New Member Experience - PowerPoint PPT Presentation

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New Member Experience

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New Member Experience – PowerPoint PPT presentation

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Title: New Member Experience


1
Getting Started with Healthy Benefits
  • New Member Experience

2
Go to www.healthpartners.com and click on
Create username and password
3
Click on I have HealthPartners Insurance
4
Enter your member information exactly as it
appears on your ID card. Only include middle
initial if it is on your member identification
card.
Need help registering? Click on the Problems
registering? link.
5
Enter a user name, password, confirm password,
security question and answer. Click Create.
6
An activation code letter will be mailed to your
home address. This code is needed to use certain
aspects of the website. However you DO NOT need
this code in order to take the health assessment.
Simply click continue.
7
Welcome Page. Click Accept to Continue.
8
Enter email address and confirm. You may also
click the check box to opt in to receive
electronic communication.
9
Click the Get Moving with Healthy Benefits link
on the Medical Plan Services tab
10
Click on Get Started
11
  • This is the disclaimer page. You will need to
    scroll down and click I Accept to continue

12
Click Take my health assessment. It takes
15-20 minutes to complete.
13
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16
Click Earn More Points for a summary of your
Health Assessment. Click the link in Step 2 for
your Healthy Benefits program options.
17
This will take you back to Your HealthPotential
Results
18
Select a Program Low Risk Member
19
Member enrolled in 10,000 Steps
20
Select a Program High Risk Member
21
Member Enrolled in Disease Management Program
22
Completion Page. You may also print a
certificate of completion for your records.
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