Aviation Training Centers by Airglow Training Institute LLC

1
(No Transcript)
2
About Us
02.
03.
01
Airglow Training Institute is authorized by IATA
to do training for IATA Travel Tourism and
Aviation Courses.
Airglow Training Institute is approved by
KHDA(Knowledge and Human Development Authority),
Government of Dubai
Get Upto 40 off on IATA Aviation and Travel
Courses.Register now for Special Discount.
3
(No Transcript)
4
IATA Foundation in Travel and Tourism
 Travel and tourism courses widens the scope of
growth in the fast growing industry of tourism.
Acquire essential knowledge and skills to work in
the travel and tourism industry and become an
effective travel professional with this IATA
Course.

• Learnings
• Promote services and facilities available to
  airline passengers during their travel.
• Provide good customer service and retain customer
  loyalty.
• Use the Global Distribution System to make and
  maintain reservations and issue travel documents.
• Advise customers on passport and visa
  requirements, as well as on travel insurance
  options

5
IATA Foundation in Travel and Tourism

• Who should attend
• Travel Agents
• Airline reservation agents
• Tour operators
• Call Center agents
• Anyone willing to enter Travel Tourism industry
  and Looking for travel agent jobs

• Pre-requisite
• Proficiency in English and 18 years or above age

• Certification
• IATA Certificate

6
IATA Passenger Ground Services
PGS includes the basic passenger handling course
knowledge required to perform certain duties like
check-ins, to boarding and take-off. This course
is designed to complement the training
requirements outlined in the lATA Airport
Handling Manual (AHM), the lATA Safety Audit for
Ground Operations (ISAGO) and the Passenger
Services Conference Resolutions Manual (PSCRM).

• Learnings
• Dangerous Goods regulations awareness for
  passenger service agents
• Managing passenger interactions
• Aviation security procedures for passenger and
  baggage transport
• Enhanced passenger facilitation, latest
  innovations and career opportunities

7
IATA Passenger Ground Services

• Who should attend
• Airline passenger service staff,
• Ground Handling Agents passenger services staff,
• Airport operators staff providing passenger
  services,
• Civil Aviation Authorities staff providing
  passenger services
• Anyone wishing to start a career as a Passenger
  Service Agent and Looking for airport jobs

• Pre-requisite
• Proficiency in English and 18 years or above age

• Certification
• IATA Certificate

8
IATA Airport Ramp Services
The objective of this IATA course is to
familiarize learners with the many tasks that
take place pre-flight, and provide them with the
foundation knowledge and skills on the processes
that need to be followed by ramp agent in order
to service a parked aircraft. These services
include all the functions required to help move
passengers, cargo and baggage on board.

• Learnings
• The ground operations working environment
• Standard ramp operations terminology
• The departments of an airport and how they work
  together
• Procedures for key aircraft ground servicing
  tasks
• Basic safety and security for efficient
  operations to be followed by ramp agent

9
IATA Airport Ramp Services

• Who should attend
• Anyone interested in pursuing a career with an
  airline or ground service provider and looking
  for ramp agent jobs
• Recently recruited airline, airport and ground
  handling staff 

• Pre-requisite
• Proficiency in English and 18 years or above age

• Certification
• IATA Certificate

10
IATA Ground Operations Management
This ground operations course has incorporated a
number of recommended practices as outlined in
the Airport Handling Manual (AHM) and in sections
of the Integrated Airline Management System
(Integrated AMS). 

• Learnings
• Implement a Safety and Security Station
  Management System according to industry standards
  and recommended practices
• Motivate staff and effectively monitor their
  performance
• Use and work with the latest edition of the IATA
  Airport Handling Manual (AHM) which is included
  in the IATA course price.
• Control and supervise an airline station in a
  self-handled or outsourced environment

11
IATA Ground Operations Management

• Who should attend
• Airlines, ground handling and other service
  providers, 
• Airport authorities, 
• Ground operations professionals at a supervisory
  level 
•  

• Pre-requisite
• Proficiency in English and 18 years or above age

• Certification
• IATA Certificate

12
IATA Airport Operations
This IATA course was prepared to provide
participants with a solid overview of the airport
operations field and with tools to apply their
knowledge and skills to their airport. It is of
the utmost importance that airports recruit and
provide employees and managers with the best
available knowledge and skills.

• Learnings
• Gain knowledge about the multiple operational and
  business functions of airports
• Discover the various airport customers and
  partners
• Rescue, fire fighting and other support services
• Airport issues and challenges
• The future of airports
• Technological developments

13
IATA Airport Operations

• Who should attend
• Ground Handling Agents staff, 
• Airport operators staff
• Recently appointed airport staff, 
• Travel industry staff, 
• Newcomers to the industry, Looking for airport
  jobs

• Pre-requisite
• Proficiency in English and 18 years or above age

• Certification
• IATA Certificate

14
THANK YOU