Best Predictive Dialer Call Center Software

1
Best Predictive Dialer Software for call center
2
Introduction
A Predictive Dialer Software helps in dialing
multiple calls using a telephone at a time and
connects with the agents when call connected. The
dialer will provide an ideal dialing pattern so
that it can adopt or switch over any outbound
center f to survive in the current competition.
The software will predict the average time for a
call, and agent availability, and adjust dialing
rate accordingly.
Predictive Dialers dial automatically numbers and
help agent screen from busy call, no-answers and
disconnected calls. We can also set the condition
so that dialer can dial according to condition
and connect when the call answered.
3
Fewer hang-ups and more revenue using predictive
dialer solution

• Predictive Dialer will check the availability of
  the agents before transferring the call which
  helps in fewer hang-ups. According to the agent
  availability it speeds up and slows down the
  dialing so that there is no loss of time.

• It will provide you sales team so that you can so
  you can connect more people in less time. Dialers
  can also analyze the unsuccessful calls so that
  it schedule call back later or requires special
  handling, such as a manual call by an agent.

4
Predictive Dialer Software Benefits

• It is ideal dialing so it can adapt or switch
  over for any outbound center.
• It functioned through the computerized system to
  dial a list of calls and connect call center
  agents.
• Its main aim is to minimize the time that agents
  take between conversations.
• Its smart and advanced scripting help the agents
  so that they can improve the customers
  experience.
• You can also use it with third-party components,
  software, and CRM.

5
Predictive Dialer Software Features

• Less idle time and more talk time.
• More reliable, remove the agents load.
• Increase more leads with a higher percentage.
• Provide one of the most cost-effective software.
• Connects customers in just a single ring.
• Easily communication with better services.

6
GET IN TOUCH As to be expected, we like to chat.
So, keep in touch. Xenottabyte Services Pvt.
Ltd.    B-45, 3rd Floor, Sec-64,
Noida-201301  0120-4349743/9540640577 www.vert-ag
e.com   sales_at_vert-age.com