Make It So

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Make It So!

• Betting on Becoming a More Successful Manager of
  an Academic Advising Center

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Yvette Morales, Director, Liberal Arts Advising
CenterRonda Barnett, Director, McCoy College of
Business Admin. Advising Center
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Your Life as an Advisor is Wonderful!
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Then.you are Promoted to Management
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A Change Starts Creeping into Your Advising Center
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Do you enrage or engage?

• Do you make your staff mad, but you arent sure
  why?
• Do you get mad at your staff, but they dont know
  why?
• Do you involve your staff in making decisions?
• Do you see yourself as task-oriented?
• Do you delegate or micromanage?
• Do you avoid conflict by hiding in your office?

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What We Will Discuss Today

• Leaders--One from the Past and One from the
  Future
• Management Questionnaire
• Management Styles
• Application to Advising Centers
• Scenarios

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To assist in finding answers

• Lets take a quick test.
• Attila or Picard
• You vote by holding up either the Picard or
  Attila side of the voting paddle.

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Attila or Picard?

• Had a great relationship with his father.
• Answer

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Attila or Picard

• Someone who was a great tactician
• Answer

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Attila or Picard?

• Which one inspired the loyalty of their
  followers?
• Answer

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Building our Context
Attila the Hun
Jean Luc Picard
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Taken from Leadership Secrets of Dr. Wess Roberts
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Attila the Hun Misunderstood Leader
Dilberts Boss
Cosmo Spacely George Jetsons Boss
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Attila Background

• Born in a chariot in the valley of the Danube
  (A.D. 395)
• Son of King Mundzuk--the ancestry that maintained
  the bloodline of the distinctly Mongol
  characteristics-lots of tradition and custom
• Had extraordinary skills on horseback as
  child--later with the bow, lance, lariat, sword
  and whip

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Attilas Background cont.

• Good, strong, and special bond with father
• Father died in battle when Attila was a boy
• Conceived his strategy to rule the world at age
  12 while a child hostage of the Romans

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Attilas Background cont.

• Learned at a young age to study the strengths and
  vulnerabilities of his enemies (while a hostage).
• Became King of the Huns after brother was killed
  during a hunt
• When Attila grew older, his view of world
  conquest changed toward more diplomacy

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Attilas Leadership Philosophy

• It is essential to the Hunnish nation that we
  have in our service leaders at every level who
  possess the skills, abilities, and attitudes that
  will enable them to successfully carry out the
  responsibilities of their office
• There is no quick way to develop leaders--they
  must learn throughout their lives

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Attilas Leadership Philosophy

• We can never cease as students, never be above
  gaining new insights or studying innovative
  procedures or methods.
• Leaders must learn early in their service that
  they must acquire basic qualities and have
  opportunities to mature into them.

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Attilas Must Have Leadership Qualities

• Loyalty
• Courage
• Desire
• Emotional stamina
• Physical stamina
• Empathy
• Decisiveness
• Anticipation
• Timing

• Competitiveness
• Self-confidence
• Accountability
• Responsibility
• Credibility
• Tenacity
• Dependability
• Stewardship

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Jean Luc Picard Background

• Grew up in France with one older brother
• Fascinated by exploration
• Did not have a good relationship with his father

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Picards Background cont.

• Bullied by older brother
• Excelled at Starfleet Academy (but failed the
  admissions exam on his first attempt).
• Received commission due to creative problem
  solving

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Jean Luc Picard Utopian Leader

• His work atmosphere a microcosm for the ideal on
  Earth
• No poverty
• No war
• No need for money since everyone is provided with
  all their needs
• No competition except for personal excellence

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Picards Must Have Leadership Qualities

• Focus
• Urgency
• Initiative
• Competence
• Communication

• Politic
• Intellectual Honesty
• Interdependence
• Resilience

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Leadership Theories

• Feidlers Contingency Theory
• Golemans Leadership Styles Theory
• Hersey and Blanchard Theory of assessing
  leadership

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Leadership Theories

• Bernard Bass Transformational Leadership
• Blake and McCanse Managerial Grid
• Flamholtz Leadership Effectiveness Framework

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We Know What the Experts Say Lets Apply It

• Experts refer to leadership in terms of types.
• Experts refer to leadership traits in terms of
  good and bad.
• Experts describe leadership qualities.

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Answering, So What?

• Well, were going to tell you.

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Leadership Questionnaire

• Country Club Wants to be friend with everyone,
  and lets the group decide what to do. All
  decisions by the group (not including the
  leader).
• Team Leader Lets the group give input, but makes
  the ultimate decision (and takes the ultimate
  blame).

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Questionnaire (cont.)

• ImpoverishedAfraid to make waves, would rather
  wait and hope decisions are made by others
• AuthoritarianMicromanager must always make all
  decisions about everything everytime.

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Leadership Questionnaire

• Answering the questionnaire for Attila and Picard
  
• Showing the results for them
• Homework or Why you are taking the test home
  today.

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Attilas Leadership Matrix
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Picards Leadership Matrix
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Leadership Metaphor

• Attila the Hun
• Never satisfied
• Taking the initiative
• Act rather than do nothing
• Never acted in haste
• 5. No radical change is easy-it is only necessary
  when we fail to learn from our past in
  anticipating the future

• Jean Luc Picard
• Wise, but accepts counsel
• Mentor Number One
• Acknowledges failures
• Surrounds himself with talented people

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Scenarios

• Human Resource Management
• Policy
• Planning
• Equity/Fairness

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Life Issues

• Stress
• Limited Resources

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Wrap-Up

• Questions
• We dont knowyet.

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Sources

• Leadership Training and Development Outline
  http//www.nwlink.com/donclark/leader/bm_model.ht
  ml
• Beebe, Steven, Beebe, Susan, and Ivey, Diana.
  Communication Principles for a Lifetime. Allyn
  Bacon Boston, 2000.

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Sources, cont.

• Blake and Moutons Managerial Grid, Katherine
  Miller, Organizational Communication, p. 50.
• The Flamholtz Leadership Effectiveness Framework
  Overview excerpted from The Role of Leadership in
  Business Process Reeingineering An Empirical
  Study of the Relationship Between Leadership
  Behavior and the Reengineering Outcome, 1997,
  Norma Sutcliffe.

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Sources, cont.

• Goleman, Daniel, Boyatzis, Richard, and McKee,
  Annie. Primal Leadership. Harvard Business
  School Press, 2004.
• Management link www.valuebasedmanagement.net

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Sources, cont.

• Miller, Katherine. Organizational Communication.
  Wadsworth Publishing Company Belmont, CA. 1999
• Wess, Roberts. Leadership Secrets of Attila the
  Hun.
• Wess, Roberts and Ross, Bill. Make It So. Pocket
  Books New York. 1995.

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Thank You!