CRM Mobile Apps: What Freedom Feels Like

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CRM Mobile Apps: What Freedom Feels Like

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How CRM accessibility on mobile devices can be liberating for professionals who prefer to be out there in the field. – PowerPoint PPT presentation

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Title: CRM Mobile Apps: What Freedom Feels Like


1
CRM Mobile Apps What Freedom Feels Like
sales_at_appjetty.com
Customer relationship management is a cyclic
process. And like everything else, the process
evolves over time. Theres always going to be a
new problem to solve and new technology to solve
it.
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sales_at_appjetty.com
Today, a major portion of the sales is based on
reviews. Ironically, this form of word of mouth
is quickly becoming an important decisive
factor. This means you must get it right, every
single time. To get positive reviews you must
make sure that you dont miss a single follow up
or have a single bad call. If youre reading
this, you are probably a part of this process.
And you must be aware of the current
predicament. Sales are happening globally, 24x7.
That means you need a solution that is
accessible, on the go, 24x7. Do you see what Im
getting at? We know that CRM software such as
SuiteCRM and SugarCRM have helped you take
control, in the troubled seas of todays market.
And they will continue to do so through your
Sugar CRM or SuiteCRM mobile app.
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sales_at_appjetty.com
  • The CRM solved a major problem in marketing and
    sales. As the markets became broader with the
    advent and expansion of the internet, a lot of
    the old methods and tools did not scale
    congruously. Having a CRM solved a lot of the
    problems that arose, with a single solution.
  • The CRM is indeed a great solution for the
    traditional business model. But in contemporary
    enterprises, a significant portion of the sales,
    marketing, and support teams works remotely.
  • These departments need to be mobile. But, in this
    aspect, the CRM their primary resource is
    deficient by design.
  • So, how does a CRM mobile app change the way
    this works?!
  • Remote access and data synchronization First,
    it helps your teams and departments connect in a
    better way, coordinate their efforts and work in
    synergy.

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sales_at_appjetty.com
  • A sale might happen by chance but a resale
    happens when the marketer grabs the attention of
    the customer, the salesman explains the
    intricacies and the customer service
    representative makes the customer feel at home.
  • It is of utmost importance that the three
    departments have their actions aligned with the
    company vision. It is equally important that
    there is effective communication between them
    wherever necessary. Particularly in terms of
    data sharing.
  • Having access to the CRM remotely provides
    synchronized information that is available
    across all devices. It helps avoid long, to and
    for calls that are otherwise unnecessary.
  • Realtime data analysis Data is also available
    in real time. This means that you can take
    decisions based on solid numbers. Quick and easy.

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  • The CRM mobile app presents the data in the form
    of graphs and charts, which makes it easy to
    analyze. The pictorial representation helps
    better understand the different metrics and
    their comparisons.
  • It ensures that everyone has a thorough
    understanding of the facts and figures. And the
    discussions are about the next step, instead of
    trying to make sense of the raw data.
  • Automated activity log Users can log and review
    all activities. It is helpful when youre
    dealing with lots of different people and cannot
    individually keep track of every interaction.
    Features such as checkin allow you to make a
    record of a client visit with a single tap.
  • This also allows the team leader to keep track
    of the human resource.

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  • File management File management in the SuiteCRM
    mobile app makes document sharing easier. In
    cases where you log information in form of
    photographs through your smartphone camera, the
    app is an indispensable resource.
  • There will be occasions when you need to refer to
    or share documents. You can do that and a lot
    more with the app.
  • Imagine having to do all this on a computer,
    every single time a prospect or a customer needs
    assistance. Cumbersome, isnt it? Thank the
    engineers for coming up with this solution.
  • Most features of the SuiteCRM mobile app
    function offline, which means you dont have to
    rely too much on the internet connectivity. You
    can even search for the record you need from the
    dashboard itself.

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  • Additionally, you get the convenience of a user
    interface that is easier to navigate along with
    app exclusive functionality that integrates the
    smartphone use cases with the SuiteCRM mobile
    app.
  • As mentioned above, you can use your smartphone
    camera to take photos that you can directly
    upload to the CRM through the app. This is
    useful when, for example, you need to upload a
    photo of the client. With your SuiteCRM mobile
    app, you can do this by using your phone
    directly.
  • You can import your phone contacts to the CRM
    and set up a new contact in a few seconds.
  • You can use the CRM planner to schedule,
  • track, and manage your activities.
  • You can send messages and emails directly
  • from the CRM application and even attach files
    wherever necessary.

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sales_at_appjetty.com
A typical CRM can sometimes disappoint with the
vast difference between its scope and
function. The SuiteCRM android app overcomes
this challenge and offers an experience that is
liberating and satisfying. It leads to more
productive and goaloriented teams while
ensuring customer satisfaction at the same
time. The shift from CRM to the app doesnt take
much conscious effort or time as the app itself
is intuitive. The app uses the necessary modules
of your CRM. Meaning, anyone who is familiar
with SuiteCRM can pick it up in no time. There
are a countless number of products that we use
every day. Some of these products are good, some
of them are terrible. But there are very few
products that excite us. And somewhere deep down
our hearts, we crave that excitement. And we
experience that excitement when we come across a
product that is everything we expected it to be.
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sales_at_appjetty.com
When the design is sleek and the navigation is
smooth. Ownership is pleasurable. Greed is good.
So, does it excite you? Because fun, as it may be
to think about it, experiencing it, is a
different thing altogether. View Source
https//www.appjetty.com/blog/crmmobile
appswhatfreedomfeelslike
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