NSC OSHA AIRLINES Ergonomics Alliance

1
NSC/ OSHA /AIRLINES Ergonomics Alliance

• National Safety Congress Plenary Session
• September 21, 2005 Orlando, FL
• 130 - 300

2
Presenters

• Ray McCleary - US Airways
• Kim McDaniel - Southwest
• Linda Christopherson - America West
• Lee Anne Jillings - OSHA
• Penny Prince - American Airlines

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The History of Ergonomics In Aviation
4
Baggage Handling Process 50 years ago
5
Baggage Handling Process50 years ago

• Carts and tugs
• Beltloaders
• Conveyor Systems

6
Baggage Handling ProcessToday
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Baggage Handling ProcessToday

• Carts and tugs
• Beltloaders
• Conveyor systems

8
Human Transfer points

• From Ticket counter to conveyor
• From Conveyor to Bag cart
• From cart to Beltloader
• From beltloader to aircraft bin
• And reverse (Exception- ticket counter)

9
BLS 2002 Injury Rates per 100 full time
employees, by Industry
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Historical Perspective

• Flight Safety is every airlines highest priority
  
• Ground Employee Safety not as recognized
• FAA compliance
• OSHA ????

11
Reduction in Airline Industry Average Recordable
Injury Rates
11.6
10.0
9.4
9.0
Source ATA member airline data share
12
OSHAs Mission

• Assure so far as possible every working man and
  woman in the nation safe and healthful working
  conditions.

People at Work
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The Alliance Program

• Open to all groups
• National, Regional, Area Office State Plan States
  Alliances
• Benefits of Participating
• Build a cooperative and trusting relationship
  with OSHA
• Network with other organizations committed to
  workplace safety and health
• Leverage resources to maximize worker protection
• Gain recognition as proactive leaders in safety
  and health.

14
Alliance Program Goals

• OSHA and the participating organizations must
  define, implement, and meet a set of short- and
  long-term goals that fall into three categories
• Training and education
• Outreach and communication
• Promoting the national dialogue on workplace
  safety and health

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Whos Entering Alliances?
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Airlines Alliance Major Milestones

• November 12, 2002 - Alliance Signed
• December 18, 2002 - Kick-off Meeting
• June 4, 2003 - VPP Presentation
• September 10, 2003 - NSC Presentation
• October 2003 - Group Performance Appraisal
• March 23, 2004 - Implementation Team Meeting
• April 21, 2004 - Alliance Renewal Signed
• July 29, 2004 - Implementation Team Meeting
• September 14, 2004 - NSC Presentation

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Airlines Alliance Ongoing Vision

• Communicate with and educate interested parties
• Continually re-evaluate and prioritize
• Identify additional safety and health issues to
  address in the aviation industry
• Transfer and exchange knowledge with other areas
  of the transportation industry
• Expand awareness of the Alliance world-wide
• Continuous improvement

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Airline Industry AllianceBenefits for OSHA

• Meet OSHAs Strategic Management Plan
• Gain airline industry expertise in the
  development of compliance assistance tools
• Bridge relations with others in the
  transportation industry

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Looking Ahead The Future of the Alliance Program

• The Alliance Program Continues to Grow
• Building positive relationships among industry,
  OSHA and government agencies
• Developing, facilitating and expanding
  distribution of compliance assistance resources
• Increasing exposure, communication and outreach
  through print and electronic media speeches and
  presentations

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Partnerships

• Airlines
• And
• Airport Authorities

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Improving Communication

• Existing equipment, pose ergonomic hazards such
  as
• Collection belts/conveyors at ticket counters
• Height of bag wells at ticket counters
• too low or too high
• Ticket counters, non adjustable and
  predetermined design
• Baggage make-up room belts/Carousels
• Curbs, Rails, etc.

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Communication
Facilities/Properties
Safety/ Ergonomics
Airport Authority
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How do we communicate?

• Internal Communication
• Safety/Ergo and PF
• Support Industry Guidelines
• External Communication
• Safety/Ergo and PF and Airport Authority
• Regulatory Agencies and Airlines and Airport
  Authority
• Airline Coalition support industry guidelines

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The Real World

• Construction Costs
• General Injury/LD costs back and shoulder
• Airport Authority Control
• In the next couple of slides, see alternative
  measures that we can take to improve the working
  conditions for our Airline Employees..

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Ticket Counter/Lobby Area

• Bagwell Heights
• Kiosks
• TSA Positions

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Bagrooms

• PBI
• MCO
• BUR

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Training Education

• eTool
• Baggage Handling Training Manual

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Members Success Stories
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Purpose Suggested ways to incorporate the
Baggage Handling Training Manual into the OSHA
eTool

• Link to the areas of the eTool that indicate See
  exercise stretching
• Link to the areas of the eTool that indicate See
  training
• Insert select wording from the training manual
  into the eTool

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Baggage Handling Training

• Injury Prevention
• Contributing Risk Factors for MSDs
• Safe Work Practices
• Principles of Body Mechanics
• Stretches and Exercise
• The Baggage Handling Process
• Proper Body Mechanics (task specific)
• Personal Interventions
• Use of Equipment

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Functions to Be Analyzed

• Planeside Loading Unloading - 2003
• Ticket Counter - 2004
• Bagroom (Make-up Area) - 2005
• Gate Check-In
• Baggage Claim
• Skycap
• Aircraft Cargo Compartments

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The Baggage Handling Process

• Ticket Counter
• manual, semi-automated, automated
• (customer interaction, take-away belt, baggage)
• Bagroom
• automated belts (flat, carousel, double pier)
• Planeside Loading Unloading
• manual, semi-automated, automated
• (carts, containers, beltloaders)

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Bagroom Section

• Double Pier Belts
• Twisting while Lifting, Extended Reaches, Lifting
  above Shoulder Height
• Carousels Incline Belts
• Lifting away from Body, Extended Reaches,
  One-Handed Lift
• Flat Belts
• Forward Bending, One-Handed Lift

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Twisting While Lifting

• Hazard -
• Awkward Posture
• Force
• Repetition
• Solution -
• Bend knees
• Pull object closer
• Brace body

35
Extended Reaches

• Hazard -
• Force
• Solution -
• Brace body
• Pull object closer
• Position body directly in front of object

36
One-Handed Lift

• Hazard -
• Awkward Posture
• Uneven Stress
• Repetition
• Solution -
• Avoid lifting baggage by handles
• Use two hands even for lighter loads

37
National Dialogue

• Linda

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Technology
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Technological Advancementsin Ergonomic Baggage
Handling

• The Rampsnake
• (Photo)

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Technological Advancementsin Ergonomic Baggage
Handling

• Vaculex vacuum assisted lifting aid
• (Photo)

41
Technological Advancementsin Ergonomic Baggage
Handling

• The Chair-triever
• (Photo)

42
Technological Advancementsin Ergonomic Baggage
Handling

• Grenzebach Onero

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Future Goals
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• Training and Education
• Training Module
• Skycap
• Gate Area
• Outreach and Communication
• Expand role of Interested Parties
• National Dialogue
• Industry Workshop
• NSC Status Report