Where are we Going

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Where are we Going?

• Strategic Planning
• for Results

Cheryl Becker South Central Library System
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Where is your library going?

• How are you going to get there?
• What does your community need?
• What are your priorities?
• How much will it cost?
• How will you pay for it?

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Why Plan?

• Planning is for doing
• You dont have enough money to do everything
• Set priorities so you can make wise choices
• Make wise use of taxpayer money

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Planning is about change
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Why Planning for Results?

• Keep Planning process short so you can start
  Doing
• Community based process
• Priorities identified by the community
• What does the community need?
• How can the library help?
• What difference does the library make?

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Keep process short
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3 Assumptions

• Excellence must be defined locally.
• Excellence is possible for libraries of all
  sizes.
• Excellence is a moving target.

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Key Points

• Community Based Planning
• Library Service Priorities
• Measures for Progress
• Managing Change

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Facilitator?

• Neutral
• Training and skills
• Cost
• Sources
• LibraryConsultants.org
• Library System
• School District
• University / College
• Extension

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Community Based Process

• Broad representation
• Community stakeholders
• Decision makers
• Committee look like community
• Staff and board involvement
• Meets only 2 times!
• Buyin

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Starts and Ends with Vision
COMMUNITY VISION
Community Needs
Evaluation
Library Service Priorities
Objectives
Service Goals
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Committee Meeting One

• Community Vision
• Current Conditions
• Community Needs
• Which needs can the library address?
• Preliminary Service Responses

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Vision

• Picture community in 10 years
• Vision statements
• Who
• Benefit
• Result

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Community Needs

• Current Conditions
• SWOT
• Community Needs
• Current Conditions
• to
• Community Vision

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Needs Library Can Address

• Needs Decision Tree
• Which needs can the library address?
• Potholes?
• Low income housing?
• Literacy?
• Select preliminary service responses

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Service Responses

• Community Needs
• Library Programs and Services

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Staff and Board Input

• Effect on current library services
• Staff SWOT analysis
• Board
• Review committees work
• React to staff SWOT
• Approve / Recommend changes

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Committee Meeting Two

• Review service responses
• Review input
• Select FINAL service responses
• Prioritize service responses
• THANK YOU!

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Managing Change

• Prepare for Change
• Organizational Culture
• Library Values
• Library Mission
• COMMUNICATION

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Communication
burble, beeble, boo?
blah, blah, blah
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Describe the Future

• Goals
• Benefit community will receive because of a
  library service response
• Objectives
• How library will measure progress toward goal

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Goals

• Service Response
• Express Creativity
• Target audience
• Teens
• Benefit
• Programs and services to create innovative and
  interactive media
• GOAL Teens will have services and support to
  create innovative and interactive media.

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Objectives

• Measure
• How well the service meets their needs
• Target
• 90 of teens surveyed
• Date / Time frame
• Each year

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Objective
Each year, at least 90 of teens surveyed will
rate the assistance they received in creating or
sharing content as very good or excellent.
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Starts and Ends with Vision
COMMUNITY VISION
Community Needs
Evaluation
Library Service Priorities
Objectives
Service Goals
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(Almost) Final things

• Competencies
• Initiatives
• Sample activities

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Final Things

• Write the plan
• Submit for approval
• Communicate the plan

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Elements of the plan

• Intro
• Library values and mission (reflect service
  priorities)
• Goals and objectives
• Sample activities
• Competencies and initiatives

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Plan Characteristics

• Clear
• Concise
• Credible
• Logical
• Persuasive

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Communicate the Plan

• There it is again!
• Ongoing
• Target audiences
• Public, staff, board

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Implementation

• The rest of the story
• Doing
• Resource re-allocation
• Implementing for Results (forthcoming)

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CONGRATULATIONS!

• Relevant
• Meeting the needs of the community
• Spending tax money wisely

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• Cheryl Becker
• Public Library Administration Consultant
• South Central Library System
• cbecker_at_scls.lib.wi.us

Thank you!