71 Business Process Application VendorsCase p. 210

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   7-1 Business Process Application
Vendors Case             p. 210

• By
• Lisbeth C Martin

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Major Application Vendors

• PeopleSoft, which is used for Human Resources and
  it was acquired by Oracle
• JD Edwards, which is used for manufacturing, and
  this program was acquired by Siebel Systems
• Microsoft, is an application suite from for
  in-house development, and this program is used
  for Microsoft. This program has acquired over
  38.85 billion

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Challenges of Business Process Design

• Process design is expensive and difficult.
• Training new management, which not only is very
  difficult but it is costly.
• Many companies that use this system sometimes
  fail and even worse loose all finances spent on
  this program, which can lead to bankruptcy.
• Even worse, at times the outcome is uncertain.

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Benefits of Inherent Processes

• Being custom fit to a particular organization.
• Number of successful software vendors, and
  intergraded applications.
• Very organized, and effective when used correctly.

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Examples of Integrated Cross Functional
Information Systems

• Customer Relationship Management (CRM)
• Enterprise Resource Planning (ERP)
• Enterprise Application Integration (EAI)

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Examples of Integrated Cross Functional
Information Systems cont./

• Customer Relationship Management (CRM)-integrates
  all of the processes that touch the customer.
• Enterprise Resource Planning (ERP)-integrates the
  direct activities of the organization. For ex.
  Sales and manufacturing.
• Enterprise Application Integration (EAI)-is
  hybrid that provides (not always) the benefits of
  integration, without agony of replacing the
  existing systems.

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If you have any questions in regards to this
presentation, please read page 210 of you MIS
book.