(Delta Airlines) Karsten Schwan. Systar (Shipping Logistics

1
Business Activity Monitoring and ManagementPanel
Session Summary Draft

• Event Processing Symposium
• March 14-16, 2006
• Eric Wayne, IBM (on behalf of six panelists)
• ewayne_at_us.ibm.com

2
BAM Panelists
3
Summary Common Elements

• Industries Energy, Financial Services,
  Manufacturing/Logistics, Shipping/Logistics
• Integration of BAM with other software in
  customer environment
• BPM, rules engine, packaged apps, legacy/custom
  apps,
• System Management,
• Business Intelligence
• Recurring use cases
• Track and trace
• Process visibility spanning apps and silos
• External partners where control leaves
  enterprise key visibility pain point
• Dashboards/alerts, detection of patterns
  representing an issue or situation
• Impact of system events on business
• Anticipate problems
• Range of event volume metrics. Range of
  analysis, correlation techniques.

4
(No Transcript)
5
(No Transcript)
6
Summary Common Elements

• Issue Scope creep on BAM requirements
• When LOB views a dashboard, quickly see new
  possibilities/areas
• When process being monitored are designed
  concurrently
• Question discussed is approach of using a
  standard event format necessarily in conflict
  with requirement for being non-intrusive to
  systems being monitored?
• Issue Out of order events, good programmer-free
  solution?