Title: Move Update
1Move Update
November 2008
2Move Update Nov. 23, 2008
- Move Update is required for mailpieces claiming
Presorted or Automation prices for First-Class
Mail - Move Update is required for all mailpieces
claiming Standard Mail prices (Letters, Flats,
Parcels and Not Flat-Machinables) - To meet the Move Update standard, mailers must be
using addresses on mailpieces that have been
updated using an approved method within 95 days
prior to the mailing date - First-Class Mail or Standard Mail mailpieces that
use an exceptional or an alternative address
format are not required to meet the Move Update
standard
3Alternative Address Formats
- Alternative Address Formats DMM 602
- Simplified Address Postal Customer
- Occupant Address Occupant
- Exceptional Address
- Jane Doe or Current Resident or
- Jane Doe or Current Occupant
4Move Update Verification
- Signature on the Postage Statement by either the
Mail Owner or Agent certifies compliance - Postage Statements revised to indicate Move
Update method - Mailers must record Move Update method
- USPS can request substantiation of Move Update
compliance - Move Update reports will be furnished in sites
with MERLIN and Performance Based Verification
(PBV) activated
5Postage Statement Move Update Method Checkbox
6Substantiation
- Ancillary Service Endorsement
- Copies of mailpieces with endorsement
- Copies of address notices received
- Demonstrate how address updates are used to
update addresses - Address Change Service/OneCode ACS
- Billing reports or invoices
- Copies of mailpieces
- Demonstrate how address updates are used to
update addresses - FASTforward
- MLOCR confirms FASTforward is turned on
- FASTforward identifier on mailpiece
- Demonstrate how address updates are used to
update addresses - PS Form 6014, Certification of Move Update
Compliance
7Substantiation (continue)
- NCOALink
- Processing Summary Report
- Mailer System Output Reports
- Billing Reports or Invoices
- Demonstrate how address updates are used to
update addresses - Alternative Method
- Letter of approval from NCSC
- Directly Acquired Addresses
- Records to demonstrate how addresses were acquired
8Move Update Verification Process
BME clerk selects sample mailpieces for MERLIN
verification
Mailpieces are run on MERLIN, data file sent
to NCSC
Electronic data file Contains name, address and
barcode (if available)
Sample extracted from the mailing is processed on
MERLIN
Mailpiece ID can be used to identify any piece
found as an Error.
The NCSC performs a DPV Move
Update validation
Move Update Verification results are displayed
in PostalOne!
Results forwarded to PostalOne!
9MERLIN Mailpiece Identification Number (MPID)
156
Mailpiece ID gt
136
10Move Update FeedbackReports Today
Mailings MoveUpdate Address Validation Report
11Move Update Worksheet Near Future
12Move Update Verification Update
- As occurs today, if First-Class mailers are
unable to confirm Move Update method, mailing is
not eligible for First-Class mail discount prices - Data Evaluation and Thresholds
- Business Mail Acceptance being trained
- Reports shared for First-Class and Standard Mail
during transition period - Assessments based upon thresholds after
transition period
13Move Update Feedback
Appendix
14Move Update Methods
- There are 6 ways a mailer can perform a
- Move Update.
- 4 of these methods are pre-approved, and 2
- of these methods require separate approval.
15Move Update Methods
- 4 Pre-Approved Methods
- Ancillary Service Endorsements
- ACS or OneCode ACS
- NCOALink
- FASTforward Multiline Optical Character Reader
- 2 Methods Requiring Separate Approval
- Legal Restraint Method
- 99 Percent Accuracy Method
16Move Update Methods
- Ancillary Service Endorsements
17Ancillary Service Endorsements
Endorsements keywords
Return Address Change
Endorsement
- On-piece mailing instructions
- Same handling for all classes of
- mail
- Very different fees applicable for
First-Class and Standard!
Followed by
Service Requested
18Ancillary Service Endorsements
- Return Service Requested
- The Postal Service will return non-deliverable
mailpieces with the new address information, or
the reason for non-delivery. - No forwarding service is provided.
19Ancillary Service Endorsements
- Address Service Requested
- Service provided varies by time period
- Months 1 12 the mailpiece is forwarded at no
charge the mailer is provided a separate
hardcopy notice of the new address for a fee - Months 13 18 the mailpiece is returned with
the new address attached - After month 18 or if undeliverable at any time
the mailpiece is returned with reason for
nondelivery
20Ancillary Service Endorsements
- Change Service Requested
- Separate notice of a new address or reason for
nondelivery is provided in either case, a fee is
charged. - Mailpiece is not forwarded or returned, but
disposed of by the Postal Service. - For First-Class Mail this endorsement is
available only when used in conjunction with ACS
or OneCode ACS.
21Ancillary Service Endorsements
- For an address to meet the Move Update
requirement, the mailer must send at least one
letter or card to an address with an approved
ancillary endorsement within 95 days before reuse
of the address. - To complete the Move Update process, the mailer
must make the address change received as a result
of the use of approved ancillary endorsement. - It is recommended that the mailer retain address
correction records for up to two years.
22Move Update Methods
23ACS and OneCode ACS
- An electronic enhancement to traditional, manual
methods of providing change-of-address
information to mailers. - Mailers add a unique mailer identification code
to the address area of their mailpieces to
identify them as ACS participants. - The Postal Service uses the mailer identification
code to send change-of-address information
electronically to the mailer. - Mailers can choose to receive electronic
notifications daily, weekly, biweekly, or
monthly. - Available for all classes of mail.
24(ACS)
Address Change Service
Tanya Hyde-Goode Inc 123 Main St Memphis TN
38101-1234 Change Service Requested
PRSRT STD AUTO US POSTAGE PAID NEW YORK,
NY PERMIT NO. 1
lt Ancillary Service Endorsement
Mailer Participant Codegt
BXBJDCK 5-Digit 38188
Optional Keylinegt
WAIC 381 SEP 2009
CANDICE WAITE
DEW
PROCRASTINATORS ANNOYMOUS LLC
456 ELM ST
STE 201
MEMPHIS TN 38188-0001
25OneCode ACS
Kay Shira Weather Forecasting Limited 123 Main
St Memphis TN 38101-1234 Electronic Service
Requested
PRSRT STD AUTO US POSTAGE PAID NEW YORK,
NY PERMIT NO. 1
lt On-Piece Endorsement
1
LES ISMORE
DEPRECIATION CONSULTANTS
6060 PRIMACY PKWY STE 201
MEMPHIS TN 38188-0001
The mailer must print ancillary service
endorsement on Standard Mail
26Move Update Methods
27NCOALink
- NCOALink is an address correction service
provided to mailers through companies licensed by
the Postal Service. - Computer software purchased, leased, or developed
by the licensee is used to access the NCOALink
database.
28NCOALink
- Updated change-of-address information for the
entire country is provided on a regular basis to
the licensee by the Postal Service through the
NCOALink database. - The licensees match mailing lists submitted to
them by mailers on tape or disk against the
information contained in the NCOALink database. - If a match is made, NCOALink can correct the
address before it is printed.
29NCOALink
- The NCOALink process improves mail deliverability
by providing mailers with current, standard,
delivery point coded addresses for individual,
family, and business moves.
30Move Update Methods
- FASTforward Multiline Optical
- Character Reader (MLOCR)
31FASTforward MLOCR
- The FASTforward system consists of a Postal
Service-owned, and user-licensed, computer system
containing FASTforward name and address-matching
software, and the Postal Services
change-of-address database.
32FASTforward MLOCR
- FASTforward hardware and software are interfaced
with commercial MLOCR equipment. As
automation-compatible mailpieces run through the
MLOCR, the names and addresses are checked
against the COA information contained in the
FASTforward system, and if a COA is applicable,
the correct address and barcode are sprayed on
the mailpiece. - Using FASTforward MLOCR allows mailers to avoid
delays associated with traditional mail
forwarding.
33Move Update Methods
34Legal Restraint Method
- Mailers who claim they are restricted from
incorporating Postal Service COA information into
their mailing lists without permission from the
addressees may request approval from the Postal
Services National Customer Support Center.
35Legal Restraint Method
- Unless the mailer is a federal, state, or local
government entity, the request must be
accompanied by citation of the specific legal
restriction, including copies of the statutes or
regulations - Federal, state or local government entities must
still make a request, but will receive a letter
of approval without having to submit a citation.
36Legal Restraint Method
- Mailers approved to use the Legal Restraint
Method must have a process in place to - Identify customer change-of-address using
- approved Move Update programs within 95 days
- of mailing
- Contact customer within 30 days to request
- address correction from customer
- Make changes to address information within 30
- days of receiving change from customer
- Keep documentation of above steps for 2 years
37Move Update Methods
- 99 Percent Accuracy Method
3899 Accuracy Method
- Mailers who believe their mailing lists are
already accurate because their customers
diligently notify them of address changes may
meet their Move Update requirements by - Getting approval from the National Customer
Support Center and following a 4 step validation
process.
3999 Accuracy Method
- To determine if the mailer has current address
information for their customer, the Postal
Service evaluates the address list for accuracy. - If less than 1 of the customer addresses in the
address list have a change-of-address detected,
the mailer is given written approval to use the
99 Method to satisfy the Move Update requirement
for the address list tested. - The Postal Service will periodically review the
mailing list to determine if it is being kept
up-to-date.
40Move Update Resource Information