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Medical Billing Coding, ICD-10

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Vocis provides comprehensive service in the field of medical billing, ICD-10 coding, AR follow up for the medical providers to help their practice to become more profitable. – PowerPoint PPT presentation

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Title: Medical Billing Coding, ICD-10


1
ICD-10 Implementation, New Features, Benefits,
and Our Plan of Action for Internal Medicine
Web www.vocisinc.com Sales 866 365 3909 Email
contact_at_vocisinc.com
2
ICD-10-CM/PCS COMPLIANCE DATE
  • Implementation scheduled for 1st October 2014
  • Testing of these codes starts effective January
    2014

3
BENEFITS OF ICD-10-CM
  • ICD-10-CM incorporates much greater clinical
    detail and will be more specific than ICD-9-CM.
  • For example ICD-10 for Right knee pain-M25.561
    and Left knee pain-M25.562 where as ICD-9 for
    Right or Left knee pain 719.46
  • Reducing the need for attachments to explain the
    patients condition
  • Improving clinical, financial, and administrative
    performance
  • Preventing health care fraud and will be more
    informative
  • Once coding is completed , ICD-10 makes claim
    submission more efficient

4
Difference
ICD-9 ICD-10
Consists of 3 5 characters Eg. Rotator cuff sprain and strain is 840.4 Consists of 3 7 characters Eg. Rotator cuff sprain and strain is S43.429A
1st character is alpha or numeric Eg. Hip Pain 719.45 1st character is always alpha Eg. Hip Pain M25.559
Shorter code description as not specific and abbreviated codes Eg. Rotator cuff sprain and strain is 840.4 Longer code description as more specific and detailed codes Eg. Rotator cuff sprain and strain is S43.429A
13,600 codes 69,000 codes
5
DIAGNOSIS ICD 9 ICD 10 ICD 10
Hypertension Hypertension Hypertension Hypertension
Hypertension, unspecified 401.9 401.9 I10
Hypertension, uncontrolled 401 401 I10

Diabetes Diabetes Diabetes Diabetes
DM type 2 250 250 E11.9
DM type ii, Uncontrolled 250.02 250.02 E11.65
DM type 1 250.01 250.01 E10.9
DM type 1, uncontrolled 250.03 250.03 E10.65

Neoplasm Neoplasm Neoplasm Neoplasm
Malignant neoplasm, lung 162.9 162.9 C34.90
Metastatic neoplasm liver 197 197 C78.00
Benign neoplasm, lung 212.3 212.3 D14.30
6
Frequently Used Codes VOCIS observation
  • VOCIS checked the documentation for the most
    often used codes in your practice

Diagnosis ICD 9 ICD 10
Hypertension 401.9 I10
Chronic pain syndrome 338.4 G89.4
Congestive heart failure 428.0 I50.9
Long term medication V58.69 Z79.899
Fatigue 780.79 R53.1
Constipation 564.00 K59.00
Allergic rhinitis 477.9 J30.9
Back pain 724.5 M54.9
Continued
7
Diagnosis ICD 9 ICD 10
Diabetes - Type II 250.00 E11.9
Hyperlipidemia 272.4 E78.5
Degenerative Disc Disease Lumbar Spine 722.52 M51.36
Anxiety 300.00 F41.9
Depression 311 F32.9
Chronic pain 338.29 G89.29
Anemia 285.9 D64.9
Atrial Fibrillation 427.31 I48.91
Coronary Artery Disease 414.00 I25.10
Cerebral Vascular Accident 434.91 I63.50
Degenerative Disc Disease Cervical Spine 722.4 M50.30
Hypothyroidism 244.9 E03.9
8
ICD-10 impact on Revenue Cycle Management
VOCIS anticipation
  • Delayed reimbursement from government during
    ICD-10 implementation as this is in the
    transition phase, some delays can be expected
  • Account Receivable days may increase by 20 to 40
    percent post implementation through a transition
    period
  • As per survey Workgroup for Electronic Data
    Interchange (WEDI) (the leading authority on
    the use of Health IT to improve healthcare
    information exchange in order to enhance the
    quality of care, improve efficiency and to reduce
    costs of the American healthcare system)
    estimates that rejection and denial rates may
    increase by 100 200 percent during the same
    period

Continued
9
VOCIS Plan of Action
  • We have already started training for our staff on
    ICD-10 implementation via attending Webinars and
    trainings arranged by AAPC
  • Will keep educating the Providers on the updates
    and changes for ICD-10 implementation
  • ICD-10 codes is already imported in the billing
    software so that the testing can be started at
    the earliest and to get familiar with new codes
    Testing starts effective Jan 2014
  • Generally we accept 45-60 days in AR as quite
    reasonable, but we would have to be more
    aggressive , more goal oriented. In actual words
    its time to challenge the process
  • VOCIS planned to focus on the AR a bit early so
    that the denials can be captured on time and can
    be worked accordingly. This will fasten the
    payment process.

Continued
10
  • Few of the AR reporting will help to manage the
    accounts
  • Zero to 30 days, separated by payer
  • Daily and weekly revenue
  • Outstanding days
  • Insurance verification for all the
    patients/accounts will be checked before billing
    the claim to insurance. This will ensure that we
    are billing the claim to the right insurance and
    will speed up the payment process and at the same
    time will reduce the denials

11
Additional Information
  • New claim form/CMS-1500 named 02/12 form (sample
    on next page)will be used, with more columns to
    add the ICD-10 codes which results in more
    accurate payment flow from the insurance side
  • The current claim form/CMS-1500 has the
    limitation of using only 4 ICD-9 codes
  • During the training period we will bill ICD-9
    and ICD-10 simultaneously to the insurance on the
    same claim form to ensure that we are billing
    correct codes
  • The version 02/12 form will likely be accepted by
    Medicare in January of 2014, but providers can
    still use the old forms until April 1, 2014, when
    only the 02/12 form will be accepted

12
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13
Suggestions - Important for Providers
  • Providers will need to improve documentation
    because unless they are as specific as possible,
    coding staff will never be able to assign the
    right code which might lead to billing
    complications
  • Front desk should always discuss the patient
    responsibility before treatment and COPAY should
    be collected on the day of service also patient
    should be informed of the left over balance after
    the insurance pays will be Patients
    responsibility
  • ICD-10 implementation may require the need for
    financial back up OR line of credit to offset
    cash flow challenges due to government glitches

Continued
14
NEW FEATURES IN ICD-10-CM
  • Laterality (Left, Right, Bilateral)
  • Examples
  • C50.511 Malignant neoplasm of lower-outer
    quadrant of right female breast
  • H16.013 Central corneal ulcer, bilateral and
  • L89.012 Pressure ulcer of right elbow, stage
    II.
  • Combination Codes For Certain Conditions and
    Common Associated Symptoms and Manifestations
  • Examples
  • K57.21 Diverticulitis of large intestine with
    perforation and abscess with bleeding
  • E11.341 Type 2 diabetes mellitus with severe
    nonproliferative diabetic retinopathy with
    macular edema and

Continued
15
  • Character x is Used as a 5th Character
    Placeholder in Certain 6 Character Codes to Allow
    for Future Expansion and to Fill in Other Empty
    Characters (For Example, Character 5 and/or 6)
    When a Code That is Less Than 6 Characters in
    Length Requires a 7th Character
  • Examples
  • T46.1x5A Adverse effect of calcium-channel
    blockers, initial encounter and
  • T15.02xD Foreign body in cornea, left eye,
    subsequent encounter
  • Inclusion of Clinical Concepts That Do Not Exist
    in ICD-9-CM (For Example, Underdosing, Blood
    Type, Blood Alcohol Level)
  • Examples
  • T45.526D Underdosing of antithrombotic drugs,
    subsequent encounter
  • Z67.40 Type O blood, Rh positive and
  • Y90.6 Blood alcohol level of 120 199 mg/100
    ml.

Continued
16
  • A Number of Codes Are Significantly Expanded (For
    Example, Injuries, Diabetes, Substance Abuse,
    Postoperative Complications)
  • Examples
  • E10.610 Type 1 diabetes mellitus with diabetic
    neuropathic arthropathy
  • F10.182 Alcohol abuse with alcohol-induced
    sleep disorder and
  • T82.02xA Displacement of heart valve
    prosthesis, initial encounter

17
Who We Are
  • In 2000, A group of Healthcare Industry veteran
    talents teamed up to launch, 'Vocis', an
    organization with a difference, that specialized
    in making medical groups more competitive for
    today's world
  • Advised and owned by Physicians
  • A BBB Accredited Practice Management Company
    based in Louisville KY, involved in Medical
    Credentialing, Billing, Collections,
    Transcription, Practice Marketing, Virtual
    Receptionist, and Practice Set up for independent
    NPs, PTs, and MDs
  • Successfully providing services to over 150
    satisfied customers all over US
  • Experienced team of AAPC Certified Coders,
    Billing Specialists, AR Analysts, Denial
    Management Specialists, Quality Analysts and
    backed by experienced team of Software, Network
    and Hardware Engineers
  • State-Of-Art IT infrastructure center comprises
    of HP PCs, High speed internet leased line with
    assured 24/7 connectivity, Network Server
    monitoring, Data Back-up Remote storage
    facility and 100 power back-up

18
We Offer
  • Fee Schedule Review and Analysis
  • Eligibility and Benefit Verification
  • Assistance with Provider Enrollment
  • Electronic and Paper Claims Submission
  • Account Receivables
  • Secondary Insurance Billing
  • Inbound/Outbound calling
  • Workers Comp and No Fault
  • Patient Demographics Entry
  • Authorization Request and Tracking
  • Charge Entry All Specialties
  • Posting of Insurance and Patient Payments
  • Patient Statement
  • Denial Review and Management
  • Customized management reports
  • Medical Coding

Web www.vocisinc.com Sales 866 365 3909 Email
contact_at_vocisinc.com
19
Pricing
The pricing structure for VOCISs billing and
coding services is straightforward, and
calculated as a percentage of your organizations
monthly net collections. To the contrary, the
pricing is determined by a detailed analysis of
your organizations key characteristics, finances
and other data. We charge just 4 to 8 of
collected amount
20
Contact Us
  • Sales
  • 866 365 3909
  • General Information
  • Phone 502 638 4285
  • Web vocisinc.com
  • Email contact_at_vocisinc.com
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