San Francisco Fire Department

1
San FranciscoFire Department

• Planning and Research
• Scheduling

2
Planning and Research

• Chief Officer
• Direct report to the Deputy Chief of
  Administration
• Responsible for
• Strategic Planning
• Research
• Continuous Quality Improvement
• Personnel Scheduling

3
Scheduling Responsibilities

• Balance Daily Staffing
• Manage Short and Long Term Leaves
• Balance the 31 Tours
• Schedule Training
• Manage Reports NFIRS
• Information Requests

4
Office Staff

• The Office is staffed daily by three Lieutenants
• 0600 to 1630 hours on weekdays
• 0600 to 1300 hours on weekends

5
Balancing Personnel

• Scheduling maintains minimum staffing levels for
  emergency response consisting of
• 42 Engines
• 19 Trucks
• 11 Chiefs
• 14 Medic Units
• 4 Rescue Captains
• 2 Rescue Squads
• The current minimum staffing level for the
  Department is 329 members

6
Balancing Personnel

• Scheduling has three desks
• Firefighter/Paramedics
• Officers
• Roll Call (Firefighters)
• At each of the desks, the Officer balances the
  day by assigning personnel to positions that are
  vacant because of open assignments, vacations,
  absences, or injuries

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Balancing Personnel

• The office schedules daily personnel per MOU
  rules and Departmental policies
• Goal is to minimize operational impact while
  minimizing costs
• Complicating factors include special events,
  mandated training and emergency mutual aid
  requests

8
Balancing Personnel

• The Scheduling Office hires all overtime in
  Suppression
• The selection process for WDOs is based on an
  index number that is derived from the total
  number of WDOs a member has worked throughout
  their entire career
• Member with the lowest index number is selected
  first

9
Balancing Personnel

• Officer positions not filled by overtime are
  filled using Like Work Like Pay (LWLP)
• LWLP daily assignments are based on Civil Service
  Eligibility Lists and seniority

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Firefighter/Paramedic Details

• Firefighter/Paramedics (H3s) are in positions
  that rotate equally between Engine, Medic and
  Vacation Relief (VR)

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Manage Short Long-Term Leaves

• Sick leave
• Receive calls on daily use of sick leave
• Maintain records of sick leave use
• Enforce Departments sick leave policies
• Vacation
• Develop vacation quotas that are proportional to
  the ranks of Department personnel
• Process all yearly and daily vacation requests
• Maintain records of vacation use
• Temporary Modified Duty
• Assign and track all members placed on Modified
  Duty

12
Balancing Tours

• The Office manages the Departments 31 tour
  system to maintain balance between tours to
  minimize the effects of leave on operations
• Processes yearly vacancy bid, which allows
  members to provide their preferred worksite and
  schedule to be matched with Departmental openings
• The Office converted the Department from the 21
  tour system to the 31 tour system

13
Assignments

• Members are awarded spots on a vacancy list based
  on their seniority in rank
• The vacancy list bidding process is held annually
  in the fall/winter
• Vacation relief members are assigned to positions
  to balance the daily staffing model

14
Schedule Training

• The Office uses the PeopleSoft scheduling system
  to organize battalion-based, certification, and
  homeland security training
• Scheduling training often requires multiple
  personnel changes
• Assists the physicians office in the scheduling
  of health checks for all members

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NFIRS

• Assists Officers in suppression with completion
  and accuracy of fire reports

16
Information Requests

• The Office also provides
• Information on daily assignments to command staff
  and field personnel
• Data for Sunshine Ordinance requests
• Data for Research and Planning

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San FranciscoFire Department

• Planning and Research
• Scheduling