SNAC

1
SNAC The Better Health Channel Building
Healthier Online Communities!
2
WHO IS SNAC?
The Skillsnet Association Co-operative Ltd Funded
with an establishment grant from MMV in-kind
support from VICNET Independent, non-profit
co-operative - facilitates community capacity
building by fostering learning about information
and communication technologies in the communities
of member organisations.

• Schools
• Libraries
• Students

• Community Centres
• Neighborhood houses
• Other peak bodies

3
SNAC OBJECTIVES

• To facilitate professional development
  opportunities for members
• To act as a broker and aggregator in the supply
  of member goods and services
• To act as a community interface with government
• To provide a measurable environment for action
  research
• To facilitate the vocational development of
  student members

4
A TYPICAL SNAC CENTRE
Common elements Computer(s) available for
public Internet access One-to-one or group
training in computer applications (Software,
Internet, Web Design) Delivery of VET
Services Employment Services (WFD) Health
Services (Women, Psychiatric)

• Client Base
• Unemployed
• Youth
• Women
• Disabled
• Migrants
• Rural Regional

5
(No Transcript)
6
(No Transcript)
7
(No Transcript)
8
(No Transcript)
9

• THE SNAC-BHC PILOT
• 6-Month Pilot Project
• 40 SNAC centres across Victoria handpicked by BHC
  to have
• BHC website as homepage on public access
  terminals
• BHC promotional materials surrounding public
  access terminals
• BHC references as part of Internet training
  materials
• First time BHC user surveys collected and
  collated on a monthly basis
• Feedback on content, design and functionality
  provided by SNAC head office (qualitative
  quantitative)

10
WHY?

• To increase access to the Better Health Channel
  by those who may face access barriers
  (geographic, language, income, age)
• To encourage and facilitate feedback from
  non-traditional, first time users
• To utilise communication technologies to foster
  improved access to resources and information in
  member communities regional and rural
• To promote strategic partnerships between
  community providers government and
  non-government.
• SNAC BHC in action

11
Wycheproof Community Centre
12
Wyche Women on the Web!
13
(No Transcript)
14
(No Transcript)
15
OUTCOMES

• 4880 estimated browsersJune 20 Oct 19
• 1519 user surveys collected June 20 Oct 19
• Of those surveyed
• 75 had not heard of site previously
• 92 would use the site again
• More than half of users are age 40-69
• 90 rate the channel as good-very good for ease
  of navigation, attractiveness, easy to understand
  and usefulness

16
FOOD FOR THOUGHT
Collaborative Channel Marketing SNAC-BHC provides
a model for the marketing of GO to grassroots
users of GO services A Channel portal servicing
all Channels could be promoted in a similar way
costs shared (MMV funded/part of VOG
project?) Government citizens can only benefit
from the application of innovative, grassroots
initiatives that combine the physical with the
virtual to enhance accessibility. Questions..!