DOCLINE Update

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DOCLINE Update

• Medical Library Association 2007
• Philadelphia, PA
• Maria Elizabeth Collins
• National Library of Medicine, NIH/HHS

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Agenda

• DOCLINE today
• Recent enhancements
• Changes currently in progress
• Upcoming development plans

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DOCLINE Today

• 3,166 libraries participating
• Over 1.47 million serial holdings records
• 2.31 million ILL Requests in FY06
• Fill Rate is 92.2
• Average number of routes is 1.24

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DOCLINE Libraries
(Federal and special libraries)
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ILL Requests
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Network Delivery Methods
40 Day Snapshots
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Network Delivery Methods
40 Day Snapshot
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NLM Delivery Methods
40 Day Snapshot
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DOCLINE Routing

• 84 of requests completed on first route
• 96.5 of requests completed on second route
• Only 3.5 of requests require more than 2 routes
• Average number of routes 1.24

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A Day in the Life

• 8,566 requests were completed on 5/10/2007
• 25 were completed in less than 3 hours
• 36 were completed in less than 6 hours
• 70 were completed in less than 24 hours
• 92 were completed in less than 48 hours
• Average time to fill a normal request 0.89 days
• Average time to fill a rush request 0.31 days
• Average time to fill an urgent request 0.15
  days

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DOCLINE Fill Rates
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DOCLINE 2.7 (March 2006)

• Fill rate improved 1 to 92.2
• Routing by library group
• Total 1,144
• FreeShare 520
• Service Level
• Rush 1,740 providers (86.7 fill rate)
• Urgent patient care 566 providers (89.5 fill
  rate)
• Multiple delivery methods
• Refer On

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DOCLINE 2.8 (June 2006)

• Cosmetic improvements to LD Ordering
• Ability for libraries to remove Loansome Doc
  patrons from their patron list display
• Improvements to Loansome Doc registration
• Limit search results to libraries serving the
  public by default
• Greater visibility to Contact Library
• Ability to require an authorization code

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Institution Update - LD
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LD Registration
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DOCLINE 3.0 (October 2006)

• LinkOut information in Borrow
• Display library holdings in Borrow
• Display PMC author manuscripts in Borrow
• Ability to individually review retired requests
• Annual report of titles filled by institution
• EFTS file builder

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EFTS File Builder
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ISO ILL Protocol

• DOCLINE ended support Jan 2007
• Only 3 libraries converted to protocol
• Very labor intensive
• Difficult to scale
• Standard currently up for re-affirmation vote
• DOCLINE looking for other opportunities

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DOCLINE 3.1 (April 2007)

• User account creation and maintenance (RMLs and
  NLM)
• NLM administrative functions
• Single lend ability to view / print receipt
• Library Groups in Routing Table report
• Ability to set mail delivery No

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Housekeeping

• Review institution record
• Address and contact info
• Services Fees
• DOCLINE Options
• Borrowing preferences
• Routing Table M/A/N Map
• Delivery Methods
• Loansome Doc Options
• Registration
• Delivery methods
• Review serial holdings

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Plans for the future
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DOCLINE 3.2 (Summer 2007)

• Technical release
• Preparation for Oracle 10g
• Security upgrades
• PubMed technical changes
• SSL for DOCLINE
• https//docline.gov
• Automatic redirect from http//docline.gov

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DOCLINE 3.3 (Fall 2007)

• Optional email notification when a request routes
  to your library
• Separate Yes/No settings for Normal, Rush, Urgent
• Email delivery address
• Borrow / Manual
• Alert users to other request options
• Remove NLM UI and call number fields
• Requests by library group membership report

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Proposed Report

• PAUMMM as Borrower
• Lenders Requests Filled Fill Rate
• ABCD 60 50 83.3
• FreeShare 80 75 93.75
• All others 50 45 90.0
• Totals 190 175 92.1
• PAUMMM as Lender
• Borrowers Requests Filled Fill Rate
• ABCD 50 45 90.0
• FreeShare 100 90 90.0
• All Others 200 175 87.5
• Totals 350 310 88.5

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DOCLINE 4.0 (Future)

• Requests Serial Holdings
• Efficiency
• Time is money and libraries do not have enough of
  either
• Ease of use
• E-journals
• Embargos
• ePub ahead of print
• Licensing restrictions
• Diverging content
• Interoperability with 3rd party systems

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DOCLINE Best Practices

• Etiquette guidelines user suggestions
• Software guidelines
• Accurate institution record
• Borrow
• Use software options
• Use correct request method (avoid Manual)
• Receipt in a timely manner
• Lend in a timely manner
• Update DOCLINE accurately (delivery methods!)
• Update DOCLINE after actual fill same day

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Learn More

• NLM Online Update
• Monday Sunrise Seminar 700am
• Grand Ballroom, Salons A and B
• PubMed, LinkOut, Indexing, MedlinePlus, etc.
• Analysis of DOCLINE ILL data from FY2005
• EFTS Users Group Meeting
• Monday, 2pm 3pm
• Rooms 309 and 310

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Talk With Us

• NLM Booth
• Sunday, 4pm 5pm
• Monday, 10am - 12pm
• DOCLINE Team Members at MLA
• Deena Acton
• Maria Collins
• Barbara Nicholson

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Questions Answers