Building a Company Cultural Assessment Tool Survey

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Building a Company Cultural Assessment Tool /
Survey

• Joseph P Giles
• KY VPP Administrator
• Spring 2009
• Region IV VPPPA meeting

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Making, then Mining your Perception Surveys for
pure safety gold
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Why measure with a survey?

• Sometimes it seems hopeless and reality dawns on
  you that you are possibly just not in touch with
  the troops. Usually that is just after the OSHA
  officer has visited from either an amputation,
  fatality, or a complaint that you feel just came
  out of left field to blindside you and your
  safety program.
• Lets see if we can change your Perception of
  the culture in which you live!

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Culture isnt just for snobby people!

• The Sum Total of Ways of Living
• Built Up By A Group of Human
• Beings And Transmitted From
• One Generation To Another.
• Reflects Prevailing Attitudes, Beliefs,
• Norms, Values and Behaviors.

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What can I gain by such a fuzzy tool?

• Validation that you were on the right track
• Another opening to learn about the family you
  live with during your work day / life
• Valuable communication channels which may have
  restrictions can become openings for growth and
  positive change
• A reality check you never expected from the open
  door policy we all espouse

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Why do I need such a survey anyway?
Benefits of the Perception Survey They offers a
practical statistical method to assess employee
satisfaction Increases have been shown to
increase employee loyalty by allowing employee
input into the facility thus showing value for
its members at all levels. Encourages employee
participation. Shows that management is in a
customer service culture. May help reduces
employee turnover. Creates a valuable pool of
ideas and suggestions we may have missed and
disregarded. Provides a vehicle for important
communication which get dropped by many companies
due to dealing with the day to day business.
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OK where do we start?

• Decide on what you want from the survey
• Decide if it will be hard copy or online
• Decide if it will mimic a companies metric
  analysis
• Decide on the population breakdowns
• Decide how to give the data back to the group
• Decide what to do with the results
• Decide to act for the good of the company

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Broad or Specific questions?

• The VPP example
• Other survey instruments

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Since I hate statistics where do I start?
http//www.statsoft.com/textbook/stathome.html
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