Contact

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Contact
The email and directory service for the NHS
Will Moss NHS Connecting for Health
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What is Contact?

• Contact is the secure, centrally funded email,
  calendar, fax/SMS and directory service for the
  NHS

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What is Contact?

• Contact is the secure, centrally funded email,
  calendar, fax/SMS and directory service for the
  NHS approved for the transmission of patient
  data

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What is Contact? High level benefits

• One simple () email address for your NHS career
• Available anywhere
• Free
• 24 x 7 x 365 support
• Safe
• Self-registration or managed migrations available
• () eg will.moss_at_nhs.net

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Current Status

• 150,000 registered users
• 73,000 frequent users
• Natural growth 2,500 new joiners per month
• November 2005 7 million emails received, 10
  million sent
• Directory over 1 million entries

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Contact functionality

• Provides a full business standard email service
  that can be used with products such as Outlook
  and Groupwise
• Encrypts messages for security
• Integrated Calendar, Directory e-mail
• Access to the national Directory and local
  organisation directory
• Outgoing Fax SMS
• Dynamic distribution lists
• SPAM filtering
• Virus scanning
• Generic mailboxes

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Contact login
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Logged in/General Navigation
The contact inbox view
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Timed out
The timeout - 1
Your session will timeout in 5 minutes Please
click here to Continue your session
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Mail Check for New Mail
The timeout - 2
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Mail - View New Mail
Read an email
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Mail Enter Details
Compose an email
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Mail Enter Details
Compose an email / SMS / Fax
In the To, Cc and Bcc fields you can use
and mix email addresses, mobile phone numbers
(for text messages) and fax numbers
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Mail Enter Details
Compose an email / SMS / Fax
In the To, Cc and Bcc fields you can use
and mix email addresses, mobile phone numbers
(for text messages) and fax numbers
will.moss_at_nhs.net, 07733305517_at_sms.nhs.net
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The Contact Directory
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The Contact Directory
Search on surname, first name, organisation,
postcode, email
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The Contact Directory search results
Search on surname, first name, organisation,
postcode, email
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Mail Out of Office
Message filtering - 1
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Mail Out of Office
Message filtering - 2
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Calendar Accessing
Calendar
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Contact in Outlook
Contact in Outlook
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Migration

• NHS CFH and CW offer a managed migration service
• Centrally funded (NHS England)
• Email may be migrated from existing email systems
  (Exchange, Notes etc)
• Minimal disruption with no data loss
• Some costs may be incurred locally i.e. staff
  time, system upgrade

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Development Road map

• Additional functionality expected in 2006
• Secure link for Blackberry
• Smart card log-in
• Archiving service

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Additional Help

• Helpdesk
• Call 08453 0 08453
• Email helpdesk_at_nhs.net
• Guidance
• User guide at www.nhs.net under the help tab
• Training package at www.nhscontact.net under the
  training tab
• Contact team
• Email Willl.Moss_at_nhs.net