Why All Businesses Should Use Social Media

1
Why All Businesses Should Use Social Media?
2

• Like it or not, social networks are here to stay.
  Millions of people use Facebook and Twitter
  daily. Some use it to keep in touch with family
  and friends, others to expand their network of
  friends, and the others, to build their
  businesses. If you have a business, then you
  really should be using social media to assist you
  in your marketing campaigns.

• It seems crazy that any business would choose not
  to tap into a big potential customer base for
  little or nothing. Yet if you arent using social
  networking, that is exactly what youre doing
  ignoring hundreds to thousands of potential
  customers.

3

•  If you can connect with those potential
  customers, you can offer them help, tips or
  special offers. Youre building a relationship
  and positioning yourself as an expert in your
  field. Let everyone know what you can do and how
  you do it. Tell them about your special offers,
  create special offers just for your social
  networks and you are certainly going to benefit
  from it.

• We all want to feel appreciated and your
  customers are no exception. So treat them well,
  talk to them, answer their questions, and theyll
  be more likely to stay loyal to your company.
  Loyal customers are a blessing, so dont let your
  customers go somewhere else, keep them on board
  with information, offers or just chat with them.

4

• This shouldnt be underestimated. Its a powerful
  tool in keeping your current customers and
  encouraging new ones. Always consider feedback
  received via your social networks, say thanks for
  good feedbacks and deal with poor ones. Let
  everyone see that you want to be helpful and
  address problems, and you will start to build
  trust. Most people prefer to deal with businesses
  that they trust.