Ways SMS is used in the insurance industry

1
Welcome To Sinch India Company

• Aclmobile is now sinch india

2
___
Ways SMS is used in the insurance industry

• SMS is one of the most widely used communication
  channel in the insurance industry owing to its
  reliability and cost-effectiveness. A reliable
  SMS Service provider can help you to streamline
  business communication and enhance customer
  service to a good extent. In comparison to other
  communication and marketing channels, SMS often
  provides a superior value to the customers and
  has a greater impact. SMS has a pretty high open
  rate (close to 98) and their naturally concise
  nature makes them instantly digestible.
• Insurance companies and agencies can use SMS to
  find new customers, elevate their customer
  service, and boost sales. SMS Service API can
  also be integrated with a CRM tool to send
  tailored and targeted text messages, as well as
  automate the process.

3

• SMS is used in the insurance industry in a number
  of ways, including
• Claim status updates Modern insurance companies
  recognize that most customers would want to file
  their claims as fast as possible, ideally through
  their mobile phones. Hence, many of these
  companies provide the option of making a claim
  through the mobile app of the insurance company.
  Many of these companies additionally provide
  updates about the claim status to the customers
  by text message. This helps the customers to be
  accurately aware of their claim status at all
  times.

4

• Communicating policy details SMS is commonly
  used to communicate policy details to customers,
  to make sure that they have the needed
  information in hand if they ever need to make a
  claim. This saves customers from a lot of
  hassles.
• Appointment reminders It is not uncommon for
  both current and prospective customers to forget
  their appointments with insurance agents. Sending
  a text message can help in reducing no-show rates
  and the associated costs.

5

• This also adds value to the service provided to
  the customers by making sure that they remember
  the appointment and follow through with their
  plan. Along with the reminders, the customers can
  also be provided with the option to reschedule or
  cancel via text. By making it simpler for
  customers to make changes, insurance agents would
  also be able to manage their schedules more
  efficiently and be able to fill in those
  last-minute cancellations.

6

• Policy reminders In case the policy renewable
  date of a customer is coming near, then a short
  text message can be sent to let the customer know
  they need to take action to renew.
• A Bulk SMS Gateway can additionally be used to
  send greetings to the customers on special events
  like Christmas or New Year. These small gestures
  can help in building a better relationship with
  the customers.

7
CONTACT DETAILS OF SINCH COMPANY
CONTACT NUMBER 120 6139000
WEBSITE https//www.aclmobile.com/sms-business-s
olutions
ADDRESS 7th Floor, Tower-4,Express Trade Towers
2,B-36, Sector-132, Noida 201301