Title: UN Global EGovernment Survey Findings on EParticipation
1UN Global E-Government SurveyFindings on
E-Participation
- 6th Global Forum On Reinventing Government
- Seoul, Korea
- Gregory G. Curtin, PhD, JD
- Principal, Civic Resource Group
- Director, E-Governance Lab, University of
Southern California - Editor-in-Chief, Journal of E-Government
2UN Global E-Government Survey
- The UN Global E-Government Readiness Report
presents a comparative ranking of the countries
of the world according to two primary indicators - 1. the state of e-readiness and
- 2. the extent of e-participation.
3E-Participation Introduction
- Defined to be participatory, inclusive,
deliberative process of decision-making. - Using ICT to increase the supply of information
useful in the process of consultation and for
decision making - Using ICT to enhance consultation and
- Using ICT to support decision making by
facilitating peoples participation within the
framework of G2C and C2G interactions.
4E-participation framework
- E-information
- Providing information resources to citizens
- E-consultation
- Consultation with citizens
- E-decision making
- Consideration of citizen input
5E-participation measure
- Survey all UN member states
- Assessment of 21 indicators
- Scale of 0-4
6E-participation measure
- Quality
- Relevancy
- Usefulness
- Willingness
7UN Global E-Government SurveyE-Participation
Rankings 2003
- United Kingdom
- United States
- Canada
- Chile
- Estonia
- New Zealand
8UN Global E-Government SurveyFindings on
E-Participation 2003
- Index drops from 100 per cent to 50 per cent of
its value over the span of 15 top countries - Countries are not doing a particularly good job
of involving the public in participatory and
deliberative processes
9UN Global E-Government SurveyFindings on
E-Participation 2003
- 57 provided a web comment form
- 55 provided a calendar/directory of upcoming
government events - 26 provided an open-ended discussion forum
- 25 provided an on-line poll/survey
- 14 provided a formal on-line consultation
facility - 9 provided an on-line consultation that allowed
feedback on policies and activities - 8 provided a direct/clear statement or policy
encouraging citizen participation
10UN Global E-Government SurveyFindings on
E-Participation 2003
- E-Participation by Income Category
- Above Mean Below Mean
- High income 66 34
- Upper Middle Income 43 57
- Lower Middle Income 23 77
- Low Income 12 88
- Total Countries 31 69
11UN Global E-Government SurveyE-Participation
Rankings 2004
- United Kingdom
- United States
- Canada
- Singapore
- Netherlands
12UN Global E-Government SurveyFindings on
E-Participation 2004
- Rankings closely mirror the e-government
readiness and the web measure index - Barring a few newcomers the same set of countries
shuffle among the top 20 positions
13UN Global E-Government SurveyFindings on
E-Participation 2004
- 34 provided an open-ended discussion forum
- 35 provided an on-line poll/survey
- 6 provided a formal on-line consultation
facility - 11 provided an on-line consultation that allowed
feedback on policies and activities - 24 provided a direct/clear statement or policy
encouraging citizen participation
14UN Global E-Government SurveyFindings on
E-Participation 2004
- Distribution of e-participation across countries
remains highly skewed - Potential remains under exploited
- Majority of countries, especially developing
nations, are not yet providing any meaningful
services to encourage participatory dialogue
15UN Global E-Government SurveyFindings on
E-Participation 2004
- Quality and relevance Only two fulfill more than
66 - Fulfillment Countries
- 67-100 2
- 34-66 15
- 1-33 133
- No score 28
16UN Global E-Government SurveyFindings on
E-Participation 2004
- E-Participation by Income Category
- Above Mean Below Mean
- High income 64 36
- Upper Middle Income 36 64
- Lower Middle Income 29 71
- Low Income 7 93
- Total Countries 30 70
17Comparing 2003 and 2004
- Notable changes in the top 20
- Singapore 9 places to number 4 overall
- Republic of Korea 6 to number 8
- Denmark 8 to number 9
- Malta 18 to number 19
- Austria 46 to number 20
18Comparing 2003 and 2004
- Average score for top 20 countries
-
- 2003 2004
- E-Information (20) 12.45 14.85
- E-Consultation (40) 16.55 18
- E-Decision making (24) 8.3 9.15
- TOTAL (84) 37.3 42
19E-Participation Best Practices
- Within the small online consultations group of
countries, three stand out - United Kingdom
- United States
- Singapore
20E-Participation Best Practices
21E-Participation Best Practices
22E-Participation Best Practices
23E-Participation Best Practices
- Illuminating possibilities Mongolia
24E-Transparency
- Using ICT to achieve
- greater transparency
- and accountability
- towards the citizens
25E-Transparency Indicators
- Website Indicator Number of countries / percent
- 2003 2004
- Country web presence 173 178
- Laws, policy documents, etc. 90 92
- Databases/statistics 79 85
26For more information
- UN Global E-Government Survey 2003
- http//www.unpan.org/egovernment3.asp
- UN Global E-Government Survey 2004
- http//www.unpan.org/egovernment4.asp