Success Factors in the Oregon Shines Journey

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Success Factors in the Oregon Shines Journey

• Presentation to
• IAP2 Australasian SymposiumAdelaide Town Hall -
  October 9, 2008
• Health Society Public SeminarHealthy
  Sustainability Cities Communities Short Course
• Flinders University - October 13, 2008
• Adelaide, South Australia
• By Rita Conrad
• Executive Director
• Oregon Progress Board
• Salem, Oregon

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Success Factors for Creating a Better Tomorrow
Overview

• Shared Vision
• Shared Data
• Collaboration

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Success factor 1Shared Vision
This slide show, including the notes pages, are
posted on the Progress Boards web site on the
Slide Shows page.
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Oregons shared vision is embodied in Oregon
Shines.
Shared Vision
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A vital, prosperous Oregon that excels in all
spheres of life.
Shared Vision
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There are many Oregon Shines partners.
Shared Vision

• Economic partners
• Oregon Business Plan
• Social partners
• Commission on Children and Families
• Environmental partners
• Oregon Invasive Species Council
• Community partners
• SeQuential Biofuels

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Systems Dynamic Modeling
Shared Vision

• It helps us see the system.
• It uses the same three spheres.

• It elicits knowledge of the system from the
  people in the system.
• It simulates the future and allows what if
  scenario planning.

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Success factor 2Shared Data
This slide show, including the notes pages, are
posted on the Progress Boards web site on the
Slide Shows page.
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91 Oregon Benchmarks track progress.
Shared Data

• ECONOMY Rural employment, trade, new business,
  job growth, professional services, economic
  diversification, research development, venture
  capital, cost of doing business, regulatory
  burden, income, wages, income disparity, working
  poor, unemployment, exports, foreign language
• EDUCATION ready to learn, 3rd 8th grade
  reading and math, CIM, dropouts, HS and college
  completion, adult literacy, computer/Internet
  usage, labor force skills training
• CIVIC ENGAGEMENT volunteering, voting, feeling
  of community, understanding taxes, taxes per
  income, public management quality, SP bond
  rating, arts, libraries
• SOCIAL SUPPORT teen pregnancy, prenatal care,
  infant mortality, immunizations, HIV, smoking,
  premature death, perceived health status, child
  care slots and affordability, teen substance
  abuse, child abuse, elder abuse, alcohol and drug
  use while pregnant, poverty, health insurance,
  homelessness, child support, hunger, seniors
  living independently, working disabled, disabled
  living in poverty
• PUBLIC SAFETY overall crime, juvenile arrests,
  students carrying weapons, adult and juvenile
  recidivism, emergency preparedness
• COMMUNITY DEVELOPMENT traffic congestion,
  drinking water, commuting, vehicle miles
  traveled, road and bridge condition, home
  ownership, affordable housing
• ENVIRONMENT air quality, CO2 emissions, wetlands
  gain/loss, stream water quality, in-stream flow
  rights, agricultural lands, forest lands, timber
  harvest, municipal waste disposal, hazard
  substance cleanup, freshwater/marine/terrestrial
  species health, natural habitat, invasive
  species, state park acreage

Results, not efforts
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The benchmarks are organized by goal.
Shared Data
Economy Education
Jobs
Civic Engagement Social Support Public Safety
Communities
Built Natural
Environment
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We release benchmark reports every two years.
Shared Data
2005
2003
2001
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The Progress Board finally joined the 21st
century.
Shared Data
2007
benchmarks.oregon.gov
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This is part of what you can create online.
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You can also get county data.
Shared Data
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Good government advances the benchmarks.
Shared Data

• Agencies self-link their performance to pertinent
  Oregon Benchmarks.

EXAMPLEDepartment of Energy self-links its
fossil fuel measure to Benchmark 77, CO2
emissions.
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Common Data
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Local communities, too!
Shared Data

• Multiple benchmarks in multiple goal areas

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So is Oregon making progress?
Shared Data
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Why the mixed results??
Shared Data
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Seven expert partner panels came up with one
consistent theme
Collaboration

• Oregon needs to invest in collaboration and
  systems thinking.

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Collaboration
ODFW OWR ODEQ OWEB ODF DLCD

• Its not just a fish problem or water problem.
• Its interconnected!

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Success factor 3Collaboration
The Nature of Social Collaboration, Dennis
Sandow and Anne Murray Allen, Reflections,
Society for Organizational Learning, Volume 6,
Number 2/3
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Thought leaders in systems thinking and
collaboration
Collaboration
Peter Senge
Dennis Sandow
Anne Murray Allen
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What is collaboration?
Collaboration

• The social coordination of action around a shared
  purpose (or vision or goal).

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Value is created in living, self-organizing
social systems.
Collaboration

• Industrial age dominated by physical sciences
• Knowledge age dominated by biological sciences

Humberto Maturana
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Social systems are self-organizing and constantly
changing.
Collaboration

• People self-organize by circulating in social
  systems to maximize their performance.
• Social systems function without overhead, outside
  coordination, or change efforts to tell them what
  to do.
• Social systems optimize performance because
  everyone values everyone elses contributions.

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Listening to learn
Collaboration

• Performance improvement is proportional to the
  flow of knowledge that flows through social
  systems.
• Listening is the key to accessing that knowledge.

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Understanding, Trusting and Learning
Collaboration

• People need to understand that you understand
  them.
• Learning from others is a privilege. Trust
  conserves that privilege.
• When a group loses trust, it also loses the
  privilege to learn.

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Social Action Research
Collaboration

• Conserves and expands performance and well-being
  in human communities.
• By creating
• Knowledge about how work happens, which generates
  an
• Understanding of how performance occurs in social
  systems, leading to
• Action by leaders to improve performance

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Social Action Research Steps
Collaboration

• Open-ended interviews
• Social network mapping
• Learning dialogs

Dennis Sandow
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Expanding educational services
Collaboration

• Rogue Community College expanded educational
  services to Jackson County students

ECONOMY BENCHMARKS 1 Employment In Rural Oregon
3 New Employers 9 Cost Of Doing Business 12
Pay Per Worker 14 Workers Above Poverty 15
Unemployment EDUCATION BENCHMARKS 20 8th Grade
Reading And Math 22 High School Dropout
Rate 23 High School Completion 24 Some
College Completion 25 Postsecondary
Credentials 26 College Completion 27 Adult
Literacy 28 Computer/Internet Usage 29 Labor
Force Skills Training SOCIAL SUPPORT
BENCHMARKS 49 Positive Youth Development 54
Poverty
Case study 1
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Collaboration
Transforming a timber-based economy
OREGON BENCHMRAKS 1 Employment In Rural
Oregon 3 New Employers 6 Economic
Diversification 7 Research And Development 8
Venture Capital Investments 9 Cost Of Doing
Business 11 Per Capita Income 12 Pay Per
Worker 14 Workers Above Poverty 15
Unemployment 29 Labor Force Skills
Training 32 Feeling Of Community 49 Positive
Youth Development 54 Poverty 72 Road
Condition 78 Wetlands 79 Stream Water
Quality 82 Forest Land 83 Timber Harvest 86
Freshwater Species 88 Terrestrial Species 89
Natural Habitats 90 Invasive Species

• Wallowa Resources is transforming that areas
  natural resource extraction economy

Case study 2
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Collaboration
Turning cooking oil into fuel

• SeQuential Biofuels turns cooking oil to locally
  consumed energy.

ECONOMY BENCHMARKS 1 Employment In Rural
Oregon 6 Economic Diversification 8 Venture
Capital Investments CIVIC ENGAGEMENT
BENCHMARKS 30 Volunteering 32 Feeling Of
Community ENVIRONMENTAL BENCHMARKS 76 Air
Quality New Science 77 Carbon Dioxide
Emissions 81 Agricultural Lands
Case study 3
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Common among all case studies
Collaboration

• They improve life in their communities.
• They use metrics to improve performance.
• They impact multiple Oregon Benchmarks.
• They involve collaboration across all sectors.

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Consequences of not understanding performance
Collaboration

• Huge costs of unwittingly messing with
  productive social systems operating under the
  radar of traditionalmanagement
• Loss of individual and social well-being
• Work place stresswith all its consequences.

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Putting it all together The Accomplishment
Model
A Guide to Using the Accomplishment Model, by
Dennis Sandow
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The Accomplishment Model
Collaboration

• An integrated planning, performance improvement
  and collaboration tool for optimizing performance
  and well-being

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Step 1 Create shared purpose
Collaboration
The Accomplishment Model
Employ people with disabilities
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Step 2 Construct accomplishment tree
Collaboration
The Accomplishment Model
Get work
Employ people with disabilities
Keep work
Purpose
Strategies
Tactics
Tasks...
Train workforce
Support social integration
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Step 3 Performance management
Collaboration
The Accomplishment Model
Contracts
Get work
Bids
Procurements
Hours of production
On time
Keep work
Yield
Employ people with disabilities
Repeat purchasers
Costs
Tasks analyzed
Train workforce
Training hrs
Learning curve
Monthly wage
time working independently
Amount identified
Support social integration
Interests identified
Social network
Hours in community relations
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Where two or more are working together

• They need those critical success factors a
  shared vision, shared data and collaboration.
• Social action research can expand productivity
  and social well-being by learning and
  legitimizing all involved.
• The Accomplishment Model can help get things
  done. It is not rocket science!

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Questions?
This slide show, including the notes pages, are
posted on the Progress Boards web site on the
Slide Shows page.
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Thank you!

• Rita Conrad
• Executive Director
• Oregon Progress board
• Rita.R.Conrad_at_state.or.us
• www.oregon.gov/DAS/OPB

Dennis Sandow dsandow_at_earthlink.net Anne Murray
Allen amallen_at_peak.org