CLEC Restoration Overview

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CLEC Restoration Overview

• Impact of 11-Sep

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Agenda

• Ground Zero Restoration
• Issues Implications
• Summary

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CLECs supporting restoration

• Focal
• Allegiance
• Time Warner Telecom
• XO Communications
• Winstar
• Teligent
• espire
• Yipes
• Arbros

SOURCE City of New York
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Affected Buildings
SOURCE City of New York
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Focal Communications

• Focal was able to install new services to
  businesses that had lost phone service in as
  little as 6 hours after the first tower collapse.
  Focal also provided services to several
  hospitals in Manhattan, including Mt. Sinai/ NYU
  Medical Center, St Charles and Calvary Hospitals.
  Focal was able to restore service to those
  hospitals immediately after the attack. Focal
  also offered to provide service to the NYPD and
  Fire Department, which had lost their
  telecommunications services.

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Allegiance

• Allegiance offered a number of tenants of the 60
  Hudson location emergency local phone services
  using the Allegiance switch. These tenants
  included the New York City Department of
  Corrections, the New York City Department of
  Buildings, ATT, and Verizon.

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Teligent

• The day after the attack (Wednesday, September
  12th), Teligent implemented a remote microwave
  antenna at the base of the ruined Twin Towers to
  bring dial tone to ground zero. This remote
  site provides voice and data services used by the
  NYPD, Fire Department, Secret Service and public
  health operations. That same day, Teligent also
  provided microwave T1 links between ATT Wireless
  and 26 of the cellular sites in the region.
  These links permitted cellular call completion in
  the event that trapped persons were attempting to
  make wireless calls.

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Winstar

• Winstar provided network access to three City of
  New York Relief Centers in lower Manhattan, and
  also provided additional phone lines to the Red
  Cross to handle incremental call volumes.
• Winstar provided service to FEMA at downtown
  locations, and restored service to numerous
  corporate customers and government agencies,
  including Department of Justice, FBI, Federal
  Courts, US Marshals.
• In Virginia, Winstar also installed a temporary
  facility between a tower and mobile cellular
  unit.
• In Pennsylvania, Winstar doubled phone line
  capacity for the Red Cross in just a few hours to
  handle 500 calls/hour call volume and supported
  three cellular carriers with facilities to
  provide emergency phone coverage for emergency
  workers at the Western Pennsylvania crash site.

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XO Communications

• XO restored service to the Mayors Office, as
  well as the city's Human Resources Administration
  and Housing Department offices located at 100
  Gold Street in record time. XO was asked to
  provide over 50 T1s worth of service, a job that
  ordinarily takes about 45 days to complete. On
  Saturday, September 15th, XO employee Bob Oliva
  told the city that he would not leave the
  building until the project was complete - 41
  hours later, on Monday, he left the building
  saying your service is complete.
• XO also deployed LMDS fixed wireless equipment
  and technical staff to provide microwave
  broadband connectivity to end user locations
  where access to alternative fiber facilities was
  limited or unavailable. XO was able to restore
  service at these locations within three (3) to
  seven (7) days.
• In addition, XO provided fixed wireless backhaul
  service to a cellular carrier that lost cell
  sites in lower Manhattan, ensuring that the
  Citys rescue and emergency workers were
  connected and ensuring on-going service
  availability to the wireless carriers customers
  in New York.

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Time Warner Telecom

• The Time Warner Telecom network has over 10 SONET
  rings serving southern Manhattan. While a
  limited number of these rings were damaged on
  September 11th, due to the redundant and robust
  nature of its network, no customer served on
  these SONET rings lost service. As of today, all
  of TWTCs rings have been repaired.
• Following the attack, TWTCs crews worked
  continuously to restore and install service for
  others affected. TWTC installed approximately
  450 pots lines, more than 50 DS1s for both voice
  and internet services, and other mega bit
  services. The company provided critical voice
  and data communications to New York City Hall,
  City offices, various government agencies, end
  users and carriers. Finally, TWTC worked with
  Verizon to facilitate the restoration of circuits
  serviced out of their 140 West Street office.
  While not ultimately used, TWTC also offered to
  provide Verizon with spare switching capacity.

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e.spire

• e.spire offered spare switching and fiber
  capacity in New York City not only to Verizon,
  but also to its major IXC customers. e.spire
  offered to provide the services immediately, and
  at a reduced rate.

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Yipes

• Yipes is providing 100 megabits per second
  service free for three months to businesses
  relocating to new space elsewhere in Manhattan.
  In particular, Yipes has provided Internet
  access, or office-to-office metropolitan area
  network access, or point-to-point metropolitan
  network access.

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Arbros

•  ARBROS immediately offered capacity on its
  switch at 75 Broad Street in New York City to
  other carriers and customers for the emergency
  routing of service, some of whom accepted that
  offer.

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A very temporary VZ restoration
SOURCE Verizon
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A View from inside
SOURCE FCC
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140 West St. CO Serving Area
Broadway
Canal Street
140 West St.
WTC
NYSE
POP (CLECs, Carriers)
VZ Central Office (CO)
VZ Tandem
SOURCE Verizon
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Service over 1 month later
SOURCE DoITT
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Industry Issues

• Security
• Cooperation/Joint Assists
• Security Tasks Force Memberships

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Summary

• Local access critical business
• Leaders as network operators
• Relative people power and service delivery driven
  
• Technology deployment works
• Diversification matters