Implementing Safety Management Systems

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Implementing Safety Management Systems

• International Business Aviation Council

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IBAC

• International Non-Government Council representing
  14 member Associations
• Conduct safety studies/provide statistics
• Represent business aviation at ICAO
• Manage the IS-BAO Program

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Definition of Safety

• Zero risk of accidents
• Does that apply to aviation operations?
• Zero Accidents
• It that realistic?
• Error avoidance
• Is that possible?
• Regulatory compliance
• Does that ensure safety?

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Definition of Safety

• The state in which the risk of harm to persons or
  damage property is reduced to, and maintained at
  or below, an acceptable level through a
  continuing process of hazard identification and
  risk management.

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Definition of SMS

• IS-BAO
• The systematic and comprehensive process for the
  proactive management of safety-risks that
  integrates the management of operations and
  technical systems with financial and human
  resource management.

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Definition of SMS

• ICAO
• A systematic approach to managing safety,
  including the necessary organizational
  structures, accountabilities, policies and
  procedures

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Functional Definition

• Within a clearly defined framework of
• Safety targets
• Polices
• Procedures
• Accountabilities.

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Functional Definition

• Identify Hazards
• Analyze associated risks
• Eliminate hazards
• When possible, or
• Manage risks to a level as low as reasonably
  practicable
• By reducing their likelihood or severity and
• Track to verify mitigation.

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Structured Approach
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ICAO SMS Structure

• 1. Safety Policy and Objectives
• 1.1 Management commitment and responsibility
• 1.2 Safety accountabilities
• 1.3 Appointment of key safety personnel
• 1.4 Coordination of emergency response planning
• 1.5 SMS documentation

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ICAO SMS Structure

• 2. Safety Risk Management
• 2.1 Hazard identification
• 2.2 Safety risk assessment and mitigation
• 3. Safety Assurance
• 3.1 Safety performance monitoring and measurement
• 3.2 The management of change
• 3.3 Continuous improvement of the SMS
• 4. Safety Promotion
• 4.1 Training and education
• 4.2 Safety communication

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ICAO Requirements

• SMS is or will be required for
• commercial air transport operators (1/09)
• non-commercial operators of large or turbojet
  aircraft (11/10)
• aircraft maintenance organizations,
• airport operators, and
• air traffic management organizations
• Reflects ICAO System Safety philosophy

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National Requirements

• FAA
• AC 120-92, Introduction to Safety Management
  Systems for Air Operators
• InFO 08053
• Filing a difference with ICAO
• No means of FAA SMS acceptance/approval
• ANPRM FR Doc E9-17553
• Comments by 10-21-09.

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Considerations

• An SMS must be
• Consistent with the nature of and integrated into
  other management systems,
• Appropriate to the size and complexity of the
  operation, and
• Periodically evaluated.

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Results

• Improved view of potential hazards
• Systematic means of hazard mitigation
• Safety team
• Optimize safety performance
• Increase confidence in the organization
  internally and downtown.

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Safety Policy

• A high level statement of desired performance
• Provides guidance and direction
• Describes high level accountabilities and
  responsibilities.

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Safety Risk Profile

• Overview of your safety risks
• Ensures resources are appropriately targeted and
  will result in optimum performance
• Highlights areas of highest risk and mitigation.

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Hazard vs. Risk

• Hazard
• The condition or circumstance that can lead to
  physical injury or damage
• Risk
• The consequence of a hazard, measured in terms of
  likelihood and severity
• Mitigation
• The measures taken to eliminate a hazard, or to
  reduce the likelihood or severity of a risk

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Safety Management Strategy

• Sets safety performance goals
• Assigns accountabilities
• Links safety-risk mitigations to operator
  programs, procedures and manuals
• Ensures that strategy is appropriate and
  effective.

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SMS Linkages

• Consider
• Company operations manual
• SOP
• Checklists
• Maintenance Control manual
• Personnel training programs
• Competency certification system
• Other related documents
• Establish/maintain records.

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Technical Management System

• System for identifying laws, regulations
  standards, exemptions, etc.
• Responsibilities and accountabilities
• Ensuring all have required qualifications,
  skills, knowledge
• Manuals and other documents
• Training
• Aeronautical information.

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Hazard Identification and Tracking System (HITS)

• Tracks effectiveness of your safety management
  strategy and activities
• Identifies emerging hazards and assesses safety
  risks
• Investigate and analyze incidents
• Everyone must be involved!
• Scale to company complexity
• FOQA, too.

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Change Management Process

• Use to implement changes to SMS and related
  systems, programs and procedures
• Use in case of significant change in operations,
  equipment or management
• Track with Hazard Identification and Tracking
  System (HITS).

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Audits

• Internal Audit Program
• External Audits
• IS-BAO Registration Audits
• Audit Tracking System
• Operational Safety Reviews.

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Safety Management System
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SMS Implementation

• Study SMS Concept
• ICAO Safety Management Manual at
  www.icao.int/anb/safetymanagement
• IS-BAO SMS Toolkit Guidance
• Risk Analyses Guidelines
• Obtain Senior Management Commitment
• Establish SMS Team.

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Implementation, cont.

• Conduct Gap Analysis
• ICAO/IS-BAO Gap Analysis Checklist
• Conduct Hazards and Risk Assessment
• Develop Safety Profile
• Develop Safety Management Strategy
• Designate Staff Accountabilities
• Develop HITS and Risk Assessment Procedures

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More

• Develop Emergency Response Plan
• Amend Programs, Systems and Procedures and
  Related Documents
• Use SMM
• 11. Train staff
• 12. Track and Evaluate.

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SMS Implementation Summary

• Study and Understand the concept
• Discuss SMS with others
• Research the subject
• Use ICAO SMM or IS-BAO SMS Toolkit.

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Implementation, continued

• Determine-
• What is already in place?
• What processes, procedures, programs, systems and
  documentation need to be modified?
• What needs to be developed?
• Use what works for you
• Scale the program for your operation.

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Implementation, continued

• Make use of available resources
• Staff members its a team effort
• Company resources (ISO processes, emergency
  response plan, OSHA, etc.)
• Referenced guidance material
• Auditors
• Implementation support providers
• Others with an SMS (IS-BAO registrants).

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Implementation, more

• Develop implementation plan with milestones
• Who, what, when due
• Maintain momentum
• Use SMS risk analyses/ mitigation to
  modify/develop processes, procedures, systems and
  programs
• Keep everyone involved
• Audit - Internal and/or external..

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Say again all after SMS?
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International Business Aviation Council

• 999 University St
• Montreal, Quebec
• H3C 5J9 Canada
• 514 954 8054
• www.ibac.org