Title: Click2call Service
1FIVE REASONS WHY YOU SHOULD CHOOSE CLICK-TO-CALL
2WHAT IS CLICK- TO- CALL?
Click-to-call is a button present on the
companys website which lets customer request a
callback. Whenever a customer clicks on the
callback button, they instantly receive a call
from the companys agent.
3LETS EXPLORE THE BENEFITS
41. INCREASES LEADS AND SALES
5Lead conversion happens fast with click-to-call
button as the customer can swiftly communicate
with the business without waiting in long call-
queues. In the middle of customers research
over companys website, a click-to-call button
instantly captures potential leads and provides
them a platform to quickly connect with the
company by a click.
62. EFFICIENCY OF SALES REPRESENTATIVES
7The click-to-call button on the agents portal
decreases the manual task of the sales team as
the agents dont have to dial every
number. Instead, they can directly click on the
click-to-call button and call the customers
without having to dial it manually. This helps to
manage a large volume of calls that the business
receives efficiently.
83. REDUCES CALL ABANDONMENT AND WAITING
9- The customer abandons the call if they have to
wait in long call-queues. This leads to customer
dissatisfaction and makes them shift to other
brands. - Whereas, adding a click-to-call button reduces
call waiting by directly connecting the customer
to the agent. This reduces any communication
hassle and enhances customer satisfaction.
104. DETAILED REPORTING
11The click-to-call dashboard provides a detailed
report of all the calls. Business can use this
data to perform in-depth business analysis by
understanding no. of call back requests made on
their website. You can also analyse the
performance of your agents with these dashboards
by examining call duration, call recordings, and
failed calls.
125. BRAND
RELIABILITY
13By providing a quick and easy to connect
communication channel to your customers, you
foster faith in your customers. Moreover, by
reducing the call waiting time and enhancing the
quality of query resolution, you strengthen your
brands reliability.
14ABOUT US
Go2Market is a leading cloud telephony service
provider for businesses in India. We offer
services like Toll-free numbers, IVR, Virtual
Number, Bulk SMS, Click-to-call and Missed Call
Services. To know more, get in touch with us at
91 8595 08 08 08
15Click to Call , Click to call Service ,click to
call solution , click2call service , click2call
solution , Request a call back , callback
service, click 2 call ,click to call India
16EMAIL info_at_go2market.in PHONE NO 91 8595 08 08
08 ADDRESS D-14/234, Sector-8, Rohini, New
Delhi-110085
17