ISO 9001 Registration Whats In It for Management

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ISO 9001 Registration -Whats In It for
Management?

• Project Considerations Included

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Management Control

• Objectives
• Measures
• Processes
• Controls

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Continual Improvement Is Required

• Top management involvement required
• Improvement is THE policy
• Enhanced customer satisfaction THE goal
• Analysis of data THE approach

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Accountability

• To system, management, customers, and objectives
• Third party audits
• Specific findings based on specific evidence
• Focused on important vs. unimportant

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Know the Conformance Line

• First Know what is right for you
• Requirements in ISO 9001 (nowhere else)
• Required documents
• Find the weaknesses

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Required Documentation

• Quality Policy and Objectives
• Quality Manual
• Scope
• Exclusions
• Procedures (or references to)
• Description of process interaction
• Required Procedures (see next slide)
• Documents Needed
• Records Required by ISO 9001

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Procedures Required

• Control of Documents
• Control of Records
• Internal Audit
• Control of Nonconforming Product
• Corrective Action
• Preventive Action

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Frequent Areas of Concern

• Internal Audit
• Corrective and Preventive Action
• Management Review
• New Records
• Overdoing It

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More at www.pr-inc.com
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Use the Registrar

• Tailor the Schedule
• Focus the Investigation
• Objectives
• Customer Concerns
• Process Controls
• Recently Changed Processes
• Push for Hard Evidence
• Make them Work
• Require Detailed Feedback

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Project Considerations
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Early Phases

• Understand Requirements
• Learn What is Already Known
• Identify Weaknesses
• Plan Project

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Funded Phases

• Develop Required Documentation
• Implement (new) Processes
• Train Internal Auditors
• Perform Internal Audits
• Registrar

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Timeline
Internal Auditor Training
Select Registrar
Internal Audits
Awareness Training
Plan Project
Registration Audit
Month
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2
3
4
5
6
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Understand Requirements
Management Review
Develop Procedures
Implement Processes
Identify Weaknesses
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Closing Credits

• Matt Leiphart
• Platinum Registration
• 303 639-9001
• matt_at_platinumregistration.com
• www.platinumregistration.com