ISYS3000

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• ISYS3000
• Information Systems Management
• Week 1 Lecture 1

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• TODAY
• Introductions
• Course Description
• Aims and objectives
• Lectures
• Tutorials
• Assessment
• Text
• Website
• Questions

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• GROUND RULES

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• INTRODUCTIONS
• WHO ARE WE?
• Andrea Stern
• Sandy Corcoran
• Trevor Simpson
• And a variety of guest lecturers

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• WHAT IS THIS COURSE?
• This course
• introduces you to concepts of Information
  Systems management
• and their application
• in the context of business and organisational
  needs
• within a broad systems thinking approach.
• From the point of view of a CIO
• Beyond the technical skills (M. Maxwell)

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• AIMS
• The aim of the course is to give you a
  conceptual overview of the practical issues in
  the management of Information Systems including
• Aligning information systems with organisational
  strategies
• Planning, developing and supporting information
  systems
• Evaluating Information systems
• Managing user expectation
• Managing change
• Managing IS staff

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Testing that understanding and learning through
assignments and getting feedback
By engaging with ideas in lectures and the
textbook
By discussing ideas and practising applying them
to case studies in tutorials

• OBJECTIVES
• The Objective of this course is that you
  understand what needs to be done to manage
  various aspects of Information Systems in small
  to large organisations at strategic, tactical and
  operational levels.

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• AIMS cont.
• Why are we here?

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Our Beliefs

• "Clicks and Bricks" is the ultimate offensive
  play
• Focus on "Outside In". be the customer!
• Its all about speed of execution, culture and
  alliances
• Self-serve mass customisation
• Rapid start-up of new business models
• Growth through value
• Build to change, not build to last

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IT Processes

• Driving Innovation
• Strategic Planning
• Architecture Design/Technical Planning
• Business Analysis/Requirements Definition
• Delivering Change
• Systems Development
• Systems Maintenance
• Supporting Infrastructure
• Data Centre Operation
• Network Operations
• Desktop Support

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Beyond the Technical Skills

• Business Acumen
• - Develop basic business skills
• - Join industry associations
• - Learn about marketing,sales,operations
• - Find business mentors
• - Improve organisational awareness

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Beyond the Technical Skills

• Behavioural Competencies
• - Adaptability
• - Negotiation
• - Flexibility
• - Team Effectiveness
• - Ability to Build Relationships
• - Commitment to Quality
• - Communicative
• - Self-Motivated
• - Customer Focussed

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Revenge of the Soft Skills

• Personal Skills
• The attitudes we possess, even when alone
• Adapting to changes
• Analysing situations
• Behaving ethically
• Exercising judgement
• Exhibiting confidence
• Maintaining flexibility
• Managing time and priorities
• Solving problems
• Taking initiative
• Thinking strategically

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Revenge of the Soft Skills

• Interpersonal Skills
• The traits we have when dealing with others
• Building relationships
• Communicating effectively
• Creating purpose
• Empowering others
• Enrolling others in new ideas
• Inspiring action
• Listening intelligently
• Resolving conflicts
• Respecting other ideas
• Sustaining esprit de corps

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• Will there be jobs?.

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• LECTURES
• The organisations strategy
• Supporting that with IS strategy
• Planning
• Current and future models for managing
  Information Systems
• Developing Information Systems
• Delivering Information Systems
• Supporting Information Systems
• People and organisations
• CIOs
• How do we align all of these?

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• TUTORIALS
• Tutorials are experiential.
• Tutorials are compulsory.
• Include group work.
• Include presentations
• Where the tutorial specifies a case or a chapter
  in the textbook you must prepare for the tutorial
  by reading that.

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• ASSESSMENT

The final raw mark is made up from 20
Tutorial attendance (12), participation (3) and
presentation (5) 30 Assignments Assignment 1
(10) Assignment 2 (20) 50 Exam In order to
pass the course you must pass the exam. Clarity
of written expression is assessed in assignments,
as it is important in the role of IS
professionals. The Learning Centre will help with
this. Contact them at www.usyd.edu.au/lc/welcome
To improve study skills and time management,
contact Student Services www.usyd.edu.au/counsel/w
orkshops.html for details of workshops
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• PRINCIPLES OF ASSESSMENT
• Thoroughness of the answer
• Understanding of the case
• Use of material in the case to support the
  argument made in the answer
• Clarity of expression

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• TEXT
• Martin, E. W., C. V. Brown, et al. (2002).
  Managing Information Technology. New Jersey,
  Pearson Education Inc.
• Later in the course there will be a supplementary
  course handbook available from the Copy Centre,
  for the topics in the second half of the semester
  

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• WEBSITE
• For information
• For communication

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• TODAY
• Introductions
• Course Description
• Aims and objectives
• Lectures
• Tutorials
• Assessment
• Text
• Website
• QUESTIONS?