Process Improvement Using Six Sigma & Lean Methods

1
Reduce Costs and Improve Your Customers
Experience

• Process Improvement
• Using Six Sigma Lean Methods

2
Objectives of this Session

• Define Six Sigma / Lean
• Demonstrate the benefits of applying Six Sigma /
  Lean to your business
• Share ideas on how you can help make your
  business a Lean Organization
• Provide resources for learning more

3
What Is Six Sigma / Lean All About?

• Lean

• Six Sigma

• entify and eliminate waste
• Get the overall Process Flow right
• No waste less expense, more value
• Value Stream Mapping current state, future state
• Lean Agent, Certified Lean Agent

• Eliminate errors by controlling the variation of
  inputs to optimize the outputs
• Make sure each step of the process is right
• No errors less expense, more value
• DMAIC Define, Measure, Analyze, Improve, Control
• Yellow, Green, Black, Master Belts

4
Maximize Value

• The customer will pay for it
• It is required to do business
• The government requires it cannot do business
  legally without it

5
(No Transcript)
6
Six Sigma / Lean Methods Help You Recognize
Reduce Waste
7
How? Apply Lean Methodology Tools
8
The 5S Way

• Sort (Determine what is really needed open up
  free space).
• Set In Order (A place for everything smooth
  flow, improved productivity).
• Shine (Everything clean and works well).
• Standardize (Monitor the first 3 steps).
• Sustain (Awareness, stick to the rules ? requires
  a cultural shift).

9
DMAIC

• Define the process. We want to have a clear
  beginning and end. The Process Map will
  represent exactly.
• Measure. After the Process Map has been created,
  it is time to make sure we understand why we do
  each step along the way and how long it takes to
  do each step.
• Analyze. The work may also require other tools.
  For example, at the points where we find loops
  and rework, we may want to step back and use a
  tool called the 5 Whys or a Fault Tree Analysis.
  These tools help us to determine the root causes.
• Improve. Typically, there are lots of
  suggestions for improvement. The team will often
  create the new workflow Process Map or Value
  Stream to show the reductions in the process.
• Control. Work through all the changes, measure
  the results, and address what needs to be done to
  make it stick, including communication, training,
  etc.

10
Value Stream Map
11
Process Flow Mapping
12
CONTACT US Address C-108, 1st Floor, Sector 2,
Noida,Uttar Pradesh 201301 Website-
www.henryharvin.com