ITIL certification in Delhi

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ITIL Certification in Delhi
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About us

• ITSM Technologies has been helping customers
  deliver service excellence, understands what it
  takes to become a world-class service team. IT
  and service support professionals wanting to
  achieve operational excellence need look no
  further than ITSM Technologies - a single-source
  supplier, providing integrated, ITIL, IT Service
  Management (ITSM), Project Management (PMP,
  Prince2), Architecture and Governance level
  trainings Consulting

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What is ITIL

• ITIL was first developed in Great Britain
  in the 1980s to establish a set of standardized
  best practices for IT services used by government
  agencies. From that inauspicious start, ITIL has
  been adopted, revised and expanded into a
  comprehensive framework for managing IT service
  delivery in companies of all sizes and industries.

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ITIL service lifecycle

• The ITIL service lifecycle consists of
  Three practice areas or phases
• Service Strategy
• Service Design
• Service Operation

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Life cycle of ITIL
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Service Strategy

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• This phase focuses on defining services as
  strategic assets, and then maintaining and
  implementing the strategy. Service Strategy
  principles address business processes, corporate
  governance and compliance, policies, corporate
  culture, and decision making, and ensure that the
  business is geared for service improvement.

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Service Design

• This phase includes the assessment of business
  management processes (service level,
  availability, capacity, etc.) to design and
  develop new service offerings or improve existing
  offerings.

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Service Transition

• This phase covers the transition from
  development to production operations, including
  testing and quality control.

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Why You Should Consider CertificationOf ITIL

• ITIL is a globally recognized set of best
  practices that finds implementation in the IT
  Services Management, in many organizations. And
  as is, there isnt a dearth of ITIL qualified
  professionals in the IT arena. This adds on as a
  benefit for organizations as increased
  availability in ITIL qualified professionals
  translates to cost reduction on training and
  successful.

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What can candidates acquire from the different
levels of ITIL certification?
Foundation Level
Practitioner Level
The Foundation level is the entry level
certification which offers you a general
awareness of the key elements, concepts and
terminology used in the ITIL service lifecycle,
including the links between lifecycle stages, the
processes used and their contribution to service
management practices.
The Practitioner level is the next stage in the
ITIL scheme. It has been developed to provide a
step between Foundation and the Intermediate
Level and aims to improve the ability of
individuals to adopt and adapt ITIL in their
organizations.
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Master Level
Intermediate Level
The Intermediate level certification has a
modular structure with each module providing a
different focus on IT Service Management. You can
take as few or as many Intermediate
qualifications as you need. The Intermediate
modules go into more detail than the Foundation
level and Practitioner, and provide an
industry-recognized qualification.
Intermediate Level
To achieve the ITIL Master certification, you
must be able to explain and justify how you have
personally selected and applied a range of
knowledge, principles, methods and techniques
from ITIL and supporting management techniques,
to achieve desired business outcomes in one or
more practical assignments.
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Contact Us
Address Sukalp, Bungalow No.02 opposite Orchid
School, beside Central Bank Of India, Balewadi
Phata, Baner, Pune 411045. phone 91
9158983527, 91 9158983547, 91 9960618702
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http//www.itsmtech.in/