Title: Information Management
1Information Management
- Introduction to Information and
- Information Resources Management
LIS 387.8 Martha Richardson
2What is Information?
- There is no clearly understood and commonly
agreed definition of information. - It is most often confused with data. Clive
Holtham
3Data, Information
- Data - A representation of facts, concepts, or
instructions in a formalized manner suitable for
communication, interpretation, or processing by
humans or automatic means. - Information - The meaning that a human assigns
to data by means of conventions used in their
presentation. Clive Holtham
4Data, Information
- Data - observations of states of the world
- Information - data endowed with relevance and
purpose Tom Davenport
5Data, Information, and Knowledge
- Data - Simple observations of states of the world
- Easily structured
- Easily captured on machines
- Often quantified
- Easily transferred Tom Davenport
6Data, Information, and Knowledge
- Information - data endowed with relevance and
purpose - Requires unit of analysis
- Need concensus of meaning
- Human mediation necessary Tom Davenport
7Data, Information, and Knowledge
- Knowledge - Valuable information from the human
mind. Includes reflection, synthesis, and
context. - Hard to capture
- Difficult to capture on machines
- Often tacit
- Hard to transfer Tom Davenport
8What is information management?
- the effective production, storage, retrieval,
and dissemination of information in any format on
any medium to support business objectives.
9What is information management?
- Having the right information, in the right place,
in the right format, at the right time.
Motto of special librarians
10Key resources of traditional economics
- People
- Money
- Property/Equipment
- Information
11Management Disciplines
- People - Human Resources
- Money - Financial
- Property/Equipment - Facilities
- Information - Information
12Information in business process
13Information Resources Management
- Information technology view - held by computer
and business disciplines - Integrative perspective -held by information
studies disciplines
14Information Technology View
- information equated with information technology
- guide for better management of computer-based
information systems - sole provider of organizational information
15Information resources
- From IT Perspective
- Computers (hardware and software)
- MIS personnel
- End-users
16Components of IRM
- From IT Perspective
- Resource management
- Technology Management
- Functional Management
- Strategic Management
- Distributed Management
17IRM Activities
- From IT Perspective
- Data planning
- Capacity planning
- Application selection
- Information systems development
- Data administration
- Hardware and software acquisition
- System integration
18IRM limitations
- Through IT Perspective
- Paper-based information still prevalent
- Deals almost exclusively with internally produced
data - Most important concerns are technology focused
rather than context focused
19Integrative Perspective
- Management approach to integrate and harmonize
corporate information sources, services, and
systems - Allows an organization to create or acquire,
process, and store information and data of
adequate quality, timeliness, and accuracy to
support organizational goals at minimal cost.
20Information resources
- From integrative perspective
- user-based integrative framework
- formal information flows and holdings
- internal and external information
- computer-based and noncomputer-based information
systems
21Components of IRM
- From integrative perspective
- identifies information process flow in an
organization - identifies information needed to support
corporate goals - manages information life-cycle
- integrates knowledge and skills of people to
maximize use of resources
22IRM Activities
- From integrative perspective
- data processing
- telecommunications
- records management
- library/technical information center
- office systems
- research/statistical information management
- information services/public information offices
23IRM concept
- Recognition of information as a resource
- Integrative management approach
- Management of the information life-cycle
- Link with strategic planning
24Benefits of Information Audit
- Identifies information sources
- Identifies information gaps and redundancy
- Identifies owners and users of information
- Identifies flow of information
- Can result in cost savings
25Information as an asset
- State of Texas Government Code Sec. 2054.001.
Legislative Findings and Policy (a) The
legislature finds that (1) information and
information resources possessed by agencies of
state government are strategic assets belonging
to the residents of this state that must be
managed as valuable state resources