At Home with Technology: Online Shopping

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At Home with TechnologyOnline Shopping

• Gary Dobbins
• Director, Information Security

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Online Shopping

• Its more like real shopping than you might
  think
• Relax, but not too much

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The hackers

• Who are they?(they might have just served you
  lunch dont let them eat yours)
• Where they go to have fun.
• What do they want!?
• Why me Im not Donald Trump?

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Viruses, Worms, and Agents, oh my!

• Or, what can hurt me?
• Clean your machine first(always a Good Idea)
• VirusScan
• Ad-Aware
• Updates, patches, and hot-fixes
  http//oit.nd.edu/virusalert

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Identity Theft the hidden risk

• This happens to anybody and everybody.
• Average cost to fix is 600 hours over several
  years and over 1000 in personal expenses.
• You have to protect yourself. No one else out
  there really is looking out for you.
• Identity theft has increased from 11 year in
  2001-2002 to 80 in 2002-2003.

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SSL protectswellsort of

• What it does, how it worksAnyone ever hear of
  Brinks?
• What it doesnt do
• You want SSL anyway, so
• Look for the lock
• Check who stands behind it
• Remember, security doesnt stop there

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Know with whom youre doing business

• Do they have a brick-and-mortar? (e.g. Sears)
• What is their Online Privacy Policy?
• What is their Return policy?

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Check out the company

• Federal Trade Commission www.ftc.gov
• Direct Marketing Association www.the-dma.org
• Consumer Information Center www.pueblo.gsa.gov
• Better Business Bureau www.bbb.org

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Ok, lets go shopping!

• Find what youre looking for
• Check out the company
• Keep your secrets secret, and your private info
  private
• Use only one Credit Card(ideally, low-limit,
  from a company which understands and helps with
  online risk)
• Buy it! (with your printer on)
• Always monitor your credit information

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Lets be careful out there

• Keep your machine clean
• Choose your friends wisely
• Watch your credit history forever
• Equifax at http//www.equifax.com/
• Experian at http//www.experian.com/
• TransUnion at http//www.transunion.com/

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To learn more IT Security

• Enroll in an IT security class
• Register at ilearn.nd.edu
• New semester registration opens January 5, 2004.