New Jerseys Development of Cultural

1
New Jerseys Development of Cultural
Linguistic Competence

• Nancy Field
• NJ Division of Aging and Community Services
• Assistant Project Director
• Aging and Disability Resource Center Project

2
Cultural Linguistic Competence A Guiding
Principle

• NJ s Growing Racial/Ethnic Diversity
• Title VI Civil Rights Act of 1964
• Executive Order 13166
• Service Utilization Data

3
Definition

• Cultural and linguistic competence the
  capacity to function effectively as an individual
  and an organization within the context of the
  cultural beliefs, behaviors, and needs presented
  by consumers and their communities.

4
Organizational Commitment

• Support from top management
• Inclusion in State Strategic Plan
• Cultural Competency Subcommittee of the NJ
  Commission on Aging
• Staff position allocated

5
Three Aspects of Cultural Competence

• The Professional Within the Agency
• The Organization Itself
• The Community

6
The Individual/Professional

• Ongoing internal staff training
• Full day training given to IA Specialists and
  Care Managers within the AAAs
• Individual Self-Assessment Tool

7
The Organization

• Organizational self-assessment tool
• Board
• Staff
• Policies/Procedures
• Outreach Efforts
• Identifying community partners

8
Community Partners

• Local Universities/Medical Schools
• NJ Office of Faith-Based Initiatives
• Center for Hispanic Policy and Research
• International Institute of New Jersey
• National Council of Negro Women (NCNW)
• Divisions of Disability Services/Medicaid
• NJ State Network on Cultural Competence

9
Community Empowerment

• Funding workshops aging specific
• Offered health promotion mini-grants to Latino
  community
• Begun to establish a volunteer network via State
  Health Insurance Program
• Plans to develop a Community Advocates program

10
Next Steps.ADRC

• Implement self-assessment tools
• Incorporate culturally and linguistically
  competent questions into the clinical assessment
  process
• Measure performance indicators
• Evaluate outcomes