Relais Web Delivery

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Relais Web Delivery
Welcome
September 2004

• Elena Guadagno
• 1 [phone] x30
• 1 [phone] x30 (N. America)
• elenag_at_relais-intl.com
• www.relais-intl.com

Relais International Inc.
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Overview

• Company Background
• Products Available
• Benefits
• Relais Web Delivery
• Basics
• Management
• Technical
• Package/Pricing
• Customers
• Demonstration
• Questions

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Background

• Focus on ILL Document Delivery
• Since 1995
• Ottawa based
• Customers
• USA
• Canada
• UK

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Products

• Relais Enterprise
• Fully automated request processing system
• Integrates scanning delivery
• Relais Access
• Patrons may enter requests directly
• Check on their status
• Keep in touch with ILL staff
• Relais Express
• Standalone scanning and delivery system
• Express PLUS
• Networked version of Express
• Allows sharing patron/library database across
  multiple scanning stations
• Relais Scanning Station
• Easy to learn scanning software
• Automated delivery options
• Relais ILL
• Geared toward smaller libraries
• Scaled down repackaged version of Enterprise

New!
New!
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Benefits

• Document Delivery
• Integration of functions
• Request management
• Scanning
• Delivery
• Automation of routine tasks
• Time efficiency
• Improves turnaround time
• Frees staff time for complex tasks
• High level of flexibility
• Standards based

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Basics Relais Web Delivery

• Librarys perspective
• Highly automated - generating sending documents
• Post to Web automated steps options
• Adds cover page
• Converts to PDF
• Posts document (s)
• Generates sends e-mails
• E-mail includes link, number of days number of
  views
• Multiple documents in one e-mail
• Notifies library
• Rotates to portrait orientation
• Fully integrated with scanning request
  management functions
• Same interface for other delivery options (ex.
  fax Ariel)
• Users perspective
• Simple
• Receive multiple documents in one e-mail

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Management Relais Web Delivery

• Management pieces facilitate Web delivery
• User control is handled via e-mail delivery to
  user's own personal inbox
• Automatic deletion of pdfs after specified number
  of days, available using utilities
• User automatically notified via e-mail
• Documents automatically converted to pdf prior to
  delivery
• Value Added features
• Can send multiple documents in one e-mail
• Automation of process

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Technical Relais Web Delivery

• Technical requirements
• HTTP or FTP compatible web server
• SMTP compatible mail server
• Additional PDF security requires Java/Tomcat on
  web server (supplied by Relais)
• Level of IT expertise
• HTTP/FTP is very easy - configuration requires
  basic, entry level IT knowledge
• Java/Tomcat package - configuration requires
  higher level knowledge, detailed instructions are
  provided

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Pricing/Package Relais Web Delivery

• Part of overall package
• Pricing based on flat fee
• Product Pricing available on our website
• http//www.relais-intl.com/relais/home/pricing.htm

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Customers Relais Web Delivery
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Demonstration
Let's Login!
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Questions
Elena Guadagno 1 [phone] x30 1 (888)
294-5244 x30 (North America) elenag_at_relais-intl.co
m www.relais-intl.com