A look at business email etiquette basics

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A look at business email etiquette basics
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• Which is one of the most important ways
  through which your business communicates with the
  entire world? It is the Business Email. The
  business email communications should be such that
  it creates a clear impression in the mind of the
  other person that yours is a credible and
  professional organization and working with you
  would be a bed of roses. This is one of the prime
  reasons for putting so much stress on the email
  etiquette training for the business
  professionals.
• In Below slides are some of the basics of
  email etiquette which each one of us must know
  and make it a business practice

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Portray a professional behavior

• First things first! Using a companys email
  and email address is a thing many dont know.
  Please note that acts such as sending personal
  mails, jokes, chain letters and other non
  business related communications via company email
  is a sheer act of unprofessionalism. Such
  activities are monitored by the company and may
  bring you in the bad books of the company.

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Subject field

• Subject field is one of the most important
  fields of the business email. It is crucial
  because whether your email would be read by the
  prospective clients and business partners depends
  totally on the subject line of the Email. Subject
  lines should be short and should clearly tell the
  reader what is the topic of the email. Writing
  subject in all caps or small case is totally
  unprofessional.

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Formality is a must

• The most important business email etiquette
  that should be known to one and all is to keep
  the business emails tone totally formal leaving
  no room for abbreviations. Always make sure to
  type the business emails in black text and use
  standard fonts. The sentences should be written
  in full without making any assumption that the
  reader would read between the lines.

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Formatting

• Formatting is a big No! Formatting to the
  extent of making certain words bold is
  acceptable, but making use of non business fonts
  or using different glittery colors in the email
  can make the email recipient feel reluctant to
  even eye your email. Also, formatting increases
  the chances of the email being considered as a
  spam.

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Fields such as To, From, Bcc, Cc

• Each of these fields has a different role
  which many of us do not know.
• To Here the email address of the person from
  whom the action is expected is entered.
• From Here your full name or company email
  address would appear. Make sure it is the full
  name and not just the first name.
• Bcc It is used for emailing a group who do
  not each other
• CC It is used people who know each other.

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