Vineyardsoft Corporation Presents: KnowledgeSync 2000

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KnowledgeSync 2000
Have You Ever Thought What Could Happen If . . .

• You threw away a match and it wasnt really out?
• One of your appliances had a gas leak?
• You had no way to protect your home from
  intruders?
• You had no circuit breaker or fuse box in your
  house?
• Your alarm clock didnt have a battery back-up?

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Do You . . .
KnowledgeSync 2000
Have safety / security devices in your house?

• And Do Those Devices

• Monitor Activities Around Your Home?
• Alert You?
• Prevent Damage to People Property?

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KnowledgeSync 2000
So -- What Happens When You . . .

• Dont Know About Critical Stock Items Approaching
  Their Re-Order Level?
• Dont Realize that Client Quotes, Price Specials,
  or Discounts are Expiring?
• Dont Tell Clients About Products Shipped Later
  Than Requested?
• Find Out That a Remote Salesrep Hasnt Synched in
  Over a Week?
• Discover a Big Prospect Who Hasnt Been Contacted
  in Over a Month?
• Realize That There Are Critical Staff Activities
  Overdue for Completion?
• Dont Know About PO Items Not Received by their
  Promised Date?
• Fail to Spot Excessive, Un-Approved Discounts on
  Client Orders?
• Discover That You Have to Write Off Perishable or
  Time-Sensitive Stock?
• Find Salesreps Who are Working Opportunities for
  Clients on Credit Hold?

Do You Sit Around and SayIf Only We Had Known!
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Dont Wait to React
KnowledgeSync 2000
Monitor the activities within your business.

• KnowledgeSync 2000 enables your organization to

• Monitor Critical, Time-Sensitive Conditions of
  Business Data
• Respond to those conditions in a timely and
  intelligent manner
• Avoid waiting until its too late!

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Business Activity Monitoring

• BAM's (Business Activity Monitorings) focus on
  real-time decision making and immediate response
  to an event is the hallmark of a new style of
  enterprise. Leading edge enterprises in 2002 are
  already planning for this capability."
• Business Activity Monitoring (BAM) is an
  increasingly important concept and emerging set
  of technologies that are required to compete in
  todays world.
• BAM Is not just an application integration
  story-the cross vendor activity will be loud and
  furious.

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The KnowledgeSync Technology
Clients Prospects Partners Acct Mgrs Support
Reps Finance Exec Mgmt Sales Remote Clients
Reports
Alerts
Other ApplicationDBs
CRM, Finance, MRP/ERP DBs
E-Mail Fax Pager/PDA Cell Phone Webcast
Scheduled Or Triggered
Updates
Response Module
Monitor Module
Incoming E-Mail
web
CRM, Finance, MRP/ERP DBs
Other Application DBs
Operating System
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For Example . . .
KnowledgeSync 2000
Important Business Events . . .
Who was Informed . . .
And what Actions were Taken
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KnowledgeSync Can Monitor
KnowledgeSync 2000
ApplicationData
Incoming E-MailMessages
Any Conditions
System-RelatedEvents
Reports Duefor Distribution
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KnowledgeSync 2000
It Can Analyze Data Between Applications . . .
Analysis Combines SalesLogix Great Plains Data
Alert Message Includes Data from Both Apps
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KnowledgeSync 2000
It Can Respond by Alerting Staff or Partners . .
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Stock Within 10 of ReOrder Level
Don The following stock items are within 10 of
their re-order level Item 64 MB Memory
Expansion Card Quantity on Hand 22 Re-Order
Level 20 E-O-Q 50 Item Zip Drive
Similar messages could be sent via fax, pager,
PDA, cellular phone, or screen pop
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KnowledgeSync 2000
It Can Post Critical Information to the Web . . .

Events are color-coded for easy identification .
. .
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KnowledgeSync 2000
It Can Notify Clients . . .
A great way to keep in touch . . .
Order 176 Confirmed
Hello, Mr. Farber This message is to confirm
Order 176 which you placed with us on 2/19/2002.
The order total was 8,389.95 and is scheduled to
be shipped on 2/26/2002. If you have any
questions about your order, please contact
Michelle Pearson at 800-565-4412 or at
pearson_at_pcsupplies.com. Thank you for doing
business with PC Supplies, Inc.
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KnowledgeSync 2000
It Can Update Your Applications . . .
A Single Event That Updates Two Applications
Each Event Has its Own Operating Schedule
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KnowledgeSync 2000
And It Can Distribute Crystal Reports
Reports You Requested
Don The following reports are now available
from the Reports page on our internal web
server -- Weekly Stock Re-Order Report --
Late Customer Shipment Report -- PO Line Items
Overdue for Delivery -- Dunning Notice
Report -- BackOrder Report
Any Crystal Reports delivered from any
application to anybody via any means.
KnowledgeSync distributes Crystal reports via
e-mail, fax, FTP, web. Reports can be
output in any Crystal-supported format,
including PDF and HTML.
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KnowledgeSync CustomersInclude . . .
The Gallup Organization
Komatsu America
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Not to Mention . . .
Administaff AMD American Express Annheuser
Busch Aramark Austrian Red Cross BankBoston
Bank of the West Berlitz
Charles River Labs Compaq Financial Svcs Con
Edison of NY Cyberonics Dictaphone
Corporation E-centives Farmstead Telephone
Fed Res of Richmond FlowerBuyer Gelco
Info Network Haemacure Corp HBG Building
ProdHearst Comm. Hoovers Hotel Crillon
Jordans Furniture KnowledgeStorm Konica
Komatsu America KPMG Legend
Property SvcsLockheed MapQuest
Mack Trucks Mapics MBIA
Insurance Midwest Med Insurance Midwest
Dairy Minolta NDC Health
North Atlantic Indus Notre Dame Univ
Nytef Plastics Open Learning
Inst. Palm, Inc. Qualcomm
Sharp Micro Seattle
Times Southwest Fin Svcs The Gallup Org.
Tradebonds ViewSonic
Wells Fargo Wincor Nixdorf
WorldCatch
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And Their Feedback . . .
"We believe that this is the best kept secret in
the industry.

Matthew
Bather, GM, Exact Macola Canada
"KnowledgeSync enables us to deliver unique
insight into business critical issues to our
SalesLogix customers so they can better manage
their customer relationships .


Pat Sullivan, CEO, Interact Commerce
KnowledgeSync is our invisible worker . . .
and the key things about it were that we were
able to implement it easily and get our return on
investment immediately.


Lori Haynes, Director of Mktg Research
Automation Administaff
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KnowledgeSync Technology Partners Include
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KnowledgeSync Integration Partners Include
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About Vineyardsoft

• Founded in 1998 Privately Funded Profitable
  since 2000
• Founder is James Murphy
• Former CEO of Target Systems
• Pioneer in help desk, CRM, Java, Workflow
• Approximately 20 Employees Corp Remote
  Offices
• Milestones
• KnowledgeSync 2000 Released 2/99
• Over 500 Customer Organizations
• FrontRange Award Winner (2000, 2001)
• SalesLogix OEM Partner (2001), Expandable
  Software OEM Partner (2002), Icode OEM Partner
  (2002)
• TMC Labs Editors Choice Award (July 2002)
• Adastra S/W Named Pac Rim Distributor (October
  2002)

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KnowledgeSync 2000
Business Activity Monitoring

• Its What You Dont Know Thatll Hurt You