Minnesota Quality Award Site Visit Exit Presentation

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Minnesota Quality AwardSite Visit Exit
Presentation

Rev 6/04
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MQA Assessment Objectives

• Identifies strengths and improvement
  opportunities
• Facilitates improvement, alignment, and
  integration
• Assists in delivery of value to stakeholders
• Facilitates organizational and personal learning
• Monitors progress over time

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The Assessment Evaluates Your System
The foundation of the assessment is the Malcolm
Baldrige National Quality Award, which outlines
validated Criteria that have been shown to
produce excellent organizational results. The
Criteria are divided into seven Categories which
form an organizational system.
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Site Visit Scope

• Number of sites visited
• Approximate number of employees interviewed

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Notable Strengths

• 1
• 2
• 3
• n

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Potential Opportunities for Improvement

• 1
• 2
• 3
• n

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Next Steps Two Parallel Paths
Plan Take Action
Learning and Improvement Path

• Finalize Feedback Report and Scores
• Conduct an Improvement Planning Session
• Promote clarity and understanding of assessment
  findings
• Prioritize improvement opportunities and
  integrate into plans
• Panel of Judges determines level of recognition
  in the MN Quality Award
• Private event TBD public recognition in spring
  of 2005

We are here!
Recognition Path