Salt Lake County A.R.E.S

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Salt Lake County A.R.E.S

• Liaison Training by
• AEC of Operations
• Richard Smith (AD7LP)
• Date 09/19/2007

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Agency Liaison PolicyARES-501

• Purpose
• Salt Lake County A.R.E.S., Inc. (SLCoARES)
  acknowledges the importance of a good working
  relationship with each agency and organization we
  serve. The Agency Liaison between SLCoARES and
  the served agency plays a key role in building
  confidence and trust.
• One of the greatest challenges facing SLCoARES
  is the development and maintenance of a
  productive relationship with the agencies and
  organizations that we serve and hope to serve.
  As a volunteer organization, we must overcome two
  prejudices or concerns
• Are we a well-organized, solid and cohesive
  group?
• Are we capable of doing the job?

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Policy

• The Emergency Coordinator or Assistant Emergency
  Coordinators of Salt Lake County ARES, Inc. will
  appoint or approve specifically designated
  individuals as liaisons for specific served
  agencies and organizations.
• No SLCoARES member will make contact on any topic
  pertaining or relating to emergency
  communications by ham radio operators with any
  agency, organization or their representative
  without prior discussion with, and approval from,
  the Emergency Coordinator or an Assistant
  Emergency Coordinator.
• No SLCoARES member will undertake on behalf of or
  as a part of SLCoARES any project or service
  without prior discussion with, and approval from,
  the Emergency Coordinator or an Assistant
  Emergency Coordinator.

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Policy (Continued)

• SLCoARES members will refer inquiries from any
  agency, organization or its representative
  concerning emergency communications by ham radio
  operators to the Emergency Coordinator, an
  Assistant Emergency Coordinator or the Agency
  Liaison.
• All contact between SLCoARES and any agency will
  be under the direction of the Emergency
  Coordinator or the Agency Liaison assigned to the
  agency.
• Each SLCoARES Agency Liaison will develop a
  strong working relationship and high level of
  trust with the agency. When agency personnel
  request information or assistance from the Agency
  Liaison, the Agency Liaison shall consult
  SLCoARES EC or AEC before committing SLCoARES
  personnel or resources, or before making any
  decisions. See (ARES-MOU).

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Policy (Continued)

• Each SLCoARES Agency Liaison will be responsible
  to train SLCoARES membership in specific agency
  policies and procedures and to certify members
  qualified in agency radio equipment operation and
  system design.

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Procedures

• Develop, build and maintain a working
  relationship of respect and trust with the agency
  representative.
• Meet in-person with the agency representative at
  least quarterly, and make contact by telephone
  every four to six weeks.
• Provide the agency with SLCoARES introductions
  and materials as requested.
• Ensure that the Emergency Coordinators has
  introduced the Agency with a written memo of
  understanding (ARES-MOU). (EC Only)

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Procedures (Continued)

• Develop an emergency communications plan that
  will serve the needs of the agency. When
  possible, this plan should be included in the
  agency's own emergency plan.
• Help in the development of regular licensed
  agency staff to serve the agency in time of
  emergency. Agency staff should be encourage to
  become members of SLCoARES.
• Place liaison resources found on the SLCoARES
  website in the agency's Emergency
  Communications folder, or leave it with the
  agency representative. Keep these resources up
  to date by inserting new revisions of materials
  when released.

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Procedures (Continued)

• Distribute the Agency Procedures to Contact ARES
  ARES-103 sheet and train agency personnel in
  the proper way to contact SLCoARES for routine
  business or emergency communications.
• Assist the agency in equipping their EOC and
  other facilities with communications assets such
  as antennas, feedlines, radios, and packet
  equipment. See Standard Configuration
  (ARES-STDC).
• Complete the Liaison Activity Report (ARES-LAR)
  at least twice a year and submit it to the AEC of
  Operations for review.

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Procedures (Continued)

• Train SLCoARES leadership and other interested
  SLCoARES members in proper facility access and
  station operation. This should include operating
  procedures appropriate to the agency. Upon
  completion of satisfactory training, certify the
  member as a qualified facility operator.
• Provide facility information for inclusion in the
  Served Agency Configuration Manual (ARES-SACM).
  Keep this information up-to-date and current.
  Make sure that a copy of Emergency Deployment
  Forms Manual ARES-EDFM is on site and available.
• Maintain agency information, directories, station
  information, etc., in an up-to-date fashion.

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Procedures (Continued)

• Keep agency confidences and teach confidentiality
  to others in respect of the agency.
• Keep SLCoARES management informed about agency
  needs, progress, and problems. Consult with
  SLCoARES SLCoARES EC or AEC of Operations before
  making decisions or commitments on behalf of
  SLCoARES.

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Questions or Comments