Tukkle

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Diversity in the Workplace

• Takudzwa Tukkleberry
• Tafireyi

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Diversity in the Workplace

• What should we know about diversity in the
  workplace?

Thats the question Tukkle will answer in brief
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The Language of Diversity

• Diversity is defined as a difference or variety
• the fact or quality of being diverse different
• a point or aspect in which things differ
• variety or multiformity (not uniformity)

I can do things you cannot, you can do things I
cannot together we can do great things. Mother
Teresa
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Diversity in the Workplace

• What are the true dimensions of diversity?

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Dimensions of Diversity

• Education
• Job Title
• Job Function
• Job Skills
• Union/Non-Union
• Part-Time/Full-Time
• Marital Status
• Political affiliation

• Gender
• Age
• Race
• Ethnicity
• Culture
• Religion
• Language/Accent
• Disability
• Height/Weight
• Sexual Orientation

and more
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Primary Dimensions of Diversity

• Aspects of ourselves which we cannot change
• examples
• age
• gender
• physical qualities (limitations?)
• ethnicity
• race
• etc.

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Secondary Dimensions of Diversity

• Aspects that we have some control over and may
  change throughout our life
• examples
• income
• work background
• marital status
• geographic location
• education
• etc.

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The Challenge of Workplace Diversity

• The challenge lies in the continuous improvement
  of the integration and social acceptance of
  people from different backgrounds.
• Our differing human characteristics influence the
  way we think, act, interact and make choices.
• Often, these differences interfere with our
  ability to support, trust, and respect each
  other, and thus to effectively function together.

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The Challenge of Workplace Diversity

• All of this isnt just an exercise in political
  correctness
• There are many good business reasons for a
  diverse workforce

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Diversity - The Vodafone style

• Arguments in the Vodafone for Diversity
• Cultural diversity builds strength for dealing
  with global markets.
• Ethnic diversity builds strength for dealing with
  diverse customers.
• Diverse work teams are high in creativity and
  innovation.
• Diverse workforces attract new highly talented
  members.
• To be successful in working with and gaining
  value from diversity requires a sustained,
  systemic approach and long-term commitment.

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Diversity _at_ Vodafone

• Success is facilitated by
• a perspective that considers diversity to be an
  opportunity for everyone in an organization to
  learn from each other how better to accomplish
  their work
• a supportive and cooperative organizational
  culture
• group leadership
• business processes and individual skills that
  facilitate effective group functioning

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Diversity In The WorkplaceLeadership Approaches
to Diversity

• Over the years, there have been three major
  approaches related to workplace diversity

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Approaches to Workplace Diversity
PRACTICE FOCUS DRIVER BENEFITS FOUNDATION
Affirmative Action (Remedial) Equal Opportunity Laws Targeted groups Assimilation Model
Valuing Diversity Appreciation of Differences Ethics All Employees Diversity Model
Managing Diversity Building skills and changing Policies Corporate Strategy Organization and all Employees Synergy Model
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Attributes of an Inclusive Workplace at Vodafone

• A demonstrated commitment to diversity
• A holistic view of employees
• Access to opportunity
• Accommodation of diverse physical and
  developmental abilities
• Wide-spread communication and information sharing
• Shared accountability and responsibility

• A demonstrated commitment to continuous learning
• Participatory work organization and work progress
• Alignment of organizational culture and process
• Collaborative conflict resolution processes
• A demonstrated commitment to community
  relationships
• Vodacom.co.za

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Diversity is a Positive Force

• Without differences or variety among people in
  the world, the ability to grow and learn would be
  limited.

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Discussion

• Your questions and comments are welcome