PennDOT CoG

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Continuity Planning for transportation agencies
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Why do we need continuity planning?
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Because they need continuity!
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Continuity of Operations (COOP) means many things
to many people. To our agency, COOP means we want
to continue to do the essential things our
customers and partners need, even in times of
emergency.
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We will keep ourselves and our customers safe,
secure, and mobile, as best we can. We do that
best by planning to do it. This presentation
explains how we might go about planning to
continue operations during an emergency.
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• Insert name of agency here is responsible for
• Include statements here for your agency that will
  focus on broad ranges of responsibilities for
• State Departments of Transportation
• Traffic Management Centers
• Public Transportation Agencies

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(No Transcript)
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Power outages flood waters stranded
passengers
Communications systems fail
Information technology doesnt work
Fire is a danger
Key people are not available
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What continuity planning is Prioritizing
essential functions Defining resource
needs Defining personnel needs Defining
communications needs Testing, exercising, updating
What continuity planning is not It is NOT just
based on terrorist threats It is NOT busy work
that wont pay off It is NOT just a process that
gives you a plan for your shelf
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Goals of COOP planning

• Our goals should be to
• Promote a proactive strategy
• Reduce the likelihood AND minimize adverse
  impacts of an emergency
• Maintain essential agency functions in times of
  emergency

PLAN! PROTECT! PERSEVERE!
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With OR Without Warning!
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BIOLOGICAL
NUCLEAR
INDUSTRIAL
We DO have man-made threats!!!
CHEMICAL
EXPLOSIVE
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Our mission

• The insert agency name intends to appropriately
  prepare for, respond to, and recover from any
  loss of personnel, resources or facilities due to
  an emergency solely within our agency, or as part
  of a community, regional or national emergency.

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Senior leaders
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8 Steps in COOP planning

• Initiate process select, empower team
• Assess capabilities, vulnerabilities
• Define, prioritize essential functions
• Develop, review and approve COOP plan
• Develop supporting procedures (SOPs)
• Train all personnel
• Test plans equipment exercise people
• Assure continuous maintenance, updates

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Continuity of Operations (COOP) Plan
Key Personnel (COOP Teams)
Alternate Facilities
Delegation of Authority
Vital Records and Databases
Essential Functions
Interoperable Communications
Orders of Succession
Testing, Training and Exercises
Personnel Issues and Coordination
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The simple explanation
Personnel
Procedures
Resources
Facilities
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Plan implementation

• The damage from an event could be repaired in a
  short time, e.g., matter of days or weeks, or it
  could be so extensive that it will take months or
  years to return to normal operations at the
  facility.
• A COOP plan can be activated in part or in whole
  depending upon the disruption or threat.

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Plan Implementation

• An event may demand that personnel evacuate a
  single facility for a day or two. In that case,
  execution of only the Communications component
  and IT recovery of data and systems may be
  necessary.
• On the other hand, an agencys headquarters could
  be destroyed by fire or other calamity, which
  necessitates full COOP plan implementation.

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Plan Implementation

• An effective COOP plan will outline an executive
  decision process for the quick and accurate
  assessment of the situation and a determination
  of the best course of action for response and
  recovery.
• A decision matrix or flow chart that ties the
  agencys reaction to the class or level of
  emergency is a good tool to utilize.

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Plan Implementation

• Having the plan is only part of the solution.
• Each agency must develop a strategy for
  implementing it.
• Teams should be identified to carry out specific
  work.
• Checklists should be developed to remind team
  leaders and members of roles and
  responsibilities, and provide them with the basic
  information needed to carry them out.

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Resumption Plan Requirements

• Leadership needs to provide general guidance and
  policy on ending alternate operations and
  returning to non-emergency status.
• Resumption procedures establish the specific
  actions that will be taken to ensure a timely and
  efficient transfer of communications, direction
  and control and vital records and databases to
  normal operations.

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Plan maintenance
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Who is on the team?

• EVERYBODY
• Upper, middle or lower management
• Personnel who will carry out essential functions
• Personnel who will support essential functions
• Personnel who will form contingency teams to
  address the unforeseen