Welcome to your new

1
Service Request Tag
Bar Code Inventory Control System
Your Cintas Service Rep. will complete this
section
Fix my uniform Repair Tag PLEASE KEEP THIS
GARMENT SEPARATE FOR YOUR SERVICE
REPRESENTATIVE (THAT WILL HELP US GET IT BACK TO
YOU ON TIME)
The barcode inventory control system is very
important in keeping track of employees
uniforms. 1. Pick-Up - All garments are scanned
in at the Cintas Plant before processing. 2. Afte
r the garments are cleaned, inspected,
steam-finished and sorted, each individuals
uniforms are scanned again and the numbers are
compared to our original count and recorded in
our system. 3. Our Service Sales Representative
checks the counts for all garments before
loading his truck. 4. Delivery - The customer
gets clean uniforms plus a controlled inventory
flow. This system ensures the right garment is
at the right place at the right
time. 5. Documented verification is forwarded to
your program contact.
q Nameplate Lettering color Background
color Border Color q Relabel
q Company Crest Lettering color Background
color Border color qCustom qMachine
PLEASE PRINT Account _____Emp _____ (found on
collar or waistband) NAME___________________
In Partnership With
COMMENTS
q Button or Snap q Tear q Pockets q Belt Loops q
Zipper Broken q Hem or Seam
q Shorten hem or leg _____ inches q Lengthen
hem or leg _____ inches q Name plate to read Name
__________ q Company Crest q Exchange to Size
________
This garment has been repaired by ____________ an
d inspected by ____________ Thank You!
Welcome to your new uniform program! How to get
better service, fewer problems and a
smooth-running uniform program. This concise,
easy to read brochure should answer all questions
pertaining to the program and can be used for
future reference. Our objective is to provide
you with a smooth running program.
INCHES 1 2
3
REMARKS
Communication Systems
Contact Information Customer Service 1-713-856-190
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What About Repairs Alterations Size
Exchanges (Refer to Service Request Tag)
A Customer Service Representative is available
730am-530pm Monday through Friday. After
hours, an answering service is utilized that
allows you to leave a message for next day
follow-up.
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W E L C O M E !
Service Overview
Personalized Bar Code Label
Each employees uniforms are bar code labeled
with customers information on the customer
account and individual wearer.

• 1. Delivery Service
• Clean uniforms delivered (based on prior weeks
  soiled pick-up)
• Clean uniforms delivered to garment locker
• Soiled garments should be deposited in soil
  lock-up container
• Soiled garments picked up for cleaning
• Soiled garments are scanned, by item and by
  employee, after each pick-up by Cintas Plant
  personnel
• Pick-up information is recorded and documented
• Copy of pick-up and delivery documentation left
  with MD Andersons program contact on day of
  delivery
• 2. Professional Garment Cleaning and Maintenance
• Each garment is carefully inspected each week
• Garment is professionally cleaned in a water wash
  process
• All repairs are made as needed, or at employees
  request
• Garment repair tags will be available at each
  location (See Service Request Tag)
• Size changes will be made at employees request
• Garments will be automatically upgraded as they
  wear out to ensure continuous protection and
  quality

... to the finest uniform service you can
receive. Heres how to keep your CINTAS service
running smoothly.
Each employees name or initials and clock are
printed here
Your company name will be printed in this section
This is the date the label was printed and
applied to your garments
Each garment has its own 8-digit number which
assists in controlling inventory
You will have an account selected for you and
it will be your permanent identification at Cintas
Implementation
Each employee will have a wearer selected for
him/her
This code is to identify the type of garment

• 1. Employee Fittings
• Each employee will select from available options
• - Coveralls
• - Shirts and Pants
• Cintas will provide samples to ensure accurate
  fit and comfort
• All sizing information for each employee will be
  maintained in our computer file
• 2. Order Garments
• Each employee will be issued their specified sets
  of garments
• All garments will be bar code labeled
• (See Personalized Bar Code Label)
• 3. Delivery Schedule Established
• Pick-up/delivery same day each week with the
  exception of holidays you will be notified of
  holiday schedules
• All service issues will be documented by Service
  Sales Representative and responsive action taken

We respond to your changing needs One month after
your program begins, we will return to personally
conduct a complete Service Evaluation. After
that, we will conduct regular Service
Evaluations. We feel that it is vital to keep on
top of your changing needs. Because that way, we
not only meet your expectations, we actually
exceed them.