Case Study of ESS India SaaS

1
Case Study ESS India UX Design for SaaS
2
Through this Case Study, we will walk you through
our UX Design Process for SaaS which help in
minimum viable product. The Design Process
varies with every product or project but our core
proposition remains the same, i.e. to deliver
engaging and useful experiences.
3
About ESS India
Eastern Software Systems is one of the largest
ERP companies in India which has got a large
presence not only in India, but leading their
competitors by a long way in Africa. They have
also got a large presence in Middle East. ESS has
got their flagship product "ebizframe" installed
and running at more than 850 customers with more
than 20,000 users. Their presence in more than
25 countries speaks of ebizframes popularity in
overseas markets.
4
Problem Definition

• The biggest challenge was to build a product
  which has great functional depth and coverage,
  but remains intuitive in usage in spite of the
  domain complexity.
• The software should also be very flexible and
  must cater to the international audience.
• Critical UI of the product must work efficiently
  on desktop as well as mobile devices.

5
Design Process

• We designed browser-based pages, which also gave
  insights into a task.
• We designed innovative ways to manage
• Tabular Data
• Connect various related process
• Data Analytics
• Help Tips
• Usable Data Forms
• Easy way to create master data on the go.

6
Design Process
Hi Fidelity Sketches
Brainstorming
Final Workflows
Low Fidelity Sketches
7
Design Process

• We explained our point of view and demonstrated
  interaction styles for all pages.
• We leveraged the potential of the existing web
  technologies to the maximum.
• Finally, we managed to inspire a product, which
  was the right mix of usefulness and usability.

8
This is how the transition shaped up
9
Testimonials
We have been working with Beon Systems for quite
some time now. We have found their skills in User
Experience Design extremely beneficial for all
the projects they worked on especially our ERP.
The team is prompt and has always met the
deadlines which is very critical for the success
of a project. Adaptable, amiable and creative are
a few words I would use for them. We wish them
the best. Mr. Mukul Kumar Vice President
Research
10
Beon Systems
User Experience Design Company We design
valuable experiences catering to all form factors
- Mobile, Web, Tab Desktop. We encompass all
aspects of the end-user's interaction with the
products.
UX for Mobile Apps
UX for SaaS
UX for Startups
11
Thank You
For queries and feedback. Please get in touch
with us at

Beon Systems design_at_beonsystems.com 91-7696
090727 www.beonsystems.com
https//twitter.com/beonsystems
https//www.facebook.com/uxatbeon
https//www.linkedin.com/company/beon-systems