Institutional Development

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Institutional Development

• Institutional Effectiveness
• Public Information

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Major FunctionsInstitutional Effectiveness

• Provide leadership for CFCC strategic planning
  and assessment (IE) process to demonstrate how
  well CFCC is fulfilling its mission and goals

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Major FunctionsInstitutional Effectiveness

• Ensure that CFCC IE process meets
• SACS Criteria for Accreditation
• legislative and state board accountability
  requirements
• our own CFCC requirements

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Major Functions Institutional Effectiveness

• Provide research support for Institutional
  Effectiveness
• collect and compile college data
• publish internal/external documents reports
• respond to ad hoc requests

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Whos Who

• Staff
• G. Shaver, VP of Institutional Development
• Patsy Lackey, Administrative Assistant
• Clients
• internal faculty staff 90 planning unit
  managers
• external SACS, Feds, NCCCS, community, other
  colleges

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Assessment of Functions (SWOT)

• Presidents feedback
• Institutional Effectiveness Committee
• Peer Review
• Compare to other colleges best practices
• Anecdotal Feedback
• Faculty/Staff Survey
• Quality of Products
• Critical Self-evaluation

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FT Faculty and Staff Survey Results

• 1. Staff is courteous and helpful.
• 82 Agree/Strongly Agree 15 NA
• 2. Requests for services or information are
  handled within a reasonable time.
• 82 Agree/Strongly Agree 15 NA
• 3. Assistance provided to departments in planning
  for IE is satisfactory.
• 58 Agree/Strongly Agree 36 NA

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FT Faculty and Staff Survey Results

• 4. The process and procedures for planning and IE
  are effectively communicated.
• 61 Agree/Strongly Agree 27 NA
• 5. Products (FACT BOOK, Program Review Reports,
  and other documents) are of good quality.
• 65 Agree/Strongly Agree 30 NA

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Trends / IE Challenges

• Communication
• Trends - growing college employee turnover
• Challenges - resources customer service
  perceptions/attitudes
• Technology
• Trend - electronic communication is the norm
• Challenges - employee resistance to use
  technology (e-mail, SPOL, Internet, Intranet)
  resistance to change information overload

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Strengths

• Presidents leadership
• IE leadership at all levels of college
• Bottom-up process
• Flexibility
• IE process brings us together
• to take stock
• to recognize work towards shared goals

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2001-2002 Planning Priorities

• Improve Communication of Institutional
  Effectiveness Process and Procedures (College
  Goals 3, 11, 13)
• Develop a new, user friendly IE web page
• who, what, when, where, how of IE
• links to IE information documents
• resource for everyone

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2001-2002 Planning Priorities

• In partnership with IRCC and CPCC, develop and
  implement training modules in Strategic Planning
  On-Line (SPOL) to inform help users with
  process procedures
• Tutorial menu
• Tips on writing good objectives with examples
• PowerPoint
• Voice narrated close captioned
• printable

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2001-2002 Planning Priorities

• Strengthen procedures for linking planning and
  budgeting
• work with C. Rice to include CFCC budget info in
  SPOL
• test system
• train users on budget portion
• use system to prepare FY2002-2003 budget requests
  

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2001-2002 Planning Priorities

• Evaluate Annual Program Review Process
• no longer an NCCCS mandate
• an instructional function
• 51 curriculum programs 12 pre-majors
• meet with instruction evaluate APR purpose
• amend as needed

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2001-2002 Planning Priorities

• Increase access to college data and information
  analysis tools
• attend training to utilize NCCCS data warehouse
  and analytical tools for creating ad hoc reports

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2001-2002 Planning Priorities

• Update SACS On-Line Compliance System
• modify system to include revised SACS Criteria
  (after December 2001)
• involve users in review and update

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• COMMENTS ?
• QUESTIONS ?