Trackforce Feature in ASSET Mag*

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Trackforce Feature in ASSET Mag
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Dirk Jones the former managing director of
Servest Security is now the managing director of
Trackforce South Africa. Trackforce is the
leading provider, in the management of security
officers, with the most advanced security
software system in South Africa today. The
software is a web based platform with a cell
phone App integration and NFC/GPS tracking. The
data collection App is downloaded from the Google
Play Store and can be used on any Android cell
phone or tablet with NFC (Near Field
Communication). The app is used by a security
officer to gather data into the system. The
security monitoring software is cloud based which
make it easy to access and no interaction with
the customers IT system is needed. The system is
primarily use as a security management tool. The
functionality of the software is as follows Data
collection and automatic reporting Web based
Occurrence Book GPS and NFC tag tracking of
security officers, push to talk communication,
panic button visitor registration, booking on and
off duty of officers, site instructions and SLAs
Emergency functions.
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Data collection and automatic reporting Trackforc
e software increases the speed and accuracy with
which a property owner can manage a facility. The
software is flexible in the gathering of data
through forms which can be created by the admin
user. These forms can be completed by the
security officer with access to the system on a
cell phone or tablet. The types of forms that can
be created are lighting, lift and maintenance,
lost and found, incident, accident, fire, health
and safety, most facility reports can be created
and once filled in, can be automatically stored
in the online Occurrence book for future viewing
or emailing. If the system is used throughout a
property portfolio all reports can be
standardized. The security officer can take a
photo or video at the time of gathering the data
into a report and these photos and videos are
automatically placed into the report in the
correct relevant position. The reports can be
viewed or emailed daily, weekly, monthly or
yearly and in a graph format if required. Web
based Occurrence Book The online real time OB
can be populated both through the cell phone and
web page system. All information is stored in the
cloud and can be viewed or emailed automatically.
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GPS and NFC tag tracking of security
officers The officers are tracked at the
monitoring centre by GPS or NFC tagging in real
time. When an officer is scheduled to go on a
patrol and when he tags the tag with the back of
the cell phone then a predetermined message
appears on the screen instructing the officer to
perform certain functions. At tag 1 the officer
could be instructed to complete a lighting report
or take a photo/video of a locked gate. Once the
officer has completed the task at tag 1 the
photo/video or report will automatically and
immediately be visible in the monitoring centre.
At all times the monitoring centre can monitor
the officers movements and tag 2 the officer can
received new instructions. There is no limit to
the number of tags or reports which can be
scanned in a patrol. Once a patrol has been
completed an automatic email can be sent to the
relevant manager.
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Push to talk The officer can communicate with the
control centre by using the push to talk
function. Panic button The system has several
ways of notifying the monitoring centre of an
emergency, Firstly, the officer can press the
panic button on the system, secondly he can shake
the cell phone and the panic will count down if
he does not respond then a panic will be sent and
lastly there is a timer based panic
alert. Visitor registration Visitors can be
pre-registered or registered on the system
through the web based software. Tenant list can
also be added into the system to allow speedy
access. All visitors details are automatically
saved in the online OB.
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Booking officers on and of duty Officers can be
booked on and off duty on the system and the
property company can receive a monthly officer
attendance report automatically. Site
instructions and SLAs All site instructions can
be loaded onto the system and all officers can
view new procedures on the cell phones or tablets
immediately. Patrol routes can also be loaded on
the system. A change in procedure can be sent to
the cell phone app automatically. Emergency
functions On the cell phone app an officer simply
presses the emergency function and a list of
predetermined emergencies will appear, any type
of emergency can be loaded by the property
company. If a fire breaks out the officer presses
the fire emergency and he has the option to take
a photo or write a message or simply press send.
The message is automatically sent via SMS or
email or both to as many numbers or emails that
have been loaded on the system to receive that
type of emergency. SMSs and emails can be set up
to be sent to different people depending on the
emergency. A This is a repost from ASSET Mag.
Original feature article can be
found Here Article Resource -
http//www.trackforce.com/trackforce-feature-in-as
set-mag/