Aladdin Resort

1
Aladdin Resort Casino
2
Theater for the Performing Arts

• Original structure
• 7,000 seats
• Mid-size venue
• Property designed around the theater.

3
Guest Rooms Suites

• 2567 rooms suites
• Dual phone lines
• Cordless phones
• 27 televisions
• High speed Internet Thin Client PC (100MB CAT
  5)

4
Pools

• Two outdoor pools (6th floor)
• Spectacular views
• 700 chair seating

5
Conference Center

• 75,000 sq. ft. of meeting space
• 37,000 sq. ft. ballroom
• Conference Center on dedicated floor (Mezz)
• High Speed Internet with VLAN, LAN VPN services

6
Desert Passage

• One of the strips largest retail, dining and
  entertainment centers
• 14 restaurants
• 130 shops
• Live entertainment (Blue Note)
• The Lost City
• Harbor Passage

7
Aladdin Resort

• Separate lobby entrance
• Grand spiral staircase
• Multi-level
• Dramatic views
• Mezzanine

8
Aladdin Casino

• 100,000 sq. ft. casino
• 83 Table Games
• 2300 online Slot Machines
• Player tracking

9
London Club Casino

• 35,000 sq. ft
• European-style high stakes gaming - 28 table
  games and 83 slot machines
• Gourmet restaurant with multi-ethnic menu
• St. James Club
• Tea Terrace
• Private entrance (valet elevator)
• Butler Concierge Service

10
Food Beverage Services

• London Club Restaurant
• Zanzibar Café
• Spice Market Buffet
• Tremezzo
• Elements
• P.F. Changs China Bistro
• Tradewinds Grill Bar
• Ebony Horse Bar
• Rocs Nest Bar
• Lamp Bar
• Sinbads Lounge
• Starbucks

11
MAJOR APPLICATIONS

• HOTEL
• CASINO
• POS (Food Beverage/Retail)
• PURCHASING/INVENTORY CONTROL
• CONVENTION SALES
• HR and FINANCIAL APPLICATIONS
• FACILITIES MANAGEMENT

12
HOTEL LMS Lodging Management Systems

• Reservations
• Check-in Check-out
• Credit Card System
• Accounts Receivable
• Xtend Telephony Services
• Hospitality Network - In-Room Movies
• Timelox Electronic Key System

13
CASINO APPLICATIONS

• ACSC/CMS Casino Management System
• Casino Accounting Management
• Player Development Players Club
• Player Ratings/Player Tracking
• Comp issuance tracking
• Cage Credit Operations Marker issuance and
  control
• ACSC/SMS Slot Management System
• Slot Accounting Management
• Interface to Statewide games
• Player tracking
• Controls of Jackpots and Fills
• Introduction of Slot Paging System
• Schedule EZ

14
POS - INFOGENESIS

• 118 POS Fully Supported
• Interface to PF Changs and 3rd Party Gift Shops
• Interface to Hotel System for Room Charges
• Interface to Casino System for Comp
  reconciliation

15
HUMAN RESOURCESInterface to Infinium for Payroll

• Hiring
• Records Management (New Wave Imaging)
• Benefits
• Training
• Management Development

16
FINANCIAL SYSTEMS(Infinium interfaces to most
Major Applications)

• Accounts Payable
• Payroll
• General Ledger
• Fixed Assets
• Income Reporting
• KRONOS Time Clocks (30 distributed clocks)

17
STRATTON WARREN

• Requisitioning/Purchasing
• Receiving, Warehousing and Distribution
• Interface to Accounts Payable and General Ledger
• Inventory Control
• Interface to Infogenesis

18
OTHER APPLICATIONS

• Convention Sales and Catering - Delphi
• Security
• Surveillance
• Keno
• Race Sports
• Employee Badge creation
• Maximo Facilities Management System
• Showcase Direct Mail/Report Writer
• Ticketing Ticketmaster
• Meeting Matrix Banquet Room Management

19
Staffing 4000 Openings

• Changing business environment
• Over 75,000 applications received
• More than 40,000 candidates interviewed
• Current staff Approximately 3800

20
IT Opening Efforts

• 4 locations
• Over 20M budget (must spend!)
• Compressed Timelines due to construction
• Major systems relocation
• Computer Room (constr. environment)

21
IT MANAGEMENTEquipment Responsibilities

• 24/7 operation 365 days a year
• 20 Servers
• 2 - AS/400 Model 720
• Approximately 1000 users
• 700 NT 4.0 PC workstations
• 120 Network printers
• 118 POS devices 34 Kitchen Printers

22
Network

• Gigabit Backbone (Cisco - 6509)
• 10/100 switched to desktops
• Single Multi mode fiber
• Telecommunication Closets
• 17 Admin. Network
• 43 Guest Network

23
Network Construction Facts

• Installed 402 miles of CAT5 cable
• Installed 28 miles of Fiber Optic cable
• Weight of Voice Copper distribution backbone 57
  tons

24
IT MANAGEMENT

• CHALLENGES
• Rapid growth of the Internet
• Vendor Extra-net connections
• Telecommuters to secure systems
• Online Gaming
• Legacy AS/400 Applications (not Web enabled)
• CRM Strategy
• Data Warehousing Strategy