LGfL BSF Briefing

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LGfL BSF Briefing

• Brian Durrant
• Chief Executive
• London Grid for Learning Trust

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LGfL RAB ORGANISATIONAL STRUCTURE
LGfL
RAB (Adit)
Member LAs
LGfL Trust
RAB Board
Executive Board
RAB LLP
RAB Members
CEO Brian Durrant
PA Julia Rolph
L2ICT Project Manager Keith Holder
Content Manager David Mason
Development Manager Tim Stirrup
Operations Manager Ian Lehmann
Procurement Director Gordon Ballantyne
Finance Manager/ Admissions Business Operations
Manager Shamaila Ahmedi
Secretarial Support/L2ICT Leeanne OConnor
Project Officers and reference group Bronwyn
French Antony Moore Penny Patterson Stewart Smith
Curriculum Consultants Matthew Cornish Jo
Dilworth Mina Patel Stephen Schwartz Bob Usher
Admissions Business Support Officer Elaine OBrien
MLE Implementation Manager Chris Wood
Technical Manager Stewart Duncan
Technical Support Consultant Scott Chu
Editorial Board
Technical Steering Group
Portal Development Group
MLE Implementation Group
North Sector Group
South Sector Group
West Sector Group
East Sector Group
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LGfL Services

• Broadband infrastructure
• Core edge connections

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LGfL Services

• Broadband infrastructure
• Core edge
• Standard pricing
• Portal/VLE inc 100Mb per pupil

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Barnet Migration project
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LGfL Services

• Broadband infrastructure
• Core edge
• Standard pricing
• Portal/VLE inc 100Mb per pupil
• Content

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Where to find it
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LGfL premium content

• added in 2006/7
• Sunflower Learning (KS3 and 4 Science)
• Multimedia Science School (KS3 and 4 Science)
• Steljes Smart Ideas site licence for all London
  secondary schools
• Pearson Edexcel complete materials for DiDA unit
  D201
• 2Simple Talking Stories 2 (Literacy collection
  for renewed KS2 Framework)
• 2Simple Talking Stories 1 downloadable
  classroom resources
• I-Board 30 additional units for Foundation and
  KS1

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LGfL premium content

• added in 2006/7
• Sonica Spanish for Primary MFL
• Mult-e-maths for the New Framework
• Celebrating Us (Citizenship)
• Espresso KS3 English unit
• Mathematical Association Maths Toolkit upgrade
• Home access to Espresso
• Naturecam bird boxes
• Weather stations (7 in London)
• Podcasting service

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LGfL premium content

• Coming this year
• 2Simple Talking Stories 3
• (Literacy collection for renewed KS2 Framework)
• I-Board 50 additional units for Foundation and
  KS1 Numeracy
• Celebrating Us 3 units
• KS1,
• e-safety,
• Rights, Roles and Responsibilities

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LGfL premium content

• Also coming this year
• Junior Gigajam
• Virtual Business simulation for level 1 NVG
• ArtisanCam unit from London artist
• Mathematical Association Maths Toolkit second
  upgrade (Toolkit online)
• Weather stations (11 in Yorkshire, 3 in Sussex, 3
  in East Anglia etc)
• See www.content.lgfl.net

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LGfL Services

• Broadband infrastructure
• Core edge
• Standard pricing
• Portal/VLE inc 100Mb per pupil
• Content
• MLE
• Business case
• Consultation procurement
• Authentication Shibboleth Unified Sign On

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LGfL provides free to connected schools

• Authenticated access to premium content
• Authenticated access to the NEN
• NEN?

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Harnessing Technology

• Six priorities
• an integrated online information service for all
  citizens
• integrated online personal support for children
  and learners
• a collaborative approach to transforming teaching
  and learning
• a good quality training and support package for
  practitioners
• a leadership and development package for
  organisational capability in ICT
• a common digital infrastructure to support
  transformation and reform

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How the Learning Grids support Harnessing
Technology

• The Learning Grids are a national platform
• for collaboration and creativity
• built on regional experience and expertise
• for sharing the cost, sharing the burden
• for avoiding duplication
• providing leadership and development
• with a common digital infrastructure to support
  transformation and reform

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National procured resources on the NEN
Using British Pathe at KS2 Using British Pathe at
KS3 4 British Pathe for KS3 History British
Pathe for Media Studies Black Londoners 1947-61
Kate StevensonAlexandra Junior School
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Sheltering from the Blitzbringing together
resources from the learning grids
Amys War A local study of the Second World War
in South Shields, based on a fictional story set
over 3 generations. beginning just after the war
in 1950, nine year old Amy discovers objects from
WW2 in her dads allotment shed. Two generations
later, her grand daughter asks Nana Amy for help
with her school project. Linking these
generations together are a number of artefacts
and the partly destroyed diary of Miss Amy Flagg
Liverpool in the Blitz Produced in collaboration
with the Imperial War Museum North, this
comprehensive site which includes a superb
selection of video interviews of people who lived
through this time describing their experiences
during the Blitz and the rest of the War.
London in the 2nd World WarProduced in
collaboration with the Imperial War Museum, this
resource answers questions like What was
evacuation like? How did Londoners shelter from
the Blitz? What was a V1?
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NEN content by topic or subject
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LGfL provides free to schools

• Sophos anti-virus for all school owned kit
• Authenticated access to premium content
• Authenticated access to the NEN
• Unified Sign On for all London teachers
• Shibboleth for all users
• VLE 100Mb on line for every pupil tools
• Video conferencing
• E-safety materials, advice and conferences
• L2ICT- London Learning through ICT

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LGfL provides LAs with

• The means to work collaboratively
• Access to aggregated contracts, managed
  collectively
• Savings of 100m over 4 years
• Schools Admissions Pan London
• London Public Services Network LPSN

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LGfL Procurements

• Aggregated through a registered charity
• Strong mutual purpose of positive effect
• Prices levelled to reflect
• Slim margins
• Standard services
• Low cost of sale
• Low cost of contract management

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LGfL Contracts
Supplier
Council
Supplier
Council
Council
Supplier
Council
Supplier
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LGfL Contracts
Supplier
Council
Supplier
Council
LEP
Supplier
LEP Supplier
Supplier
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How to engage with LGfL

• In the first instance please contact
• tim.stirrup_at_lgfl.org.uk

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LGfL BSF Briefing

• Stephen Creed
• Regional Sales Manager London
• Synetrix

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LGfL network and application services Supporting
BSF in London
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Introduction Synetrix

• Stephen Creed RSM and lead BSF Consultant
• Arthur Bird LGfL Client Services Manager
• John Eaton Consultant London LEAs
• Christian Bailey - Consultant London Corporate
• Inga Taylor Marketing Events Co-ordinator
• Ani Tertzakian Marketing Manager

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Synetrix supporting BSF in London model

• LGfL Standard services
• We will consult, recommend and provide pricing
  for bids and variant bids typically with a 3 day
  response
• LGfL Bespoke services
• We will consult, recommend and provide budget
  pricing with a 3 day response, detailed design
  and approval will require chargeable consultancy
  and NDA, and may be subject to LGfL approval
  (CCR)
• Consultancy services
• Wide range of professional services, Wireless, IP
  telephony, IP CCTV, Video Conferencing, Network
  Security, LAN/WAN, Application hosting and
  integration, Identity management, Storage and
  SAN. Chargeable and provided under NDA.
• Partner services
• Supply chain ICT provider within bidding
  consortium, engaged exclusively with full access
  to the above services under collaboration /
  teaming and Non Disclosure agreements.

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Key Drivers within e-learning

• Advent of virtual learning environments/managed
  learning environments allowing for e-Learning
  opportunities using the LGfL MLE (Fronter)
• Hundreds of new subject specific titles from
  content providers
• Education portals allowing schools to create
  online communities using latest web applications
• Intelligent storage and intelligent networks -
  for information access and sharing
• Virtual schools for out-of-school pupils and
  for sharing resources across schools in demand

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Key Drivers within e-learning

• Interactive whiteboards more intuitive
  interactive whole-class teaching tools, built
  around Interactive whiteboards allowing for
  e-Learning facilitation
• Emerging of mind-mapping software offering
  graphical approach to illustrate ideas and bridge
  the gap between conceptual learning and written
  presentation
• Overall trend towards personalized learning
  allowing learners to use online resources to
  plan, customize and manage their learning agenda
• Source IDC,

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What does this mean?

• Dependence upon Network performance
• Bandwidth
• Availability
• Support
• Scalability
• Quality of Service
• Security
• Dependence upon effective use of ICT
• Accessibility
• Wireless
• Mobility
• Convergence

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LGfL and Synetrix your toolkit for ICT
Portal Interface
Education Relevance
Platform Services
Server Platform
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LGfL Access Services?

• In LGfL terms
• A Fibre connection
• Via LGfL (Synetrix) MPLS Network
• 2Mb, 5Mb, 10 Mb,100Mb, 1Gb
• ADSL Max and other options
• BSF ( P4S KPI / SLA)
• 10Mb, 100Mb, 1Gb
• Dual Fibre or
• Dual AP / Dual provider
• SDSL / ADSL backup

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LGfL Overview

• The LGfL provides services infrastructure to
  provide services to
• Local Authorities, Libraries, Learning Centres
  and Independent schools / Academies
• Education (2500 schools already benefiting from a
  range of services)
• NHS/N3 aggregation
• SJ5 Janet Interconnect
• Gov Connects (GCSx)
• Our network touches every London Borough with
  some 10,000KM of fibre optic cable already
  deployed
• Extensive service capability sitting behind the
  network to provide a world class support
  capability

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LGfL Architecture Overview
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LGfL Overview

• Physical Network Topology
• 3 Core locations (TH/EC/ PR) and 21 Aggregation
  Points serving 33 London Authorities
• Resilient dark fibre ring connecting core
  locations (10Gb OC192 SDH)
• APs connected to core by resilient nodal loops
  currently 1Gb or 100Mb capacity
• Current nodal loop upgrade program
• Resilient Tier 1 ISPs (plus SJ5)
• N x 1GBps capacity to Each ISP
• Resilient Service Hosting Server Load Balancing
  / SAN

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Additional Services

• Managed Firewall and Content scanning
• Caching, proxy and DNS services
• Managed resilient Internet services (3 x Tier 1)
• Hosted Email, content control, Anti-virus
• Secure Remote Access (SSL VPN)
• Intelligent Buildings CCTV / CCRE / Location
  services
• Secure Storage and DR
• Virtualised systems
• Hosting Environments
• Desktop AV and Forensic services
• LAN / Wireless / Security/ BS7799/ Voice
  consultancy

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LGfL Overview
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LGfL Overview

• Logical Network
• MPLS carrier class core network
• Dedicated Layer3 IP VPNs (VRFs)
• Provides fully routed Virtual WANs per customer
  (LEA or LA)
• Totally autonomous routing policy and control per
  VPN
• VPNs can be distributed across complete physical
  network
• Layer 2 IP VPN Service support

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LGfL Overview

• Logical Network
• Inherent QoS support (Quality of Service)
• traffic types can be assigned a high, medium, or
  low priority for transit across the Network
• Real-time Expedited forwarding - delay and
  jitter sensitive traffic e.g. video conferencing
  VoIP
• High Assured forwarding - high bandwidth
  applications, less sensitive to delay, e.g. video
  streaming
• Standard Best effort - for other types of
  traffic, all HTTP, e-mail etc.

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Customer Support and Network Operations Helpdesk

• Full SLA backed monitoring, management and
  support services
• Portal access to raise and track tickets for
  customers and partners
• CSC and NOC included in standard pricing and BSF
  pricing

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NOC and CSC Value built in

• The NOC extensive monitoring and reporting
  functions on usage and fault rectification. The
  Network Operation Centre (NOC) is manned 24x7 and
  uses a common Information Management System (IMS)
  across all the services provided to the end user
  to monitor and report on service performance.
• The Customer Service Centre (CSC) also operates a
  24 hour service desk which acts as the
  communication centre between our customers and
  Synetrix. The CSC operation includes call
  logging, trouble ticket issuing, escalation and
  closure as well as proactive service
  performance communication via a web based
  customer portal.

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Additional Value Added LGfL standard Services

• SecureStore
• Automated secure offsite Data Centre backup
• Admin, Curriculum, Exchange SIMS
• Secure Remote Access (SSL VPN)
• Web based secure access Worldwide to School and
  Desktop resources
• CCTV Campus Monitoring
• Adding to school and pupil safety and security
• Forensic Policy Central
• Document Web page scanning, Web site monitoring
• Grooming, Bullying and Xenophobia

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CCTV Campus Monitoring

• Off the shelf 4 20 camera packaged NVR systems
• Camera installation and set up
• NVR
• Full maintenance
• Monitoring 24/7
• Competitively priced managed service
• Professional Monitoring Centre in Bromley
• Uses existing LGfL network connections

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Forensic - Policy Central

• Hosted in the Network and Fully Managed
• Track Monitor
• Cyber Bullying
• Cyber- Slacking
• Abuse and profanity
• Racial hatred
• Unethical or illegal practices
• You can monitor without blocking.
• You can change childrens behaviour
• You can reinforce Acceptable Use repeatedly.

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Synetrix supporting BSF in London model

• LGfL Standard services
• We will consult, recommend and provide pricing
  for bids and variant bids typically with a 3 day
  response
• LGfL Bespoke services
• We will consult, recommend and provide budget
  pricing with a 3 day response, detailed design
  and approval will require chargeable consultancy
  and NDA, and may be subject to LGfL approval
  (CCR)
• Consultancy services
• Wide range of professional services, Wireless, IP
  telephony, IP CCTV, Video Conferencing, Network
  Security, LAN/WAN, Application hosting and
  integration, Identity management, Storage and
  SAN. Chargeable and provided under NDA.
• Partner services
• Supply chain ICT provider within bidding
  consortium, engaged exclusively with full access
  to the above services under collaboration /
  teaming and Non Disclosure agreements.

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Pricing for P4S Contract KPI services
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Thank you

• Questions?

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LGfL BSF Briefing

• Bill Gayler
• Managing Director
• Fronter UK

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Managed Learning
Environment
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In a nutshell

• A key objective is to provide
• a personalised learning space with the
  potential to support e-portfolios available to
  every school by 2007-08
• The aspiration is that by 2010 all schools will
  have integrated learning and management systems

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What is it?
, pan-London
, interconnected

• Uniform

Managed Service
with a long-term roadmap
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...but isnt it just standard Fronter?
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90 integrated tools in one solution
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Additional Services

• Planning deployment
• Training and e-learning
• MIS integration
• Hosting Storage
• Support

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Planning deployment

• End to end start-up service
• LA and school engagement
• SLT change management workshops
• School deployment plan
• Initial building setup
• Set up of MIS integration
• Content migration from existing VLEs

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Training and e-learning

• 2 day training for school administrator and
  power user per school
• 9 e-learning modules
• LA and CLC delivery

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MIS Integration

• Automatic synchronisation with school MIS
• Capita SIMS
• RM Integris
• Serco CMIS
• Wauton Samuel
• User Administration Service

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Hosting, storage and SLAs

• 200 MB/user storage quota
• 99.9 uptime
• Becta framework KPIs
• Availability
• System response times
• Helpdesk call closures
• Management assessment
• Upgrades

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Support

• 1st line at school
• 2nd line support 8am to 5pm
• Accessed via LGfL support line
• To qualified administrators

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Why use the London MLE service?

• Solution is ready to go
• Part of the Pan-London solution
• Low investment
• Low risk
• Simple to procure

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Key points for BSF implementation

• Integration with BSF portal
• Hosting
• MIS integration/synchronisation
• Usernames/SSO
• Risk flow down/KPIs/Payment mechanism
• Helpdesk requirements
• Interim service
• Training plan
• School deployment plan

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How much does it cost?
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Summary

• What is the London MLE?
• What is included?
• What are the benefits?
• How do I integrate it into my BSF solution?
• Where do I get started

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Questions
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A School
in a Local Authority
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A School
in a Local Authority
in London