Automating field services with enterprise mobile apps

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Automating field services with enterprise mobile
apps

• http//innomobileapps.com/

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Automating field services with enterprise mobile
apps

• Mobile applications have truly transformed the
  way we do business. Enterprise mobile apps are a
  boon to businesses that long for mobility. Unlike
  the consumer-centric apps that are easy to build,
  it requires innovative thinking to identify areas
  and discover solutions in the enterprise arena.
  Enterprise app developers are highly skilled in
  yoking two different technologies in such a way
  that it increases production and reduces cost
  involved. This presentation aims at bringing
  clarity on field services automation.

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Some of the widely known field services

• Marketing
• Insurance form filling
• Surveys
• Vehicle management in Automobile industry
• Travel agency
• Construction companies

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Traditional methods of field service management

• Field services involve in collecting, reporting,
  authorizing, and confirming data. Until the
  recent past, all of these processes were done
  manually. Traditional processing methods involve
  extensive travel and the use of paper forms.
  After data collection, it requires a data entry
  operator to digitize the information. The process
  is time consuming, expensive, and error prone.

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Enterprise mobility solutions for field services

• Industries, such as production units, healthcare,
  automotive, retail stores, transportation, and
  entertainment among others, utilize field staff
  to gather data. Developing mobile apps that act
  as a frontend to the system in the company will
  enable the field staff to directly upload the
  data from their mobile devices. Interestingly,
  the data can be either text or image or audio, or
  even video files.

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What is possible with field services mobile apps

• Access confidential company data in a secured
  manner
• Capture data and store them in the central
  database
• Scan bar codes or QR codes to get instant
  information
• Shoot photos to be saved for reference
• Fill forms and get signature electronically from
  the clients
• Find a destination with street view using maps
• Communicate with support staff in the company

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Task automation in field services

• Create work orders
• Provide details, such as address, phone numbers,
• Keep track of the employees
• Keep informed of the location of vehicles
• Manage inventory and allocate materials in real
  time

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Benefits of field services automation

• Get instant and detailed reports from the field
  staff
• Invoicing and payments are faster
• Increase productivity
• Cost reduction on stationery and support
  personnel
• Cost reduction in fuel consumption
• More accurate information with photos or scanned
  information
• Reduction of manual errors and ambiguity

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Security concerns in field services automation

• Loss of mobile device
• Data leakage during transmission
• Employees bypassing security measures

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Security solutions

• Mobile Device Management software
• Encryption Decryption of data
• Off-the-shelf security products, such as mobile
  antivirus

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About Innomobileapps

• Innomobileapps is a well known enterprise mobile
  app development company based in Atlanta. The
  company has five years of experience in
  developing android and iOS mobile applications
  for various industries. Recently, cioreview, a
  popular online magazine has selected the company
  in its list of 20 Most Promising Enterprise
  Mobility Solution Providers. The company has
  grown in multi-folds over these years, thanks to
  the innovative minds at work.

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Contact us

• 3400 Peachtree Rd.
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• NE, Suite 649
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• GA 30326.
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• Phone [phone]
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• Email contactus_at_innomobileapps
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• Website http//innomobileapps.com/