What to Expect from Managers Knowledge

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What to Expect from Managers Knowledge!
Potential Managers

• Knows about Modernising Government
• Knows about the DTI Framework Document
• Knows about its Five Core Objective
• Being familiar with the Policies, Procedures,
  and Processes for Management and Staff
• Being Prepared to Use these Knowledge Base to
  the Good of Internal and External
  Clients/Customers

Navigation
2
Sharing Good Practice Knowledge

• Contents (an Area of Knowledge)
• Add Value
• Benchmarking
• Good Practices shared
• Knowledge Seeking and Sharing
• Elgar Exploitation
• Sharper Decision Making

3
Serve our Customers Better By Added Value!

• where does added value appear
• Create, Share Explain
• policy procedures
• policy making capacity
• better serve our customer
• improve our national and world standing

4
Improve your Services By Benchmarking!

• Assessment against rigorous criteria
• EFQM (European Foundation Quality model)
• Practitioners Groups

5
Developing/Updating Knowledge Good Practice!

• Policy Development within the Department
• Communities of Practices

6
Knowledge Seeking and Sharing!

• Report on the future vision and develop necessary
  Information architecture
• Ensure that priority elements are in place
• Introduce the Departmental Records Management
  system (DRMS) and,
• Electronic Records and Document Management System
  (MATRIX)

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Information Exploitation ELGAR!

• The system provides fast, efficient and cost
  effective electronic IT delivery
• It also enables access to readily available
  information Intranet/Internet
• The continuing development process by ELGAR
  Exploitation and Management of Change team

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Planning for the future Sharper Decision Making!

• The DTI 2015 Project Linked to The DTI 2000 and
  Beyond
• Collaborative futurefocus_at_dti Project with Future
  Unit, ICL, SGI and Trimension
• Whitehall futures Network for forward thinking