Significance of Hotel Star ratings - PowerPoint PPT Presentation

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Significance of Hotel Star ratings

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Hotel star ratings are systems that rank hotels according to quality. Star rating systems are intended to serve as guidelines for guests who are making hotel reservations. While star ratings can be helpful when booking hotels rooms, there is no standardized star rating system. – PowerPoint PPT presentation

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Title: Significance of Hotel Star ratings


1
Significance of Hotel Star ratings
2
Hotels are categorized and put under stars
according to their quality and availability of
other amenities. Star ratings are done from 1 to
5 stars. There are some boundaries between each
star rating, which a hotel must achieve by
providing the services and facilities each star
demands.
3
The ratings under which hotels are categorized
as 1 Star 2 Star 3 Star 4
Star 5 Star
Following are some requirements a hotel has to
achieve in order to get these stars.
4
1 Star Hotels
  • All rooms must have showers or bath tub
  • Daily room cleaning
  • Colour television with remote control
  • Table and a Chair
  • Soap or body wash
  • Reception service
  • Facsimile service at reception
  • Telephone for guests
  • Extended breakfast
  • Beverage offers
  • Deposit possibility

5
2 Star Hotels
  • Breakfast Buffet
  • Reading light next to bed
  • Bath essence or shower gel
  • Bath Towels
  • Linen Shelves
  • Sanitary Products
  • Credit Cards

6
3 Star Hotels
  • Internet access in the room
  • Reception opened 14 hours, accessible by phone
    24 hours
  • Three piece suite at the reception, luggage
    service
  • Telephone in the room
  • Heating facility in bathroom, hair dryer,
    tissues
  • Dressing mirror, place to put luggage stuffs
  • Sewing kit, shoe polish utensils, laundry and
    ironing services
  • Additional pillow and blanket on demand
  • Systematic complaint management system

7
4 Star Hotels
  • Reception opened 18 hours, accessible by phone
    24 hours
  • Lobby with seats beverage service
  • Breakfast buffet or breakfast menu card via
    room service
  • Minibar or 24 hours beverages via room service
  • Upholstered chair or couch with side table
  • Bath robe and slippers on demand
  • Cosmetic products
  • Internet access and internet terminal

8
5 Star Hotels
  • Reception opened 24 hours
  • Multilingual staff at reception
  • Concierge, page boy
  • Spacious reception hall with several seats and
    beverage services
  • Personalized greetings for each guest with
    fresh flowers or gift
  • Minibar, food and beverage offer via room
    service during 24 hours
  • Personal care products in flacons
  • Internet-PC in every room
  • Safe in every room
  • Ironing service
  • Shoe polish service
  • Turndown service in the evening
  • Mystery guesting

9
Hotel Surfs.com is an online database where
you can find the listings of many hotels, all
around the globe. Hotels of 1 star ratings to 5
star rating are available here. You can view all
the services provided by different hotels and
make reservations. Wherever you are planning to
go, make prior reservation at hotels and Hotel
Surfs.com is the right place to find your
favorite hotel.
http//www.hotelsurfs.com
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