Emergency Management

1
Emergency Management
Business Recovery Association of Virginia

• Bridging the Public and
• Private Sectors

February 10, 2005
2
Virginia Dept. of Emergency Management (VDEM)

• The state agency that ensures a comprehensive,
  efficient and effective response to emergencies
  and disasters throughout the state.
• Works closely with local governments, other state
  agencies, the private sector, voluntary
  organizations and federal agencies such as FEMA.

3
Emergency Management Defined

• Organized analysis, planning, decision-making and
  assignment of available resources to mitigate,
  prepare for, respond to and recover from the
  effects of all hazards.

4
Goals of Emergency Management

• Save lives
• Prevent injuries
• Protect property and the environment

5
When a disaster occurs
response begins at the local level.

• Local jurisdictions will
• activate their EOCs
• get local resources out to the affected area (ex.
  fire dept., hazmat, EMS)
• increase staffing
• set up shelters
• inform the public

6
When more resources are needed

• Locality may request state assistance through the
  Virginia EOC
• Governor may declare a State of Emergency

7
Virginia Emergency Operations Center (EOC)
8
What is a State of Emergency?

• It empowers VDEM to act on behalf of the Governor
  to access the resources and assets of state
  agencies to provide immediate aid in response to
  the impending crisis.
• State Police
• National Guard
• Search Rescue
• Medical Reserve Corps
• Dept. of Forestry

9
During a State of Emergency

• The Governor may direct an evacuation if lives
  are at risk prescribe evacuation routes, modes
  of transportation and destination in connection
  with an evacuation.
• Governor may quarantine an area or direct people
  to shelter-in-place.

10
How could this affect your business?

• Loss of revenue productivity
• Workplace is evacuated
• Neighborhoods or schools evacuated
• Travel routes blocked deliveries delayed,
  re-routed or cancelled.
• Concerned staff need information.

11
When state resources are overwhelmed

• Governor may request a federal Disaster
  Declaration.
• Could happen immediately after the emergency.
• Opens the door for FEMA assistance.
• Federal, state and local government coordinate
  response/recovery operations.

12
How can a federal Disaster Declaration affect
your business?

• Availability of Small Business Administration
  (SBA) loans
• Physical disaster loans to rebuild or replace
  uninsured disaster damages to your building.
• Economic injury loans provides working capital
  until normal operations resume.

13
CERTs Role in Emergency Management

• Community Emergency Response Team

14
What is CERT?

• Members of a neighborhood or workplace who want
  to be better prepared for the hazards that
  threaten their communities.
• Communities prepare through training and
  planning.

15
History of CERT

• 1985 L.A. officials visit Japan Mexico City
  
• 1986 L.A. initiates pilot training program
• 1987 Whittier earthquake CERT is born
• 1993 FEMA adopts CERT
• 2003 CERT in 45 states 6 foreign
  countries

16
CERT Curriculum

• 20 hour hands-on course in disaster response
• Disaster Preparedness
• Fire Safety
• Disaster Medical Operations--Part 1 Part 2
• Light Search Rescue Operations
• CERT Organization
• Disaster Psychology
• Terrorism Preparedness Response
• Final Exercise

17
CERT in Virginia

• 50 local programs with nearly 3,000 citizens
  trained.
• More than 300 Virginia public safety
  professionals trained as CERT trainers
• Four State sponsored Regional CERT
  Train-the-Trainer courses offered in 2005.

18
Emergency CERT Roles

• Conduct initial size-ups, reduce immediate
  dangers treat people in the immediate area.
• Work with CERT members and volunteers to
  establish a command post, staging area and
  medical triage and treatment areas.
• Collect damage information and develop a plan of
  operation.
• Establish and maintain communication with first
  responders and their workplace.

19
Non-emergency CERT Roles

• Distribute preparedness materials.
• Staff first aid booths at workplace events.
• Assist co-workers in the workplace.
• Assist with evacuations and traffic control.
• Act as victims in workplace training exercises.
• Provide workplace awareness of potential hazards
  and preparedness measures.

20
Florida Deployment in 2004

• FEMA request for 2,000 Citizen Corps volunteers
• 64 Virginia Citizen Corps volunteers became FEMA
  short-term employees to respond to the effects of
  hurricanes in Florida, Alabama and North
  Carolina.

21
Need for CERT Organization

• Provides
• Common terminology that contributes to effective
  communication and shared understanding.
• Effective communication among team members.
• A well-defined management structure.
• Accountability.

22
Purpose of On-Scene Management

• Maintains safety of disaster workers.
• Provides clear leadership and organizational
  structure.
• Improves effectiveness of rescue efforts.

23
Emergency Management Structure

• The National Incident Management System (NIMS)

24
What is NIMS?

• Represents a core set of doctrine, concepts,
  principles, terminology,
• and organizational processes to
• enable effective, efficient,
• and collaborative incident
• management at all levels.

25
Role of NIMS

• Provides a consistent nationwide template to
  enable Federal, State, local and tribal
  governments and private-sector and
  nongovernmental organizations to work together to
  prepare for, prevent, respond and recover from
  all domestic incidents regardless of cause, size
  or complexity.

26
Why is NIMS necessary to Emergency Management?

• Provides for all levels of government and
  organizations to be consistent and coordinated
  during an incident.
• Sets a standard for training.
• Allows government, private sector and
  nongovernmental organizations to better prepare,
  prevent, respond and recover from disasters.

27
Incident Command System (ICS)

• The model tool for command, control, and
  coordination of a response.
• Provides a means to coordinate the efforts of
  individual agencies as they work toward the
  common goal of stabilizing the incident and
  protecting life, property and the environment.

28
When is ICS used?

• Private sector emergency management
• programs.
• Hazardous Materials incidents.
• Response to natural hazards.
• Fires.
• Incidents involving multiple casualties.

29
Basic ICS Structure
30
Incident Commander

• The person in charge at the scene.
• Must be fully qualified to manage the response.
• Performs command activities, such as establishing
  command.
• Protecting life and property.
• Controls personnel and equipment resources.

31
The Command Staff
Incident Command
32
Planning

• Collects, evaluates, disseminates and uses the
  information about the development of the incident
  and status of resources.
• Helps the Incident Commander develop the Incident
  Action Plan.

33
Operations

• Directs and coordinates all operations.
• Assists the Incident Commander in developing
  response goals and objectives.
• Implements the Action Plan.
• Keeps the Incident Commander informed on the
  status of the situation.

34
Logistics

• Provides facilities, services and materials for
  the incident.
• Provides personnel to operate requested equipment
  for the incident.

35
Planning

• Responsible for tracking incident costs and
  reimbursement accounting.
• Reimbursement of costs is difficult if costs and
  financial operations are not carefully recorded
  and justified.

36
ICS Functions

• The Incident Commander decides whats to be
  done
• Operations does it
• Logistics supports it
• Planning monitors activities maintains flow
  of information
• Administration documents all activities

37
Using the ICS

• The ICS can expand or contract.
• Manageable span of control.
• Provides common terminology among first responder
  community.
• Additional practice will be needed.

38
Break
39
One Common Goal

• How the Private Sector Emergency Management Can
  Work Together

40
The Planning Phase

• Meet the key players
• County/city emergency management
• Fire department
• Police/sheriffs department
• Local EMS
• American Red Cross
• Public works department
• Citizen Corps Council
• Electric utilities
• Mayor or city/county administrator
• Local Emergency Planning Committee (LEPC)

41
Identify Resources

• May need formal agreements
• External
• Internal
• Personnel
• Equipment
• Facilities
• Organizational capabilities
• Backup systems

42
Share Your Plan

• Let government agencies know you are
  developing/have developed a plan
• Details that need to be worked out
• Which gate or entrance will responding units use?
• Where and to whom will they report?
• How will this person/persons be identified?
• How will your facilitys personnel communicate
  with outside responders?
• Who will be in charge of response activities?

43
Your emergency management team

• Larger industries will generally have their own
  fire teams, emergency medical techs, hazmat
  teams, etc.
• Smaller companies would combine responsibilities.
• Office building tenants may be part of an
  emergency management group.

44
Supporting the Incident Commander

• Facility Manager can be the emergency director
  for the incident
• Emergency director reports to the Incident
  Commander
• Should have authority or command of all aspects
  of the emergency
• Can direct other emergency team members

45
The E-Team

• Facility manager/emergency director
• Affected area unit manager
• Security coordinator
• Safety health coordinator
• Environmental coordinator
• Maintenance coordinator
• Human resources coordinator
• Planning logistics coordinator
• Public relations coordinator

46
Affected Area Unit Manager

• Main duty - communicates incident needs to
  emergency director
• Familiar with evacuation plan
• Able to warn other employees in the area
• Has checklist of all required procedures

47
Security Coordinator

• Main duty secure the scene control access
• Securing the scene may include
• Closing doors or windows
• Establishing temporary barriers after everyone
  has evacuated
• Dropping containment materials (sorbent pads) in
  the path of leaking materials
• Closing file cabinets or desk drawers

48
Safety Health Coordinator

• Main duty to make sure everyone is away from
  the affected area and receives medical attention
  if needed
• Should include mental health
• Trained in CPR basic first aid
• Able to triage
• Familiar with evacuation procedures sheltering
  plans

49
Environmental Coordinator

• Main duty able to assess the environmental
  impact of incident
• Important role in businesses that store/transport
  hazardous materials
• Familiar with disposal procedures environmental
  laws

50
Maintenance Coordinator

• Main duty can assess the impact of incident on
  machinery equipment
• Has resources to repair or shutdown equipment
• Able to coordinate with internal/external
  maintenance crew

51
Human Resources Coordinator

• Main duty internal communications
• Can account for all employees
• Has family/emergency contact information for each
  employee
• Conveys company recovery plans (salary
  continuation, leave time, cleanup plans) to
  employees

52
Planning Logistics Coordinator

• Main duty provides equipment supplies
• Provide utility maps to emergency responders
• Moving backup equipment in place
• Providing for backup communications
• Arranging for medical support, food or
  transportation
• Establish mutual aid agreements
• Arranging for shelter facilities
• Stockpiling supplies

53
Public Relations Coordinator

• Main duty external communication
• Communicates with media, public, shareholders,
  customers, etc.
• Trained spokesperson
• Coordinates media briefings
• News releases
• Prepares background information about company
• Reports directly to emergency director
• Communicates with emergency management PIOs

54
Get involved

• Training
• Free emergency management courses through VDEM,
  FEMA and Red Cross
• Exercises
• Allow plenty of time to plan
• Even tabletop exercises are helpful
• Meetings
• LEPC, Local Disaster Recovery Task Force, Citizen
  Corps Council

55
Citizen Corps Prepares our Workplace and
Community
56
Promoting a culture of service, citizenship and
responsibility
DHS / ODP
57
Citizen Corps Mission

• To have everyone participate in
• making America safer

58
www.virginiacorps.org
59
Components of Virginia Citizen Corps

• Neighborhood Watch
• Public Safety Volunteers in Virginia
• Volunteers in Police Service (VIPS)
• Medical Reserve Corps
• Community Emergency Response Teams (CERT)
• Fire Corps

60
Citizen Corps in Businesses

• Nextel
• Public Broadcasting Station (PBS)
• Local Wal-Mart stores
• George Mason University
• Virginia Tech
• Virginia Department of Transportation
• Virginia Department of Corrections

61
Secretary Ridge in his November 22 Press
Conference (transcript is located on-line) said

• Our great help in spreading the Ready message
  has been Citizen Corps
• (paraphrase) Citizen Corps helps Americans find
  ways to make a personal investment in the
  security of their local community, drawing upon
  the strength of citizenry to make our nation
  stronger and more secure.

62
(No Transcript)
63
Questions???

• Heather King
• CERT Training Outreach Coordinator
• [phone] x6594
• heather.king_at_vdem.virginia.gov

• Dawn Eischen
• Public Affairs Coordinator
• [phone] x6519
• dawn.eischen_at_vdem.virginia.gov

www.vaemergency.com