Learning Services

1
Learning Services

• Planning for personalised online learning

2
Planning strategically

• Defining institutional readiness
• Where are we now?
• Where do we need to be?
• What needs to be in place?
• Measuring progress
• How do you make it happen?
• Infrastructural change
• Involving everyone
• Investing in new skills
• CPD

3
Planning strategically

• Cultural change and change management
• New ways of thinking
• New ways of doing
• Planning for change
• Involving everyone
• Support for change management
• National Remodelling Team
• Remodelling resources, Touching tomorrow
• NCSL

4
Planning strategically

• School development planning
• Constantly under review
• Exploiting new technologies
• Continuous improvement
• Short, medium long-term investment
• Enabling data flow
• Management information
• Data outside the institution
• Access to data about learning
• Parental involvement

5
Planning strategically

• Building in accessibility
• From inception
• A constant
• Sustainability
• Planning for the short-term
• Planning for the long-term

6
Support from Becta

• Planning for personalised online learning,
  available from the Becta web site at
• www.becta.org.uk/publications

7
Support from Becta

• An introduction to learning platforms for school
  leaders, available from the Becta web site at
• www.becta.org.uk/publications

8
Support from Becta

• Functional specifications
• Defining levels of functionality for learning
  platform technologies
• Created in collaboration with industry
• Currently in production for release March 2006

9
Support from Becta

• Self review framework
• Online interpretation of functional
  specifications
• Enables management to establish current position
  and create action plans for future investment
• Available from March 2006

10
Support from Becta

• Practitioner stakeholder group
• Online community to validate advice guidance
• Involved in developing messages
• Invitation to join
• jacqui.drudge_at_becta.org.uk

11
Support from Becta

• Procurement framework
• Currently being developed to support aggregated
  purchasing
• Informed by the functional specifications
• Evaluation process

12
Evaluation process

• EU restricted procedure
• Commercial review
• Supplier health check
• Value for money
• Commercial considerations
• Appropriateness of solutions
• Agree terms conditions

13
Evaluation process

• Practical systems test
• Confirm performance to quoted specifications
• Practical test
• Suppliers given a scenario
• Site visits/plans
• Suppliers provide report assessed on suitability
  of solution, HS, VfM etc.
• Installation capability
• Pre-delivery configuration capability
• Aim for no unresolved issues
• Ability to integrate with legacy systems
• Training assessment

14
Evaluation process

• Technical support
• Introduce faults to hardware/software
• Suppliers asked to provide information
• Call logging, resolution of faults, appropriate
  solutions
• Quality procedures ISO 9000 assessors
• Complaints procedure
• Post assembly/pre-delivery checks
• Technical support escalation
• Procedures for integration of legacy equipment

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Postscript - How to get it all wrong!

• Based on experiences from the FE sector
• Keep it all to yourself
• Dont provide any content
• Dont train the staff
• Train the staff in the wrong things at the wrong
  times
• Forget about the underpinning infrastructure
• Everyone is going to be enthusiastic about
  learning platforms
• Forget about quality control
• Saying all lessons should be supported or
  delivered online

16
Postscript - How to get it all wrong!

• Spending the money too soon!
• Technology for e-learning, How to get it all
  wrong
• http//ferl.becta.org.uk

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• Questions