Online Course Development – How to Create Effective Learning Objectives

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Synergy, Innovation and Creativity
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Synergy, Innovation and Creativity
Learning Objectives are an important component
of eLearning. These are what students should
know, be able to do and under what circumstance
at the completion of the unit or course.
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Synergy, Innovation and Creativity
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Synergy, Innovation and Creativity
Lets take the following scenario below to create
learning objectives.
Client Giant Telecom Provider
Course Implementing Payment Plans
Target Audience Credit Officers
Client Goal To ensure that credit officers are equipped with the knowledge and skills to organise, calculate and create payment plans.
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Synergy, Innovation and Creativity
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Synergy, Innovation and Creativity
So, now we have 5 learning objectives. Lets take
a closer look at each of them and dissect it
further.
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Synergy, Innovation and Creativity
The learner needs to be made aware of how to
identify the root cause? Will they be presented
with real life examples? Will they be presented
with research findings? Will there be presented
with images or scenario based learning?
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Synergy, Innovation and Creativity
How will they help with resolving the issue? Will
there be a case study or a scenario based
learning concept? Will there be principles
presented to show how to resolve the issue.
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Synergy, Innovation and Creativity
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Synergy, Innovation and Creativity
What type of options? What are payment plans?
Are the learners aware of what payment plans are?
If not, a section on payment plans has to be
introduced otherwise the leaner will not be able
to know or help the client on the types of
options available Do you just present facts, or
can you introduce characters and create a
simulation?
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Synergy, Innovation and Creativity
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Synergy, Innovation and Creativity
How will the learner calculate? How will you best
articulate this in the eLearning? Again, does
your target audience know what a payment plan is?
If no, do you need to create a section and
explain the governing laws of what they can and
cannot offer the client? Has the client provided
you this information?
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Synergy, Innovation and Creativity
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Synergy, Innovation and Creativity
Create? Create in excel, create in word. Do you
need to offer a simulation or an example sheet in
the course so that the learner can acquire the
skill to do this at the end of the course? Do you
add an assessment based on this to test their
understanding of how to create a payment plan?
Can you include resources in the resource tab?
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Synergy, Innovation and Creativity
Recommend? How do you recommend steps to the
client? Will steps be shown in the eLearning
course? What are late fees? Do the learners have
an awareness of what is deemed as late fees? If
no, it has to be presented in the eLearning
course.
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Synergy, Innovation and Creativity
Now, having further expanded the Learning
Objective, it becomes clear that there is
something missing. Some of the objectives do not
clearly define under what circumstance the
learner should know and be able to do something.
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Synergy, Innovation and Creativity
This is something many eLearning specialist can
debate about but it really depends on the overall
goal of the course. If you feel that you need to
state this, then you have to ensure that this
statement can be assessed and sometimes, in an
online learning course it is almost impossible to
do unless there is a face to face training or
assessor who can validate this.
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Synergy, Innovation and Creativity
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Synergy, Innovation and Creativity
If I create the second learning objective, how
will this be assessed within the online eLearning
framework? This will be an external assessment
the client will have to perform to ensure that
the learner can really complete this activity in
5 minutes.
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Synergy, Innovation and Creativity
Learning objectives are there to help guide the
process of course development and to ensure you
stay in line and meet your client expectations.
Remember, the moment a learner clicks on the
start button, there are there to learn either
something new or going through something they
already know in a little more detail. It is up to
you and your ability to identify the target
audience, what they are supposed to be learning
and how it can be measured.
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