The Creation of Mobile Resource Version Copper

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The Creation of Mobile ResourceVersion Copper
Brian Crowell, Lead DeveloperKLOTRON, INC.
Project Supervised by Dr. Brian Nutter, EE
Dept Dr. Susan Mengel, CS Dept
John Bowling, CTO of KLOTRON, INC. Tracy Sealy,
Supervisor
Final Presentation
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Goals

• Copper
• Improved Reliability, Security, Usability,
  Performance
• Keystone
• Customer views Let outside users view specific
  information, build your own extranet
• Reports Get the big picture
• Integration Use Mobile Resource with your own
  tools
• Scheduling Lay out full projects and track them
  automatically
• Line Items Track one-time and recurring expenses
• Plus others

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Refactoring
Users
Sites
Mail Notification
Permissions
Kitchen Sink
Transaction Records
BihsBusinessService
Contact Info
Custom Forms
Effective Permissions
Ticket-User Relations
Tickets
Ticket Schedules
Ticket Classes
Work Classes
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Refactoring
Users
Sites
Mail Notification
Permissions
Transaction Records
Custom Forms
BihsBusinessService
Contact Info
Effective Permissions
Ticket-User Relations
Tickets
Ticket Schedules
Ticket Classes
Work Classes
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IBihsInternalTransactionLogService
IBihsSiteService
ISiteService
SiteTable
IBihsUtilityService
IBihsUserService
IBihsAuthenticationService
IUserService
UserTable
IBihsService
IBihsPermissionService
IEffectivePermissionService
IPermissionService
PermissionSetTable
MailService
ITicketEventService
IBihsTicketService
TicketTable

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Scorecard
BIHS 2.6 Delivered
Copper Delivered
Promised
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Scorecard
BIHS 2.6 Delivered
Copper Delivered
Promised
Database Agnostic
No
Yes
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Data Layer Design
Code Generation
Base Types
Base Tables
Schema (Table Layout)
Code Generator
Memory Tables
9
Scorecard
BIHS 2.6 Delivered
Copper Delivered
Promised
Database Agnostic
No
Yes
10
Scorecard
BIHS 2.6 Delivered
Copper Delivered
Promised
Database Agnostic
No
Yes
Version Agnostic
No
Yes
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Interoperability
Copper Server Core
Copper Client Library
BIHS 2.6 Client Library
BIHS 2.6 Client Library
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Interoperability
Emulates previous version
Hides version differences
Copper Server Core
Copper Client Library
BIHS 2.6 Client Library
BIHS 2.6 Client Library
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Scorecard
BIHS 2.6 Delivered
Copper Delivered
Promised
Database Agnostic
No
Yes
Version Agnostic
No
Yes
14
Scorecard
BIHS 2.6 Delivered
Copper Delivered
Promised
Database Agnostic
No
Yes
Version Agnostic
No
Yes
Efficient
Yes
No
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Performance
SelectLastClosedUpdatesByUser( userID,
TicketUpdateSortOrder.Time, false )
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Performance

• Fill Ratio
• How many rows used versus rows pulled from table

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Scorecard
BIHS 2.6 Delivered
Copper Delivered
Promised
Database Agnostic
No
Yes
Version Agnostic
No
Yes
Efficient
Yes
No
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Scorecard
BIHS 2.6 Delivered
Copper Delivered
Promised
Database Agnostic
No
Yes
Version Agnostic
No
Yes
Efficient
Yes
No
Testable
No
Yes
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Documentation
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Unit Testing
Normal use
IBihsSiteService
class Site
Client
ISiteService
SiteTable
Test setup
Fake IBihsSiteService
class Site
Test Client
Fake ISiteService
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Unit Testing
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Scorecard
BIHS 2.6 Delivered
Copper Delivered
Promised
Database Agnostic
No
Yes
Version Agnostic
No
Yes
Efficient
Yes
No
Testable
No
Yes
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Scorecard
BIHS 2.6 Delivered
Copper Delivered
Promised
Database Agnostic
No
Yes
Version Agnostic
No
Yes
Efficient
Yes
No
Testable
No
Yes
Reliable
Yes
181/189
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Reliability
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Reliability

• Successful test cases 181/189
• Memory tables 118/120
• IBihsSiteService 39/40
• IBihsUserService 0/1
• IBihsUtilityService 7/7
• ISiteService 9/10
• IUserService 8/11

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Scorecard
BIHS 2.6 Delivered
Copper Delivered
Promised
Database Agnostic
No
Yes
Version Agnostic
No
Yes
Efficient
Yes
No
Testable
No
Yes
Reliable
Yes
181/189
Scalable
No
Yes
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Client Improvements

• Designs and initial implementations for
• Service-based Client Object Model
• Instant Updates
• Caching
• New Day Chart View
• Reusability in User Interface

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Client Object Model
Read-Only Client Objects
Create
Open Ticket
Retrieve
GetTicket, GetTickets
Update
Log Hours, Assign, Close
Delete
Delete
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Instant Updates
Server
Site
Direct Calls Fast
Site
Site
Site
Site
Site
Array
Site
Direct Method Call
Site
Site
Site
Change Event
Site
Site
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Caching

• Cache has strong links to each site
• Garbage collector cannot destroy data
• Using weak links, garbage collector can delete
  sites no longer referenced

Site
WeakLink
Site
WeakLink
Site
WeakLink
Site
WeakLink
Site
WeakLink
Site
WeakLink
Array
Site
WeakLink
Site
WeakLink
Site
WeakLink
Site
WeakLink
Site
WeakLink
Site
WeakLink
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New Schedule View

• Day schedule showing how a single users time is
  allocated
• Shown on user contact page
• Has links to tickets

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Day Chart View
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Reusability in UI
Ticket Class UI Controller
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Budget
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Resources

• Coulouris, George, Jean Dollimore, and Tim
  Kindberg. Distributed Systems Concepts and
  Design, Third Edition. Harlow Pearson Education
  Ltd., 2001.
• McConnell, Steve. Code Complete, 2nd ed. Redmond
  Microsoft Press, 2004.
• McConnell, Steve. Rapid Development Taming Wild
  Software Schedules. Redmond Microsoft Press,
  1996.
• Microsoft. The Windows User Experience Official
  Guidelines for User Interface Developers and
  Designers. Redmond 2003.Book available via the
  MSDN Library or online at http//msdn.microsoft.co
  m/library/en-us/dnwue/html/welcome.asp.
• Nielsen, Jakob. Designing Web Usability.
  Indianapolis New Riders Publishing, 1994.
• Pfleeger, Shari Lawrence. Software Engineering
  Theory and Practice, 2nd ed. Upper Saddle River
  Prentice Hall, 2001.

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Comments/Suggestions